Business Solutions

DJ

DAVID JONES

Finance Director
"Hyundai of Louisville / Genesis of South Louisville "
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 reviews)
84
Send a Message to DAVID

PD
gravatar
Paulo D.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customer Verified Customer
10
Category: Sales
Great service
Great service and committed to excellence. Really professional.
Hyundai was so easy to work with and gave me a great price for my Jeep. I went to a competitor to compare offers and process and there was no comparison. Love the experience with Hyundai.
Employees worked with

Verified Customer
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customer Verified Customer
10
Category: Sales
Santa Cruz
Overall, this was the easiest and best experience I've had buying a new car. I highly recommend this dealership and especially Carlos. He's been amazing to work with.

KR
gravatar
Kimberlea R.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customer Verified Customer
10
Category: Sales
Hassle Free Experience
My experience at Hyundai was great. Good customer service and super easy paperwork process. This was a hassle free experience. I’m glad I got my car at this dealership.

Verified Customer
Campbellsburg, KY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/07/2021
verified customer Verified Customer
5
Category: Sales
Salesman was very knowledgeable, professional and helpful. I also like the car, but...
The salesman was very knowledgeable, professional and helpful. And I do like the little Kona.

However, the dealership did not do an inspection of my trade-in vehicle prior to making the deal, and they later found a problem with my trade-in and have complained to me about it. I was unaware of the defect with the trade-in. I think they should have done an inspection before the deal was made, to avoid this headache.

CM
gravatar
Cory M.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
verified customer Verified Customer
Category: Sales
Great sales team
Carlos was very welcoming, he approached me right on the spot to make sure I found what I needed. He had loads of information to share and I could tell he knew his stuff! He was not at all sales pushy, I loved how he asked me what works for me instead of what works for him.
Thank you Carlos
Recommended

AD
gravatar
Amy D.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
verified customer Verified Customer
Category: Sales
Best buying experience I’ve had.
Let me just say I hate buying cars. I went to two other dealerships (not Hyundai) and the experience there with the people was enough to make me walk out. Hyundai of Louisville was our 3rd dealership we looked at and I wish it had been the first. The Tuscon has so much more than any other vehicle had to offer in my price range. Our sales guy, Keith, was great. Super knowledgeable about the car. Absolutely no pressure and we came to a fair deal. My next vehicle will definitely be purchased here.
Recommended
Employees worked with

Verified Customer
Mc Daniels, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
verified customer Verified Customer
Category: Sales
Great service from Bailey
He made it easy to deal with him after my car was totaled. I had a new car and was out the door happy.
Recommended
Employees worked with

Verified Customer
Louisville, KY
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2021
verified customer Verified Customer
Category: Sales
Great Experience!
Exceptional service at Hyundai over Louisville. The entire buying process is very smooth. To test drives and negotiation of price, to the explanation of all the paperwork in the Loan office. This dealership is honest and looking to get you in and out with as less stress as possible.
Recommended
Employees worked with

TI
gravatar
Tiffany I.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customer Verified Customer
Category: Sales
Chris and Herman where outstanding!
Chris and Herman went above and beyond to make sure that I had a pleasant car buying experience.
Thanks for the excellent service.
Recommended
Employees worked with

LP
gravatar
Louis P.
Altavista, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
My 6th brand new Hyundai.
This is my 6th brand new Hyundai I have gotten from Hyundai of Louisville. My 2 brothers and my sister have all got our Hyundai’s from Hyundai of Louisville. Our family has gotten 14 new Hyundai’s from them. It’s a class operation from the sales department, to the parts department, and the service department. I’m sure our family isn’t done dealing with all of these great folks
Recommended

LP
gravatar
Louis P.
Altavista, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
My 6th brand new Hyundai.
This is my 6th brand new Hyundai I have gotten from Hyundai of Louisville. My 2 brothers and my sister have all got our Hyundai’s from Hyundai of Louisville. Our family has gotten 14 new Hyundai’s from them. It’s a class operation from the sales department, to the parts department, and the service department. I’m sure our family isn’t done dealing with all of these great folks
Recommended

KS
gravatar
Kevin S.
Louisville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
verified customer Verified Customer
Category: Sales
Buying a 2021 Hyundai Elantra
I needed to buy a new car due to someone totaling my 2019 Elantra (great safety features, everything worked as it should). My sales consultant Carlos Cifuentes was very friendly, knowledgeable and helped make the process easier.
Recommended

KS
gravatar
Kevin S.
Louisville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
verified customer Verified Customer
Category: Sales
Buying a 2021 Hyundai Elantra
I needed to buy a new car due to someone totaling my 2019 Elantra (great safety features, everything worked as it should). My sales consultant Carlos Cifuentes was very friendly, knowledgeable and helped make the process easier.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2021
Category: Sales
Buying a 2021 Hyundai Elantra
I needed to buy a new car due to someone totaling my 2019 Elantra (Great safety features, everything worked as it should). My sales consultant Carlos Cifuentes was very friendly and knowledgeable and help make the process easier.
Recommended
Chris W., Sales Director from Hyundai Of Louisville responded on 05/07/2021

Hi Kevin, 
Thanks for taking my call and rescoring the survey for us and Carlos! 
Have a great day sir!
Kind regards,
Chris Wilkinson


BB
gravatar
Brandon B.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
verified customer Verified Customer
Category: Sales
Awesome dealership
They work with you to get you to the payments that you are comfortable with.
Recommended

Verified Customer
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021
verified customer Verified Customer
Category: Sales
Best place to purchase a brand new car.
I just love the staff there. They are always friendly and make you feel welcomed. It is a clean facility. I will always be going back to this store to
Purchase a new car in the future and plan to stick with Hyundai vehicles only.
Recommended
Employees worked with

CH
gravatar
Christopher H.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
verified customer Verified Customer
Category: Sales
Great Customer service
They really go above and beyond here and not only know their inventory well but are able to address your needs and wants with great care to affordability
Recommended

Verified Customer
Cub Run, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
verified customer Verified Customer
Category: Sales
Satisfying purchase experience
Pleased with my purchase experience. Sales agent met me at convenient location with the Palisade I was interested in for a test drive and to see my trade in. Final price negotiation over phone, then my new Palisade was delivered to my home (that same evening) where we completed paperwork and the driver took my trade in vehicle. Everything completed without me going to the dealership.....they made the entire process very convenient for me!
Recommended
Employees worked with

AL
gravatar
Aleigh L.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
verified customer Verified Customer
Category: Sales
Great experience
I bought a 2021 Hyundai Tucson. My salesman was Carlos, he was friendly and knowledgeable. My parents bought a 2021 Hyundai Sorento from him and they were the ones who recommended him to me, I’m so glad I chose to go here. I love my car!!
Recommended

WM
gravatar
William M.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021
verified customer Verified Customer
Category: Sales
Awesome Faculty
Carlos was and is awesome. He has continued to help me along even after my purchase is complete. He has been up front and honest throughout my experience. The finance manager spent considerable time working with Hyundai Finance to lower my APR. This time was greatly appreciated. The gentleman that finished my paperwork with me answered all of my questions and explained the terms of the contract in easy to understand language. He gave me recommendations for local places for different accessories and was extremely nice overall.
Recommended

RV
gravatar
Robert V.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customer Verified Customer
Category: Sales
Hyundai of Louisville
Tony Wilson was very friendly and never made me feel pressured to buy a vehicle. He was straight forward with me and genuinely made me feel like he was on my side fighting for me.
Recommended
Employees worked with

Displaying Review 1 - 20 of 33 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.