JM

Jacob Mahar

Accessories Manager
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 reviews)
96

JR
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JON R.
Potlatch, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
10
Category: Service
excellent service - 21 F150
great job installing AMP running boards, everything went as planned, had a issue with the power windows that I only mentioned when dropping off and they we're able to fix the problem no charge under warranty
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/22/2022 02:19 PM

Jon, thank you for the great review. We're so glad that we were able to take care of both the running boards and the windows in one visit. Thank you for choosing Mike White Ford!


MM
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MITCHELL M.
Rathdrum, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
verified customerVerified Customer
10
Category: Service
Teamwork in action!
Jacob in accessories is very knowledgeable and always delivers what he promises. The whole team at Mike White are very well trained. No matter who you talk to in service and sales, you never get transferred to someone else because they can’t answer your question. Do you know how refreshing that is!!??
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/14/2022 02:47 PM

Mitchell, thank you for the fantastic review. We're so grateful that you had such a positive experience with Jacob and the rest of the team! Thank you for choosing Mike White Ford. 


Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customerVerified Customer
8
Category: Service
Came in for a leveling kit
Was scheduled to come in just to have a leveling kit done. We realized we were about 4 days till our required oil change and Jacob and the guys at the lube dept got us in so my husband didnt have to be without his truck 2 days!!! Thanks guys!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 12:15 PM

Anonymous, thank you for the 5 star review. We're so glad that we were able to take care of both the leveling kit and your oil change in one visit! We look forward to serving you again in the future!


RG
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RUSSELL G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Category: Service
Predictable
Every time I go to this dealership it is predictably great. No foulups. No communication snags. No surprise costs. It’s done when they say it will be done. It’s done right.
No condescension. No technical jargon.
Wherever I go in life, I want this dealership to come with me!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 12:06 PM

Russell, thank you for the phenomenal review. We're so proud and honored to be able to serve you! We look forward to serving you again in the future!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Service
Service and Accessories
I had an oil change and an accessories appointment. Both departments did a fantastic job!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022 11:53 AM

Anonymous, thank you for the 5 star review. We're so glad that you had good experiences with both departments! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!


TA
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THOMAS A.
Box Elder, SD
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customerVerified Customer
10
Category: Service
Tom Antonson
Service and sales personnel were awesome and exceeded my expectations. Thanks to all.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 03:21 PM

Thomas, thank you for the awesome review! We're very proud that we were able to exceed your expectations. Thank you for choosing Mike White Ford!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Service
New Vehicle Accessories
I have been doing business with Mike White Ford since the beginning of it's store in CDA , Idaho. I feel like a member of the Ford Family there. I'm always treated with respect , kindness , fairness of value , and honesty . It has been a great pleasure for me to have become a part of this experience. Everyone there always greets me by my first name. I want to take this time to thank every staff member , from sales to parts and accessories that I have come to know and trust.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022 02:30 PM

Jeff, you are part of the family! We always enjoy seeing you and look forward to seeing you every Friday! Thank you for choosing Mike White Ford!


RK
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ROGER K.
Heron, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customerVerified Customer
10
Category: Service
Personable, Knowledgeable, Delivers as promised!
The Title says it all!
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/12/2022 04:54 PM

Roger, thank you for the 5 star review! Your kind words mean a lot to us! Thank you for choosing Mike White Ford!


EA
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ED A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customerVerified Customer
10
Category: Service
Consistency
Sales, service,parts, accessories and management are very knowledgeable, honest and helpful on every level. I feel very fortunate to have such a high quality product and staff so close to home.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/21/2021 08:56 AM

Ed, thank you for the 5 star review! We're so glad that you've had numerous good experiences with our team! We are proud to serve you and look forward to the next opportunity that we have to do so!


KD
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KRISTIAN D.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Category: Service
Great sales guy -Sean
Was amazing through the whole process!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/10/2021 03:17 PM

Kristian, thank you for the 5 star review! We're so glad that you had such a great experience with Sean! We will be sure to pass along your kind words! Congratulations on the new ride! Thank you for choosing Mike White Ford!


JW
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JIM W.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customerVerified Customer
10
Category: Service
Excellent, friendly service from first contact with the Parts Department to installation by the Accessories Department
Thank you!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/10/2021 08:34 AM

Jim, thank you for the excellent review! We're so glad that you had such excellent service from our team! We're proud to serve you! Thank you for choosing Mike White Ford!


BL
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BRIAN L.
Otis Orchards, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Category: Service
Had accessories and tires put on
Jacob was awesome in getting me what I wanted when I wanted it. His customer service was excellent.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021 02:03 PM

Brian, thank you for the awesome review! We're so glad that Jacob was able to take care of your needs! Thank you for choosing Mike White Ford!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customerVerified Customer
10
Category: Service
Outstanding Team @ Mike White Ford
I just want to give everyone at Mike White a big thank you! We had a fantastic experience purchasing our new bronco and look forward to future purchases there.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/10/2021 03:27 PM

Anonymous, thank you for the 5 star review! We hope that you have many excellent adventures with your Bronco! Thank you for choosing Mike White Ford!


SM
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STEVE M.
Hayden, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
verified customerVerified Customer
10
Category: Service
Amazing and magical and full of wonderment
Service really took care of me. They were fast and efficient. Everyone I spoke to was full of great information and friendly. This establishment went above and beyond. Thanks guys and gals! Don’t ever change the way you do business.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/28/2021 03:19 PM

Steve, thank you for the exceptional review! We're so glad that you had such a positive experience with our team! It was our pleasure! We look forward to serving you again in the future!


AF
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ALLAN F.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customerVerified Customer
10
Category: Service
Excellent Friendly Service
Great service, timely appointment, excellent staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/28/2021 03:17 PM

Allan, thank you for the excellent review! We're so glad that you had such a great experience with our team! It was our pleasure! We look forward to serving you again in the future!


CD
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CHRISTOPHER D.
Pinehurst, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
verified customerVerified Customer
10
Category: Service
best place to buy tires
all super nice people,great service dept,,always get my 350 serviced by them,,they always get it done faster than they say
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/12/2021 10:24 AM

Christopher, thank you for the kind review! We're so glad that you've had such good experiences with our team and that we beat expectations! It's always a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customerVerified Customer
10
Category: Service
Quick and easy
Remote start installed quickly and at a great price!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2021 03:30 PM

Anonymous, thank you for the 5 star review! We're so glad that your remote start installation was fast and exceeded your expectations! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future. 


AF
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AARON F.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
verified customerVerified Customer
10
Category: Service
Excellent customer service!!
Added a 5th wheel prep package to my 2012 F-350.

Tried to get the work done here in Sandpoint (Mike White Ford) but was told they didn’t do that work.

Fortunately, Coeur d’ Alene did! And Jacob (in Accessories) was incredibly helpful and provided excellent customer service. I will drive to Coeur d’ Alene to have my vehicle serviced!

We’ll done Jacob!
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/11/2021 03:29 PM

Aaron, thank you for the kind review! We're sorry that we weren't able to accommodate you at our Sandpoint location, but we're thrilled that we were able to take care of you in Coeur d'Alene. We'll be sure to pass along your kind words to Jacob! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future. 


CM
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CORY M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Service
Great service and attention as always
Took my truck in for some recall maintenance and a new set of tires. Jacob was super helpful and so was the front staff in maintenance. Always like bringing my truck here because I feel like it great service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 10/08/2021 02:53 PM

Cory, thank you for the great review! We're so glad that we were able to take care of your recall and your tires! We'll be sure to pass along your kind words to Jacob and the whole service team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customerVerified Customer
10
Category: Service
Level kit, wheels, and tires
Simple, smooth process to get my F150 leveled, with wheels and tires.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:27 PM

Anonymous, thank you for the kind review! We're so glad that your leveling kit and wheels/tires went smoothly! They look great on your F150! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

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