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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Jacob Mahar
JM

Jacob Mahar

Accessories Manager
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 reviews)
96

Reviews of Jacob Mahar

RM
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RUSSELL M.
Kingston, ID
Ford F250
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/21/2018
verified customerVerified Customer
Category: Service
Polite customer service
Customer service is great , work is great , just didn’t get a few things I was told I was going to get.
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
CM
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CHRISTOPHER M.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
verified customerVerified Customer
Category: Service
Recent Service on F-350
Parker Ford service department has professional service advisors and is always kept clean. Christian has always been a big help for me when I have any questions about my vehicle.
On this particular I met with Jacob Mahar, Accessories Manager at Parker Ford to get a new Fifth Wheel Hitch installed in my Ford F-350 truck. Jacob and his staff are very efficient and courteous.
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
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Verified Customer
Missoula, MT
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2018
verified customerVerified Customer
Category: Service
2017 Ford 150
Do good work
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
MG
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MARCY G.
Newman Lake, WA
Ford Super Duty F-350 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2018
verified customerVerified Customer
Category: Service
Friendly Staff
Jacob and Claudia in accessories are awesome. Great customer service! Do have concerns with length of time to get into service for repairs though. I feel 2 weeks out is ridiculous before you can get into the shop when your car has an issue. I think this needs to be evaluated and resolved! I can see a couple days but not 2weeks+.
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
TD
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TROY D.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
verified customerVerified Customer
Category: Service
Awesome once again
Once again I was in and out quickly. Gotta love this service department.
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
LY
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LINDA Y.
Post Falls, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
verified customerVerified Customer
Category: Service
Friendly Customer Service
Took Explorer in for oil change and to get the clear bra replaced. Very happy with the results.
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
PC
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PHIL C.
Hauser, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Friendly and knowledgeable employees
Everyone we talked to were very friendly and very knowledgeable
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
MJ
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MORRIS J.
Hayden, ID
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2018
verified customerVerified Customer
Category: Service
Parker ford is great but Ford is way below my expectations.
When I bought my truck we noted how poorly the leather seats were sewn. Ford said I had to let a local upholstery shop try to fix the problem--a big fail.
You person at Parker took piks of the seats and sent them to Ford and they sent new seat covers and had my truck for another 2 days and the seats look worse than the one that were replaced--obviously your people saw that and supposedly took more piks knowing I would not accept them.
I was told that a factory rep will be there at the end of February and we need to meet with them.
I looked at the trucks on the line and the seats look good. If I had my way I would fire the inspector at the plant for allowing such shoddy workmanship leave. When you spend 50K for a truck you expect the seats to look like fine furniture not something that came from a Tijuana upholstery shop.
I have owned Dodges for the last 20 years and decide to give Ford another try, I have had Fords in the past and NEVER experienced anything like this.
I don't know what Ford is willing to do to make this right but they need to step up.
I don't have a problem with Parker--you have been very helpful and I know your hands are tied but maybe its time for the general manager or district manager to step in.
The above 1 star rating is on Ford Motor Co. not Parker you guys get a 5 star. Everyone I have had dealing with there has been great.
Your GM or DM can contact me at 509 496 0122(my cell)
Thank you
Morris and Sandra Jaskula
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
LF
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LANCE F.
Hayden, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2018
verified customerVerified Customer
Category: Service
Top
Great job,well done
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
GV
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GUY V.
Hayden, ID
Ford Explorer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/28/2017
verified customerVerified Customer
Category: Service
Problem not fixed
Our new Explorer heated passenger seat barely gets warm. Write off: No codes found. So what does that mean? There is no fix?
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
TD
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TERRY D.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2017
verified customerVerified Customer
Category: Service
Very helpful people
I made my appointment and got my truck in was very happy on how well the work was done. On time in fact done earlier than previously told.
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
KE
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KEVYN E.
Coeur D'Alene, ID
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2017
verified customerVerified Customer
Category: Service
Perfect service
The staff at Parker Ford is exceptional!
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
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Verified Customer
Boise, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
verified customerVerified Customer
Category: Service
McMillen Jacobs 2017 F350
After Purchasing and having a service body poorly installed by a vendor, Mike Hedden and "All" of the service department that was involved in getting the truck repaired and some additional upgrades made to the truck on a very tight timeline, I have to say that you guys are awesome. Some of the best customer service I have seen. Thank You!
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
JM
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JAY M.
Rathdrum, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2017
verified customerVerified Customer
Category: Service
job always done correct
done correct the first time
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
HC
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HARRY C.
Davenport, WA
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2017
verified customerVerified Customer
Category: Service
very people friendly
it just took too long.. the wait was long
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
JA
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JEFFREY A.
Osburn, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
verified customerVerified Customer
Category: Service
service
fast and thorough>
Recommended
Employees worked with
JM
Jacob Mahar
Accessories Manager
BK
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BEVERLY K.
Coeur D'Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
Category: Service
Stellar Spring Detail by MWF detail shop!
That time of year and fairly new to CDA, so called Mike White Ford where I’ve been having my vehicle serviced since I moved to the area about having it detailed! They have impressed me each time I visit with their prompt and friendly customer service. The place is brightly lit and temperature controlled, as well as spotless! Once you’ve turned over your keys there’s a great lounge area to wait in or meet your courtesy driver who will gladly drop you where you need to go!! Then when your vehicle is ready they will come pick you up!! The best part was picking up my car and having it look amazing!! No more white dog hair to be found anywhere in my black interior!! The last detail I got I won’t mention names (starts with a Z😉), let’s just say the guys at MWF really did a stellar job!! I can’t say enough great things about it! I do have a friendly suggestion…I paid with a credit card and there is no way to leave a tip on the card!? I wish that could be resolved! I went to an ATM
and got cash to bring back to personally hand to them! I let them know how much I appreciated their very exceptional detailed hard work!! I was so pleased with this experience and happy to have my vehicle looking almost new again! Thank you to everyone at Mike White Ford for making things go smoothly from start to finish/arrival to departure! Well oiled machine! Extra big shout out to the amazing detail shop!! I’ll be back!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 04/15/2024 03:48 PM

Dear Beverly, Thank you for your shining review! We're delighted to hear that our detailing service impressed you, and we greatly appreciate your kind words about our prompt and friendly customer service. It's fantastic to know that you found our facilities to be clean, comfortable, and convenient. We're also very thrilled that our team was able to make your vehicle look amazing and that you were pleased with the outcome. Your suggestion regarding leaving a tip with a credit card is duly noted, and we will certainly look into resolving that for our customers. We're grateful for your support and can't wait to welcome you back next time. Best regards, The Mike White Ford Team

Employees worked with
JM
Jacob Mahar
Accessories Manager
Verified Customer
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
Category: Service
Excellent service from start to finish!
Jacob is a professional and a wealth of knowledge. I wouldn’t go anywhere else for accessories on my f150.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 04/15/2024 03:47 PM

We're thrilled to hear that Jacob provided you with top-notch service and expertise for your F-150 accessories. Thank you for choosing us as your go-to destination for all things F-150 related. We look forward to continuing to impress you in the future!

Employees worked with
JM
Jacob Mahar
Accessories Manager
Verified Customer
Coeur D Alene, ID
Ford BRONCO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2024
verified customerVerified Customer
10
Category: Service
Great servuce
They got me in quick and a ride home. They were done in less than half a day.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/15/2024 12:41 PM

We're thrilled to hear that we were able to get you in and out efficiently! Thank you for taking the time to share your experience with us! We hope to see you again in the future for all your automotive needs.

Employees worked with
JM
Jacob Mahar
Accessories Manager
DW
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DAVID W.
Spokane, WA
Ford MAVE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2024
verified customerVerified Customer
10
Category: Service
Staff were helpful and customer focused
Staff listened to what I wanted. Did not try to sell me something that was not on my list.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 03/08/2024 11:23 AM

We're thrilled to hear that our team listened to your needs and provided you with the car you wanted. At Mike White Ford of Coeur d'Alene, we believe in finding the perfect match for every customer. Thank you for choosing us, and we hope you're enjoying your new vehicle!

Employees worked with
JM
Jacob Mahar
Accessories Manager
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