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JESUS FAVELA

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 reviews)
75

JS
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Jake S.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2020
verified customer Verified Customer
Category: Sales
Seamless
Everyone at the dealership made you feel comfortable. There was no rush, and no pressure from the sales department.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 10:24 AM

Thanks for the review Jake!  I'm glad everything went smooth with a comfortable pace! Thank you for your business.


Verified Customer
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
verified customer Verified Customer
Category: Sales
Great service and parts people.
I am very happy with my purchase. I wouldn’t use the same sales person again. He was very rushed. Also when calls were made after sale about accessories he never called back and failed to follow through.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 12:29 PM

Thank you for taking the time to do a review. I'm glad you had a good experience for the most part... I'm sorry to hear about after the sale, but thank you for bringing it to our attention.  If you have any questions or would just like someone to go over more features in your vehicle, please let me know!

Employees worked with

Verified Customer
Pingree Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
verified customer Verified Customer
Category: Sales
Better Than Any Other
Quick and easy purchase. Very transparent with pricing and worked hard to get me financed when most wouldn't.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:46 AM

Thank you for your review. It's always good to hear we had not only good service, but fast as well.  We appreciate your business and hope to see you again soon.

Employees worked with

KC
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Kacey C.
Schaumburg, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
verified customer Verified Customer
Category: Sales
Great experience
I went to Hyundai expecting to be there all day, but the process was so quick and painless. Everyone was so helpful! So happy with my experience.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:06 AM

I'm glad to hear you had a great experience here and that the process was quick Kacey.  Thank you for your business and review, we appreciate it! 


NC
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Nancy C.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Sales
Great experience
Easy and pleasant experience
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 10:35 AM

Hi Nancy, thank you for the review. I'm glad to hear you had such a great experience here at the Algonquin Rosen Hyundai!  We appreciate your business!

Employees worked with

Verified Customer
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
verified customer Verified Customer
Category: Sales
Great dealership
We buy all of our cars from Rosen and have always had great experiences.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 10:33 AM

Thanks for the review. It's always great to hear from our returning customers/friends/family!!  I'm glad we took care of the issue with your new vehicle and hope you are still enjoying it :) We look forward to seeing you again soon!


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