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JESUS FAVELA

Rosen Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 reviews)
75

Reviews of JESUS FAVELA

MH
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Michael H.
Algonquin, IL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customer Verified Customer
Category: Sales
The people
I had a very good experience from the time I arrived until I took delivery of the car (next day).
Recommended
VERONICA R. from Rosen Hyundai responded on 04/01/2021 03:20 PM

Thanks for the 5 star review Michael.  Glad to hear you had such a great experience with us!

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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JARED SHAW
DH
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Douglas H.
Algonquin, IL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customer Verified Customer
Category: Sales
Awesome Customer Service
This was the fifth vehicle I have purchased from Rosen Hyundai. I have never left the dealership feeling like I didn't get an excellent deal. Plus they have always been able to find the vehicle I wanted.
Recommended
VERONICA R. from Rosen Hyundai responded on 03/11/2021 01:45 PM

Thanks for the great review Doug.  We appreciate your continued business.  So glad to hear you love our services and vehicles!

Employees worked with
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JESUS FAVELA
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RICHARD MATTHIES
LB
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Linda B.
Algonquin, IL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
verified customer Verified Customer
Category: Sales
A very relaxed and easy way to deal with a major purchase
I have purchased many cars in my lifetime and wish that all where as comfortable as this one. The sales and service are the best.
Recommended
VERONICA R. from Rosen Hyundai responded on 02/09/2021 07:45 AM

We are so glad to hear of your experience Linda; thank you for the 5 star review.  Looking forward to help you with your next vehicle purchase.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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JARED SHAW
Verified Customer
Carpentersville, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021
verified customer Verified Customer
Category: Sales
nice place to do business.
nice people, nice showroom, very helpful
Recommended
VERONICA R. from Rosen Hyundai responded on 01/04/2021 10:58 AM

Thank you for the 5 star review!  We appreciate your business.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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RICHARD MATTHIES
MD
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Michael D.
Johnsburg, IL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
verified customer Verified Customer
Category: Sales
The best experience ever
I had worked with jon muel and he did an awesome job, no pressure very educated on product, he took such great care with me i was so impressed. Very curteuos. Respectful. Awesome hospitality. He explained all the steps very carefully he helped me get my car up to speed with the technology end he made sure that i had everything i need before i left. The gentleman in financing yassim (sorry if i have your name wrong) he was to the point with the paperwork it didnt take as long as it could have. He also explained everything completly, if i hsd questions he took his time to be accurate. These two gentleman have really made the experience the best. I will reccomend rosen and these two great employees. Keep up the awesome job
Recommended
VERONICA R. from Rosen Hyundai responded on 01/02/2021 08:17 AM

Thank you for the wonderful review Michael!  We strive for the best at Rosen Hyundai and are glad that's what you experienced!  Your business is appreciated.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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JON MUEHL
MK
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Mathew K.
Crystal Lake, IL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
verified customer Verified Customer
Category: Sales
Knowledgeable friendly staff
Reyes was a great salesperson. Very easy to deal with.
Recommended
Dominick L. from Rosen Hyundai responded on 12/17/2020 05:06 PM

Mathew thanks for the review! 

VERONICA R. from Rosen Hyundai responded on 12/18/2020 07:20 AM

Thank you for the 5 star review Mathew.  We're always glad to see our customers experiencing our best here at Rosen Hyundai!  Thank you for your business; we hope to help you with your future vehicle needs!

Employees worked with
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JESUS FAVELA
MH
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Mikee H.
Mchenry, IL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
verified customer Verified Customer
Category: Sales
Veronica Rock
He made car buying fun
Recommended
VERONICA R. from Rosen Hyundai responded on 12/14/2020 12:06 PM

Thank you for the 5 star review Mike!  We appreciate your business and hope to see you soon.

Employees worked with
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JESUS FAVELA
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JARED SHAW
NH
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Nathan H.
Woodstock, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
verified customer Verified Customer
Category: Sales
Great Dealership
Great pricing. Employees were great to deal with. I was having trouble finding the vehicle I wanted and the dealership was able to locate the exact vehicle I was looking for.
Recommended
VERONICA R. from Rosen Hyundai responded on 12/10/2020 10:53 AM

Thank you for the 5 star review Nathan!  I'm glad we were able to find the vehicle you were looking for with a great price!  Your business is appreciated!

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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RON TURNER
EG
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Eric G.
Crystal Lake, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
verified customer Verified Customer
Category: Sales
Very friendly atmosphere.
The process from start to finish takes way too long. I've brought 2 vehicles and the process averaged 4.5 hours.
Recommended
VERONICA R. from Rosen Hyundai responded on 12/07/2020 07:30 AM

Thanks for the 5 star review Eric. We appreciate your business.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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MIKE BECKER
BF
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Bart F.
Fort Worth, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Sale team
The salesman are so knowledgeable on the vehicles brand of what they sell
Recommended
VERONICA R. from Rosen Hyundai responded on 12/03/2020 12:39 PM

Glad to hear you had a great experience with us Bart!  Thank you for the great review and your business!

Employees worked with
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JESUS FAVELA
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JARED SHAW
JG
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Jeffrey G.
Saint Charles, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customer Verified Customer
Category: Sales
5th car with Jared—why stop now?!
This is the 5th car we’ve purchased from Jared Shaw. As we’ve said before, it’s not even like buying a car—he just takes care of all your needs before you walk in the door! AND...Always gets a better deal for us than what he originally quotes! I’ve overheard how well he takes care of other customers as well. Dude is consistent in his ethic and I hope it rubs off on others.

Thanks again, Jared. Well certainly be in touch soon.
Best,
JG
Recommended
VERONICA R. from Rosen Hyundai responded on 11/30/2020 07:37 AM

Thanks for the great 5 star review Jeff!  We appreciate your continued business! Looking forward to helping you with many more Hyundai's!

Employees worked with
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JESUS FAVELA
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JARED SHAW
JP
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Joseph P.
West Dundee, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
verified customer Verified Customer
Category: Sales
Truly no pressure atmosphere
Purchased my Santa Fe 2.0 limited from Jared Shaw. It’s clear he cares about his customers and he happily goes the extra mile to make sure any and all details/questions are answered. I will return to both Rosen and Jared for my next purchase in the future. Each step of the experience was professional and each person I’ve dealt with including both the service and finance manager was also beyond hospitable and seamless. Great people work here
Recommended
VERONICA R. from Rosen Hyundai responded on 11/17/2020 01:13 PM

Thank you for the great, 5 star review Joseph!  We are so glad to hear that our customers experienced the way buying a car should be!  We appreciate your business and hope to see you soon!

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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JARED SHAW
Verified Customer
West Dundee, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
verified customer Verified Customer
Category: Sales
No pressure
Refreshing to not have high pressure salesmen coming at you. Very nice, down to earth and honest. Very little back and forth negotiations in regards to pricing. Discounts were added where applicable and price was fair. Love my Santa Fe!!!
Recommended
VERONICA R. from Rosen Hyundai responded on 11/05/2020 11:38 AM

Thank you for the 5 star review.  I'm glad to hear you had a great experience with Ron here at Rosen Hyundai!  We appreciate your business.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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RON TURNER
KV
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Kathy V.
Huntley, IL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customer Verified Customer
Category: Sales
Tucson
Richard was very helpful and understood what we were looking for.
Recommended
VERONICA R. from Rosen Hyundai responded on 10/01/2020 10:47 AM

Thank you for the 5 star review Kathy.  Glad you had a great experience with Richard and finding the Tuscon you were looking for! We appreciate your business.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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RICHARD MATTHIES
Verified Customer
Huntley, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
verified customer Verified Customer
Category: Sales
Vehicle purchase
Excellent support
Recommended
VERONICA R. from Rosen Hyundai responded on 09/14/2020 12:21 PM

Thank you for the 5 star review.  We appreciate your business!

Employees worked with
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JESUS FAVELA
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MIKE BECKER
JW
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Jeffrey W.
Kingston, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2020
verified customer Verified Customer
Category: Sales
Santa Fe Purchase
First item buyer of Hyundai. My salesman Jared was exceptional. They didn’t have my vehicle choice in stock but had it there quickly. Love my new ride.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 10:53 AM

Thank you Jeffrey, we love to hear such great feedback about our staff and services here at Rosen Hyundai.  It was a pleasure doing business with you.

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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JARED SHAW
Verified Customer
Algonquin, IL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customer Verified Customer
Category: Sales
Great experience.
Whole process was easy and smooth.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 10:47 AM

Thank you for the review!  I'm glad we could meet all of your expectations!  We strive for excellence here at Rosen Hyundai!  Thanks for your business!

Employees worked with
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JESUS FAVELA
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JARED SHAW
TL
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Thomas L.
Chicago, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customer Verified Customer
Category: Sales
Great vehicle
The Hyundai Tucson has been a great car to drive.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 10:27 AM

I'm glad you're enjoying your Tuscon Thomas; Thank you for your review.  We appreciate your business and hope to see you again soon!

Employees worked with
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JESUS FAVELA
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JARED SHAW
RH
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Robert H.
Lake In The Hills, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
verified customer Verified Customer
Category: Sales
the sales team
sales time was the best that we take to,other dealers i had to walk around to find someone.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/03/2020 01:17 PM

Thanks for the review Robert. We strive to exceed in customer satisfaction; enjoy your new vehicle and we hope to see you again soon!

Employees worked with
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JESUS FAVELA
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YASEEN ALI
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MIKE BECKER
RT
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Robert T.
Mundelein, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customer Verified Customer
Category: Sales
the people that work there
Excellent team of professional people. Only car dealership I enjoy going to for car shopping. Knowledgable, friendly, no pressure, accurate with all rebates/etc, help on all paperwork to get the deal done quickly. Sales manager is the icing on the cake to make everything go smoothly. They handle you extremely professional from the moment you walk in--throughout your service calls. Maintain a great inventory selection and most importantly they are HONEST! 12 straight years of buying cars and sending friends and family--that says it ALL!
Recommended
VERONICA R. from Rosen Hyundai responded on 09/03/2020 01:29 PM

We are glad to have you continually return to Rosen Hyundai Robert!  Customer satisfaction is imperative to us here and I'm glad you experience that every time you visit us!  Look forward to seeing you again soon!

Employees worked with
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JESUS FAVELA
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MIKE BECKER
Displaying Review 21 - 40 of 46 in total
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