Business Solutions

JB
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John Bui

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4 reviews)
100
Send a Message to John

JN
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JERRY N.
Sammamish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
verified customer Verified Customer
10
Annual Maintenance
We rely on Park Place to sell us great cars…but also we trust them to help us take care of them! Great Service!
Ryan V., General Manager from Park Place LTD responded on 04/04/2022

Jerry, thank you for your trust and loyalty. We appreciate the opportunity to keep you safely on the road!

Ryan Vanderwel
General Manager
Employees worked with

CJ
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CINDY J.
Renton, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2022
verified customer Verified Customer
10
Great Experience
After weeks of calling the Mercedes Benz dealer with out getting through or having my call returned I went on line to find an alternative. I didn't realize that Park Place specialized in MB maintenance. I called Park Place and immediately got through to schedule an appointment that worked for me. They do not have loaner cars although if I had needed to leave my car there for the entire day, I could have rented one myself. I waited while my car was worked on...approximately 90 minutes. My bill was fair and suspect less than the dealer. The waiting room is comfortable but not luxurious. I walked to get coffee....I think a Nespresso or Keurig machine would be a nice touch. Staff were great and one of the workers hand rubbed marks from my bumper. I will come back.
Ryan V., General Manager from Park Place LTD responded on 03/01/2022

Cindy, thank you for visiting and trusting us with your Mercedes-Benz. We appreciate the opportunity to earn your business and look forward to serving you again soon. 

Ryan Vanderwel
General Manager
Employees worked with

CC
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CARMALITA C.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Replace battery of E350 Mercedes
JB is always pleasant and easy to contact. He response to call on a timely manner and undeestand very well my issues with honest recommendation.
Excellent customer service !
Ryan V., General Manager from Park Place LTD responded on 01/25/2022

Carmalita, thank you for this great feedback. We love hearing that JB provides you with excellent customer service. 

Ryan Vanderwel
General Manager
Employees worked with

Verified Customer
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customer Verified Customer
10
Awesome
JB was extremely nice to work with. His follow up was excellent.
He kept us very informed throughout the stages of service.
Ryan V., General Manager from Park Place LTD responded on 12/27/2021

Thank you for this great feedback. We love hearing that JB kept you informed throughout your service.

Ryan Vanderwel
General Manager
Employees worked with
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