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SureCritic / Hyundai Dealer / Pohanka Hyundai / JOSE HERNANDEZ
JH

JOSE HERNANDEZ

Pohanka Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(143 reviews)
40

Reviews of JOSE HERNANDEZ

RL
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Ronald L.
Oxon Hill, MD
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car owner
I receive excellent service every time I utilize your facility. The servicemen are very friendly and is attentive to my request for service. Sean is always on point with his service and explains all repairs and it cost.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/02/2018 03:05 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
ST
Sean Tolton
ASM
JH
JOSE HERNANDEZ
JH
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Janet H.
Newport News, VA
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service!
I love coming in for service to see Dmitri's smiling face and excellent customer service! Thank you!
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 11/02/2018 03:04 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
JH
JOSE HERNANDEZ
IA
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Iris A.
District Heights, MD
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service was quick and efficient
Service was quick and efficient
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 10/24/2018 03:08 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
JH
JOSE HERNANDEZ
DW
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David W.
Cheltenham, MD
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly service
Great service and easy to get to and very friendly people
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 10/24/2018 03:09 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
JH
JOSE HERNANDEZ
GC
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Gail C.
Glenarden, MD
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Keeps you informed
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 10/22/2018 06:33 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
JH
JOSE HERNANDEZ
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