JW

JUSTIN WORRELL

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81

SW
gravatar
Shane W.
Tampa, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2 hours for an oil change
Made an appointment for a 9am oil change and my car still took 2 hours to service. Other warranty service was done on my car without it being explained to me or what time frame I should expect it to be done in.
Not Recommended
TROY M. from Hyundai of Wesley Chapel responded on 04/06/2018 06:11 AM

We apologize for the service you received during your last visit. Please call me at your convenience. Your customer satisfaction is very important to us. Thank you

Troy Morgan
Service Manager
Hyundai of Wesley Chapel
727-639-9724

Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Great service.
Recommended
TROY M. from Hyundai of Wesley Chapel responded on 04/02/2018 09:06 AM

We appreciate your business. Thank you



Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233

Employees worked with

PK
gravatar
Patricia K.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
I go t to the dealer a little early for my appointment and they took me right away and I was done in 1/2 hour.
Recommended
TROY M. from Hyundai of Wesley Chapel responded on 03/30/2018 08:35 AM

We appreciate your business. Thank you



Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233

Employees worked with

BB
gravatar
Bonnie B.
Dade City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First service appointment
Everything done in a timely manner.
Recommended
TROY M. from Hyundai of Wesley Chapel responded on 03/27/2018 05:42 AM

We appreciate your business. Thank you



Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233

Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service With A Smile
It was very pleasing to be greeted with a smile as well as good service.
Recommended
TROY M. from Hyundai of Wesley Chapel responded on 03/26/2018 08:02 AM

We appreciate your business. Thank you



Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233

Employees worked with

AV
gravatar
Anna V.
Plant City, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest service department
They do not try to upsell you and suggest services or parts you do not need.
Recommended
TROY M. from Hyundai of Wesley Chapel responded on 03/26/2018 08:01 AM

We appreciate your business. Thank you



Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233

Employees worked with

DB
gravatar
David B.
Malone, NY
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change and recall work
Did the work in a timely fashion. Pleasant experience.
Recommended
TROY M. from Hyundai of Wesley Chapel responded on 03/15/2018 09:02 AM

We appreciate your business. Thank you



Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.