KB

KEITH BROWN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 reviews)
73

Verified Customer
Lumberton, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
verified customerVerified Customer
Category: Sales
Excellent Experience, Excellent Vehicle
Our experience buying a car from this dealership was excellent. The staff was friendly, helpful, and respectful of our time and preferences. We are very happy with the vehicle and had an easy time getting it from Hyundai of Silsbee!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2021
Category: Sales
Excellent Experience, Great Vehicle
Our experience buying a car from this dealership was great. The staff was friendly, helpful, and respectful of our time and preferences. We had some difficulty contacting staff members before we purchased the vehicle, but other than that, our experience was excellent! We are very happy with the vehicle and had a fairly easy time getting it from Hyundai of Silsbee.
Recommended
Bryan D. from Hyundai Of Silsbee responded on 04/27/2021 08:16 AM

Hi Ms. Sims,

We appreciate your business here at Hyundai of Silsbee and truly apologize that we didn't meet your 5 star expectations. If there is anything we can do differently please let us know. 

Thank you and I hope you enjoy your new vehicle!

Bryan Davis
Sales Manager

Employees worked with

CJ
gravatar
Clayton J.
Silsbee, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
verified customerVerified Customer
Category: Sales
Amazing!
Went in looking for a new bigger car for my new baby coming soon! Karen greeted us at 6 o’clock at night when we showed up and we were out of there in 2 hours or less. Absolutely thrilled with costumer service, the friendliness, the honestly and the way we were taken care of and I love my new car!
Recommended

CL
gravatar
Callis L.
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
verified customerVerified Customer
Category: Sales
Great places
Malik made my shopping at Hyundai so easy. He explained everything to the point I understood everything that was goin on. I would recommend him to anyone when wanting to purchase a car
Recommended

KG
gravatar
Kathleen G.
Bastrop, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
verified customerVerified Customer
Category: Sales
THE PEPOLE
NICE LOCATION EASY TO GET IN AND OUT
Recommended

MG
gravatar
Mary G.
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customerVerified Customer
Category: Sales
HYUNDAI OF SILSBEE IS AN AWESOME COMPANY WITH VERY CARING AND FRIENDLY SALESMANS .THE DEAL I RECEIVED AND CONSIDERATE, FRIENDLY ENVIRONMENT. WAS GR8T!!!!
I would recommend your company and salesman Mr. Darius to other persons because of his friendliness, willing to take time to explain the features on my car as well as the respect from other staff. As a matter of fact, I did recommend Mr. Darius and your company to my daughter who Also purchased a vehicle from your company.
Recommended
Employees worked with

DQ
gravatar
David Q.
Kountze, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/05/2020
verified customerVerified Customer
Category: Sales
Some trouble
I went when they were doing a sales blitz and the contractor I spoke with makde all kinds of promis and lied through his teeth but the actual sales manager for the dealership and the sales person did a good job keeping my business and making me happy
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 11/30/2020 05:34 AM

Thank you for the purchase of the 2020 Accent , We are sorry for the confusion with your purchase but we are glad we got things figured out .We hope you enjoy the vehicle . Please stay safe and well and we will see you soon .

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com
Employees worked with

GM
gravatar
Guy M.
Kirbyville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2020
verified customerVerified Customer
Category: Sales
MAGICALLY PHENOMENAL
MAGICALLY PHENOMENOL
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 10/26/2020 07:02 AM

Thank you for the purchase of the 2021 Tucson, we thank you for taking the time to come in and see us and for giving us the chance to earn your business , Please stay safe and well, and we will see you soon 

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com
Employees worked with

HS
gravatar
Hannah S.
Nederland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
verified customerVerified Customer
Category: Sales
Hyundai of Silsbee
I loved my experience at Hyundai of Silsbee. Karen was my sales lady and she was the BEST. Super helpful. My overall experience was fantastic
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 10/19/2020 07:37 AM

Congrats on the purchase of the 2020 Venue ,Thank you for the kind words and for choosing Hyundai Of Silsbee for the purchase of the 2020 Venue we appreciate you and we hope that you stay safe and well and we will see you soon .

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com

GL
gravatar
Gina L.
Splendora, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Category: Sales
Knowledge and friendly
Great. Love my Hyundi Palisades
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 10/08/2020 05:05 AM

Thank you for choosing Hyundai Of Silsbee and for taking time to come see us, We appreciate you and we hope that you enjoy the New Palisade .Stay safe and we will see you soon 

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com
Employees worked with

GL
gravatar
Gina L.
Splendora, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Category: Sales
Knowledge and friendly and helpful.
Love my palisades
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 10/08/2020 05:02 AM

Thank you for choosing Hyundai Of Silsbee and welcome to the family.We are glad you decided to choose Hyundai Of Silsbee to make the purchase of the New Palisade , We hope you enjoy it for many years to come . See you soon 

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com
Employees worked with

Verified Customer
Huntsville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020
verified customerVerified Customer
Category: Sales
Good dealership
Happy to have purchased my car here.
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 09/30/2020 07:47 AM

Thank you for your purchase with us here at Hyundai of Silsbee, We are happy that the sales experience was a great one , We hope you stay safe and healthy and we will see you soon 

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com

RG
gravatar
Rodlin G.
Lake Charles, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2020
verified customerVerified Customer
Category: Sales
Peco
Malik was Great
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 09/15/2020 05:42 AM

Congrats on the New Palisade Great choice !! , We hope you enjoy it.Thank you for the Great score and we hope you stay safe and well . We hope to see you soon 
Thank you for Choosing Hyundai of Silsbee 

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com

TI
gravatar
Terry I.
Kountze, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2020
verified customerVerified Customer
Category: Sales
Not high pressure from sales persons.
Like the great warranty and the convenience of the dealership location and hours.
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 09/08/2020 09:02 AM

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com
Employees worked with

AC
gravatar
Angela C.
Jasper, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
verified customerVerified Customer
Category: Sales
Fast, friendly and affordable
Sales person was nice and friendly and did not pressure me at all
Recommended
BILL C., Fixed Operations Director from Hyundai Of Silsbee responded on 08/31/2020 05:18 AM

Thank you for choosing Hyundai of Silsbee , We hope you came through the storm Okay and are safe . Hope to see you soon 

Bill Crozier
Fixed Operations Director
409-373-6740
bcrozier@hyundaiofsilsbeetx.com
Employees worked with

Displaying Review 21 - 34 of 34 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.