Business Solutions
SureCritic / Fontana Hyundai / LISA SALCEDO
avatar

LISA SALCEDO

Fontana Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(52 reviews)
88

Reviews of LISA SALCEDO

Verified Customer
Fontana, CA
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customer Verified Customer
10
Category: Sales
The Best
Milez never gave up in wanting to sell me the car I wanted and was always optimistic
VANESSA R., CRM from Fontana Hyundai responded on 10/08/2021 01:27 PM

Thank you Brandon for your 5 star review. Congratulations on your new car purchase! If you have any questions please feel free to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
JOSE CRUZ-ARROYO
avatar
ANTHONY BOSTON
SB
gravatar
Sabri B.
Highland, CA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customer Verified Customer
10
Category: Sales
Amazing Dealership
Roddy and Jake were very personable and helpful. They made my experience easy and made me realize I was dreading the buying process for no reason. They were able to get me in the exact car I wanted for a comfortable price and in a way shorter amount of time than I anticipated. Fontana Hyundai and it’s employees should be an example for every other car dealership out there.
VANESSA R., CRM from Fontana Hyundai responded on 10/05/2021 10:39 AM

We appreciate your business Sabri! Thank you for trusting us with your new car purchase. Don't ever hesitate to reach out to us with any questions. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
ALFONSO MORALES
Verified Customer
Hesperia, CA
2022 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customer Verified Customer
10
Category: Sales
Javier was amazing
Awesome and great experience will recommend to friends and family
VANESSA R., CRM from Fontana Hyundai responded on 09/28/2021 01:26 PM

Thank you for your 5 star review! Congratulations on your new car purchase! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
JP
gravatar
Jayavardhan P.
Mountain View, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customer Verified Customer
10
Category: Sales
Great experience
This was the easiest dealership I have worked with. I had a wonderful experience purchasing a Tucson 2022.
VANESSA R., CRM from Fontana Hyundai responded on 09/27/2021 01:51 PM

Thank you Jayavardhan for your feedback. Congratulations on your new car purchase if you have any questions please don't ever hesitate to reach out to us!  

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
RG
gravatar
Raul G.
Fontana, CA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customer Verified Customer
8
Category: Sales
The environment was impeccable
Everyone at the dealership was really inviting and accommodating. I never felt to pressured to buy a car. The environment of the dealership was impeccable.
VANESSA R., CRM from Fontana Hyundai responded on 09/24/2021 03:43 PM

Thank you Raul for your 5 star! If you have any questions regarding your new vehicle please feel free to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
BR
BRIANNA REYES
PC
gravatar
Perla C.
Fontana, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2021
verified customer Verified Customer
10
Category: Sales
Excelente
El servicio proveído por el personal de Hyundai es excelente se preocupan por darte las mejores facilidades posibles ??
VANESSA R., CRM from Fontana Hyundai responded on 09/20/2021 01:43 PM

Gracias Perla! Congratulations on your new car! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
BILLY RICE
JB
gravatar
Jazmine B.
Fontana, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
verified customer Verified Customer
10
Category: Sales
Monthly Childcare
This place is AMAZING! Not only is the Hyundai warranty package outstanding but the whole entire staff is friendly, polite, and helpful. Out of all their staff, I truly appreciate Milez and Roddy. I needed a new car for my business called “Monthly Childcare,” and they were able to help me retrieve a car at a reasonable price. Thank Hyundai!!
VANESSA R., CRM from Fontana Hyundai responded on 09/20/2021 01:42 PM

Thank you so much Jazmine for your positive feedback! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
ALFONSO MORALES
avatar
ANTHONY BOSTON
AW
gravatar
Antoinette W.
Fontana, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
verified customer Verified Customer
10
Category: Sales
Friendly, Clean and Helpful
The facilities were clean and accommodating. The inventory selection was great. The staff were all friendly, knowledgeable, and willfully helpful.
VANESSA R., CRM from Fontana Hyundai responded on 09/16/2021 11:23 AM

Thank you so much for your 5 star rating! Congratulations on your new car purchase! Please don't ever hesitate to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
AMAYRANI ALVAREZ
MM
gravatar
Madison M.
Fontana, CA
2022 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
verified customer Verified Customer
6
Category: Sales
Great job Carlos!
Carlos did amazing!
Employees worked with
avatar
LISA SALCEDO
avatar
ALFONSO MORALES
avatar
CARLOS ROJO
TA
gravatar
Tamara A.
San Bernardino, CA
2022 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2022
verified customer Verified Customer
9
Category: Sales
Review
Overall a great experience
LORRAINE M. from Fontana Hyundai responded on 01/26/2022 08:35 AM

   good morning thank you for your feedback i will be talking to higher management about this situation .. if you have any questions or concerns we are here to help you ..


 Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
LISA SALCEDO
avatar
JOSE CRUZ-ARROYO
avatar
MIGUEL FLORES
Verified Customer
Rialto, CA
2022 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2021
verified customer Verified Customer
10
Category: Sales
Stopped by to look, ended up leaving with a brand new car
Drove by the new Hyundai in fontana stopped just to check out what was going on and we left with the perfect car
VANESSA R., CRM from Fontana Hyundai responded on 10/14/2021 09:57 AM

Thank you for your survey return. We appreciate you and your business. If you have any questions please don't ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
ALFONSO MORALES
avatar
ANTHONY BOSTON
MM
gravatar
Madison M.
Fontana, CA
2022 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
verified customer Verified Customer
6
Category: Sales
Great job Carlos!
Carlos did amazing!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2021
5
Category: Sales
Okay
Overall, an okay experience. My dealer was nice and I got an incredible car for a pretty decent price. The down side was they had to have me come back in to sign paperwork they had forgotten about, not once but twice... The second time I came in, they did fill up my car however. In addition, they spelled my name wrong for the Hyundai online profile. So instead of Madison they spelled it "Maddison"....
LORRAINE M. from Fontana Hyundai responded on 09/01/2021 04:39 PM

Good afternoon Ms.Madison I apologize for the inconivnece.  Here at Fontana Hyundai, we want to provide the best customer satisfaction to all of our customers. If there is anything that we can do to improve your experience with us please feel free to reach out to our customer relations manager Vanessa @ 909-802-6869

Employees worked with
avatar
LISA SALCEDO
avatar
ALFONSO MORALES
avatar
CARLOS ROJO
KJ
gravatar
Karen J.
Stevenson Ranch, CA
2022 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Category: Sales
Amazing Follow up
Satisfied with the follow up phone call from Vanessa and Miles
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/30/2021
10
Category: Sales
I love Milez
BEST EVER DEALER IN THE WORLD
LORRAINE M. from Fontana Hyundai responded on 11/30/2021 02:02 PM

Thank you Karen for your review. 

Employees worked with
avatar
LISA SALCEDO
avatar
JOSE CRUZ-ARROYO
avatar
ANTHONY BOSTON
Verified Customer
Rialto, CA
2022 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Sales
Great job
Got the best workers
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/01/2022
5
Category: Sales
My Experience
Not what I expected
BIANCA S. from Fontana Hyundai responded on 03/02/2022 10:18 AM

Good Morning thank you for your feedback on your visit here at Fontana Hyundai I'm very sorry your visit wasn't a good one i will be talking to higher management about this issue . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
LISA SALCEDO
SL
STEVIE LOPEZ
RG
gravatar
Raul G.
Fontana, CA
2022 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2021
verified customer Verified Customer
0
Category: Sales
Shady finance personal
Be careful when signing the contract make sure they present the pre contract disclosure to you before you sign final contract.
VANESSA R., CRM from Fontana Hyundai responded on 10/05/2021 10:31 AM

Hi Raul I apologize for the inconvenience as to what happen that day. If there is anything that we can do to try and make it right please call me here at the dealership and ask to be transferred to Vanessa. I will definitely have a discussion with Finance and see what happen.  

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Employees worked with
avatar
LISA SALCEDO
avatar
BENJAMIN VERDUZCO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.