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SureCritic / Ford Dealer / Mike White Ford of Sandpoint / Mackenzie Dir
MD

Mackenzie Dir

Mike White Ford of Sandpoint
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(47 reviews)
85

Reviews of Mackenzie Dir

JM
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JAMES SCOTT M.
Sandpoint, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
verified customer Verified Customer
10
Category: Service
oil change
the staff was great
Haley B. from Mike White Ford of Sandpoint responded on 12/23/2021 04:58 PM

James, thank you for the 5 star review! We're so glad that your oil change was smooth and successful! Thank you for choosing Mike White Ford!

Employees worked with
MD
Mackenzie Dir
Verified Customer
Kootenai, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customer Verified Customer
10
Category: Service
ontime professional service
Late afternoon appointment for oil change 50K service finished in less than time estimated another great experience
Haley B. from Mike White Ford of Sandpoint responded on 12/21/2021 08:52 AM

Anonymous, thank you for the 5 star review! We're so glad that we were able to beat our time estimate while still providing excellent service! Thank you for choosing Mike White Ford!

Employees worked with
MD
Mackenzie Dir
Verified Customer
Sandpoint, ID
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Snow tires
Friendly employees
Haley B. from Mike White Ford of Sandpoint responded on 12/21/2021 08:51 AM

Anonymous, thank you for the 5 star review! We're so glad that we were able to help you out with your snow tires! Stay safe out there!

Employees worked with
MD
Mackenzie Dir
BS
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BETTY S.
Priest River, ID
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
verified customer Verified Customer
10
Category: Service
visit
the staff was friendly and helpful. check out was informative and well done.
Haley B. from Mike White Ford of Sandpoint responded on 12/02/2021 02:37 PM

Betty, thank you for the kind review! We're so glad that you had a good experience with our team! We look forward to serving you again in the future!

Employees worked with
MD
Mackenzie Dir
Verified Customer
Sandpoint, ID
Jeep Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2022
verified customer Verified Customer
7
Category: Service
Quick efficient service
Went in for oil change, everyone was courteous and friendly. They had my car in and out in timely manner. I’m very happy with my recent visit.
Haley B. from Mike White Ford of Sandpoint responded on 06/23/2022 11:44 AM

Anonymous, thank you for the kind review! We're glad that your oil change went quickly and pleasantly! We look forward to serving you again in the future!

Employees worked with
MD
Mackenzie Dir
Verified Customer
Sandpoint, ID
Subaru Outback
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2022
verified customer Verified Customer
5
Category: Service
Tire replacement
I have had numerous slow leaks with this set of tires and had to replace valve stems previously. This time I had a tire with a slow leak that turned out to be a large nail or screw in the wall of the tire so it couldn’t be fixed. It had to be replaced. Maintenance Advisor Mac Dir was very friendly and helpful and explained each step in detail. It took a week for a new tire to arrive then had to be shaved to match the other three tires. I know everything is costing so much more now than a few months ago but I thought the tire was outrageously expensive. I hope it lasts for at LEAST five years.
Haley B. from Mike White Ford of Sandpoint responded on 05/23/2022 10:23 AM

Anonymous, we hear your frustration with your tires. It's never fun getting a nail in the sidewall and we hate giving people the bad news. We also hope that your tires have a long, uneventful life moving forward! Thank you for choosing Mike White Ford!

Employees worked with
MD
Mackenzie Dir
KG
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KRISTINE G.
Noxon, MT
Ford Explorer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/22/2022
verified customer Verified Customer
6
Category: Service
Inattention to detail?
Failed to secure the oil filler cap. Oil sprayed inside engine compartment.
Employees worked with
MD
Mackenzie Dir
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