MERRIE L THOMSEN

Patrick M.

Arvada, CO

2020 Hyundai Tucson

11/03/2020

Verified Customer

Category: Sales

Alex was super helpful and great energy!

Alex and team tool great care of my transaction. Very pleasant experience.

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 11/03/2020 02:40 PM

Thank you so much, Patrick, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

David C.

Aurora, CO

2020 Hyundai Sonata

10/29/2020

Verified Customer

Category: Sales

Customer service above and beyond expectations !!!!

My car buying experience could not have been better !

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/29/2020 10:24 AM

Thank you, so much David, for taking the time to review us! We look forward to seeing you again soon! I'm really happy to see you had such a great experience with Jordan and Merrie!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

Joseph M.

Denver, CO

2020 Hyundai Kona Ev

ReScore Review™

01/19/2021

Verified Customer

Category: Sales

Alex Z made my buying experience great!

The Schomp Hyundai dealership really delivered on my 2020 Kona EV. The car is fantastic, the service has been exceptional and the salesperson, Alex Zavala, is detail-oriented, personable and honest. I could not ask for more in a salesperson. He made the buying experience a pleasant one and I give him FIVE stars!

Recommended

Original Review

10/28/2020

Category: Sales

Schomp Hyundai delivered!

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/29/2020 07:37 AM

Thank you, so much, for taking the time to review us! We hope we can turn the 4-star experience into a 5-star experience!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

MERRIE L T. from Schomp Hyundai responded on 11/03/2020 02:43 PM

I want to thank you for coming into Schomp Hyundai and trusting us with your vehicle purchase. My name is Merrie Thomsen, I am the General Sales Manager. My role is to make sure that every one of our clients receives the best experience. I understand that you may not have had the best experience. I would love to receive your feedback. I would appreciate if you can help me to understand what I can coach my team to do better.

I see that you recently filled out the questionnaire and gave your experience a 4 out of 5 stars. My goal is that we as a store give the best of us every day and every time. I strive to coach my staff to provide each guest with a 5-star experience. If we fail to do that, I want to make sure that we grow and learn from our mistakes.

I appreciate the time you took to fill out the survey, and as I am sure you are aware, how important they are for every business. Please feel free to reach out to me with your feedback at 303.470.1457.

MERRIE L T. from Schomp Hyundai responded on 11/07/2020 01:27 PM

Thank you for meeting with me today. It was a pleasure meeting you. I sent you the rescore and it should be in your email.

Employees worked with

Verified Customer

Denver, CO

2020 Hyundai Ioniq Phev

10/27/2020

Verified Customer

Category: Sales

Better Than The Rest?

After going to many dealerships, across brands, I ended up buying from Schomp. Kind, fair and helpful. A nicer experience than the other dealerships i visited.

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/28/2020 07:45 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

Crystal V.

Aurora, CO

2021 Hyundai Tucson

10/25/2020

Verified Customer

Category: Sales

Schomp Hyundai Is Amazing

I have leased 2 vehicles with Schomp and they make the buying experience super easy. I would recommend Schomp to anyone that’s looking for a new car. Ask for Attila!!

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/27/2020 07:49 AM

Thank you so much, Crystal, for taking the time to review us and for providing such great feedback about Attila! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

ATTILA SZABO

Carol B.

Edwards, CO

2020 Hyundai Elantra

10/05/2020

Verified Customer

Category: Sales

Friendly service

Quick friendly staff and helpful!

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/06/2020 07:36 AM

Thank you Carol, so much, for taking the time to review us! We look forward to seeing you again next time!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

Carol B.

Edwards, CO

2020 Hyundai Elantra

10/05/2020

Verified Customer

Category: Sales

Great experience

We are looking for a car dealt with Alex and it was a great experience

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/06/2020 07:37 AM

Thank you again Carol, so much, for taking the time to review us!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

Allen L.

Tannersville, NY

2020 Hyundai Sonata

10/05/2020

Verified Customer

Category: Sales

Ease of process

As pleasant as anyone could expect - my contact was with Gil Fernandez and Jordan. They were first rate when discussing different models and options. They made sure the process went smoothly and they were a pleasure to deal with.

Recommended

DUSTIN J., General Manager from Schomp Hyundai responded on 10/06/2020 07:38 AM

Thank you Allen, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

Anna Livia J.

Lafayette, CO

2022 Hyundai Elantra

03/25/2022

Verified Customer

Category: Sales

Great

I had a fast and great experience buying my vehicle

DUSTIN J., General Manager from Schomp Hyundai responded on 03/26/2022 08:54 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

DANIELLE P BRENNAN

Sara R.

Broomfield, CO

2022 Hyundai Kona

02/21/2022

Verified Customer

Category: Sales

Easiest car purchase

Kristen Cooper was an exceptional sales member. From the minute I made an inquiry online she was communicative over phone and text, had my information set before I even got to the dealership, had financing pre-approved… the whole experience was so easy and so seamless.

MERRIE L T. from Schomp Hyundai responded on 02/22/2022 08:03 AM

Thank you for sharing your story with Hyundai. We appreciate that you chose Schomp Hyundai for your vehicle needs. We are thrilled that Kristin provided you with the type of experience that we strive for. We look forward to assisting you in the future.

Employees worked with

Verified Customer

Englewood, CO

2022 Hyundai Tucson

02/08/2022

Verified Customer

Category: Sales

Easy and great service

Jessie made the whole process easy. The service was great and great and fast.

MERRIE L T. from Schomp Hyundai responded on 02/08/2022 02:28 PM

Thank you for sharing your story with Hyundai. We are thrilled that you chose Schomp Hyundai for your vehicle needs. We are happy to hear that Jesse provided you with the type of experience that we strive for. We look forward to assisting you in the future.

Employees worked with

JESSE KONDRATENKO

Verified Customer

Denver, CO

2022 Hyundai Kona

01/25/2022

Verified Customer

Category: Sales

Top notch service!

There were a number of clients in this dealership on a Saturday, but I really felt like I had been the most important. I bet everyone there did. This team is awesome.

DUSTIN J., General Manager from Schomp Hyundai responded on 01/26/2022 07:20 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

ANDREW M LATHAM

Verified Customer

Superior, CO

2022 Hyundai Elantra

01/20/2022

Verified Customer

Category: Sales

Hyundai Elantra Purchase

Great experience! I know there are a lot of challenges these days, and the Schomp team was awesome to work with.

DUSTIN J., General Manager from Schomp Hyundai responded on 01/20/2022 04:03 PM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

Andres G.

Aurora, CO

2022 Hyundai Palisade

11/09/2021

Verified Customer

Category: Sales

Amazing service!

We came in completely thinking we were not going to get a car, no less a brand new one! But we test drive the 2022 Hyundai Palisade and fell in love. We decided to go for it, but we’re fully prepared for a no, but that wasn’t the case! Will was just amazing! He explained everything to us in great detail and made sure we were happy with the deal we were given. With the shortage of cars right now, I was expecting to have to wait a few days for our car to come in, but we drove off the lot that day! We arrived at the dealership at 1:00 and were out of there by 5:00! Fastest I’ve ever been in and out! Overall, we are so happy with our Palisade and even happier with the service we received. Thank you Schomp Hyundai!

DUSTIN J., General Manager from Schomp Hyundai responded on 11/10/2021 07:35 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

WILLIAM DIAS

Verified Customer

Aurora, CO

2022 Hyundai Tucson

11/05/2021

Verified Customer

Category: Sales

Review

Great.

DUSTIN J., General Manager from Schomp Hyundai responded on 11/05/2021 09:01 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with

DANIELLE P BRENNAN

Verified Customer

Fort Morgan, CO

2022 Hyundai Santa Cruz

ReScore Review™

11/03/2021

Verified Customer

Category: Sales

Made it Right

When we purchased our vehicle, no one went over the features with us: explaining the infotainment system, assisting with setting up the phone book, etc. I read through the manual to figure these things out and got it done. Nick called a couple of weeks after our purchase and offered to send someone to us to go over any further questions we had or to help us with any of the features, which was a nice offer as we live about 80 miles from the dealership.

Employees worked with

Verified Customer

Fort Morgan, CO

2022 Hyundai Santa Cruz

ReScore Review™

11/03/2021

Verified Customer

Category: Sales

Made it Right

Original Review

10/29/2021

Category: Sales

New Vehicle Purchase

The vehicle is great! Has great features, once we read the manual and figured them out. The reason the rating is so low is because no one at the dealership explained any of the features, didn't help us set up phones, infotainment, etc. Just left us on our own to figure it all out.

MERRIE L T. from Schomp Hyundai responded on 10/30/2021 10:35 AM

Hi Kurt, Thank you for sharing your experience with Hyundai. We apologize that you were not given the best experience after the purchase of your vehicle. We strive to provide everyone with all the knowledge and information that you will need to enjoy your vehicle ownership. I will be reaching out to you to get more feedback and will be happy to discuss your comments further. Thank you for choosing Schomp Hyundai.

MERRIE L T. from Schomp Hyundai responded on 10/30/2021 10:49 AM

Thank you for sharing your story with Hyundai. We take all of your feedback very seriously and want to grow as a store and a team. I have spoken to your client adviser and shared your feedback with her. We apologize your experience was not what we strive to provide. I will be reaching out to you shortly and love to discuss this further with you. Thank you for choosing Schomp Hyundai.

Employees worked with

Leah D.

Denver, CO

2022 Hyundai Kona

10/19/2021

Verified Customer

Category: Sales

Car Lease Experience

Kristin Cooper who was helping me lease a vehicle provided exceptional customer service. She walked me through different options based on the type of vehicle I wanted and my budget. She explained all necessary details and answered my questions about leasing. She also saved me time being in the dealership by collecting all documents online ahead of time before my vehicle arrived the next week. I recommend her to anyone looking to finance or lease a car!

MERRIE L T. from Schomp Hyundai responded on 10/20/2021 10:27 AM

Thank you for sharing your story with Hyundai. We appreciate that you chose Schomp Hyundai for your vehicle needs. We are thrilled that Kristin provided the type of experience that we wish for all our clients. We look forward to assisting you in the future. Thank you again.

Employees worked with