RR

RG1 RG1

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 reviews)
88

PA
PARL A.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2023
verified customerVerified Customer
10
Emissions
Professional and very quick
Midas M., Store Manager from Midas of Torrington responded on 08/03/2023 11:37 AM

Thank you for your 5 star review, Parl! We're so glad that you had a great experience with us. We appreciate your business and look forward to serving you in the future.

Thank you, The Midas of Torrington Team
Employees worked with

RG
RYAN G.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2023
verified customerVerified Customer
10
5 STARS
Great service! Jason and Ryan are AMAZING!!!!!!
Midas M., Store Manager from Midas of Torrington responded on 07/29/2023 08:37 AM

Thank you so much for the kind review, Ryan! We are delighted to hear that you had a great experience with Jason and Ryan. We strive to provide excellent customer service and we are thrilled that it was experienced on your visit.

Thank you, The Midas of Torrington Team
Employees worked with

AG
ANTHONY G.
Salisbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2023
verified customerVerified Customer
9
Great service
Service guys are accommodating and helpful in explaining my car’s problems
Service was efficient and great
Midas M., Store Manager from Midas of Torrington responded on 07/26/2023 03:47 AM

Thank you for your positive review, Anthony! We are thrilled to hear that our service guys were accommodating and helpful. We strive to provide excellent customer service, so it's wonderful to hear that you experienced efficient and great service. We appreciate your business and value your feedback.

Thank you, The Midas of Torrington Team
Employees worked with

SH
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SARA H.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2023
verified customerVerified Customer
10
Go to place for anything my car needs
Always kind courteous and quick to help.
Midas M., Store Manager from Midas of Torrington responded on 07/08/2023 10:57 AM

Thank you for the wonderful review, Sara! We are so glad you found our staff to be kind and courteous and that we were able to help you quickly. We strive to provide excellent customer service every day.

Thank you, The Midas of Torrington Team
Employees worked with

ML
MICHELLE L.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2023
verified customerVerified Customer
0
Emissions
If it’s time to get your emissions done this is the place to go.
I was in and out of Midas in less than 20 minutes. The staff at Midas was friendly and courteous.
Midas M., Store Manager from Midas of Torrington responded on 07/08/2023 09:44 AM

Thank you for taking the time to write such a positive review of Midas of Torrington, Michelle! We strive to deliver prompt, friendly, and professional service to all of our customers so we are delighted that you experienced that in your visit. We hope to see you again soon!

Thank you, The Midas of Torrington Team
Employees worked with

SM
SHERMAN M.
Torrington, CT
Hyundai *SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2023
verified customerVerified Customer
10
Quick and efficient
I went to Midas in Torrington for an emissions test. I did not have an appointment. It was a little after nine in the morning. The vehicle was seen within 10 minutes and the test was performed. I spent a max of maybe 25 minutes there.
Midas M., Store Manager from Midas of Torrington responded on 07/07/2023 04:34 AM

Thank you so much for taking the time to leave such a glowing review, Sherman. We're thrilled to hear that you were able to get the emissions test taken care of so quickly and without an appointment. Our goal is always to provide the best possible service to our customers, and we're glad we could do that for you!

Thank you, The Midas of Torrington Team
Employees worked with

JL
JEFF L.
Litchfield, CT
Ford F250 SUPER DUTY P/U
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
10
Absolutely the best place ever quick, courtesy, polite
They were absolutely the best, kindest, prettiest good with my vehicle
Midas M., Store Manager from Midas of Torrington responded on 06/23/2023 12:27 PM

We are delighted to hear that you had such a positive experience at Midas of Torrington. We strive to provide exceptional customer service and are glad it was reflected in your visit. We appreciate your business!

Thank you, The Midas of Torrington Team
Employees worked with

ND
NANCY D.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customerVerified Customer
10
Emissions test
The staff was efficient, friendly, and polite. Clean waiting room. Recommend.
Midas M., Store Manager from Midas of Torrington responded on 06/22/2023 01:01 PM

Thank you Nancy for your kind review! We are very pleased to hear that our staff made your visit a pleasant one. We strive to ensure our customers have an enjoyable experience and are glad to hear that we succeeded!

Thank you, The Midas of Torrington Team
Employees worked with

SW
SHANNON W.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2023
verified customerVerified Customer
10
Quick and Friendly
Quick and Friendly
Midas M., Store Manager from Midas of Torrington responded on 06/22/2023 01:01 PM

Thank you so much for your 5-star review, Shannon! We strive to provide a Quick and Friendly experience to all of our customers and we are so happy to hear that we've accomplished that for you. We appreciate your business!

Thank you, The Midas of Torrington Team
Employees worked with

EK
EMILY K.
Winsted, CT
Subaru *XV CROSSTREK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2023
verified customerVerified Customer
9
Great service
Went in for an oil change and to have my tires looked at. Took about an hour for everything. Excellent service.
Midas M., Store Manager from Midas of Torrington responded on 06/06/2023 08:57 AM

Thank you so much for your kind review, Emily! We're glad that you had such a great experience and were able to get your oil change and tire check quickly. We appreciate your business and look forward to seeing you again soon!

Thank you, The Midas of Torrington Team
Employees worked with

JM
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Johnathan M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2023
10
Great service great pricing
MIDAS of Torrington is the place to go for your car needs. The staff of friendly, clean, and most importantly fairly priced. They brought me into the shop to look at my car and show me what was exactly wrong with it. This place is great!!
Midas M., Store Manager from Midas of Torrington responded on 06/05/2023 05:30 AM

We're so glad to hear that you had a great experience at our shop! We strive to provide excellent customer service and reliable repairs, and we're glad that you were satisfied with the outcome. We highly appreciate your business and recommend to others!

Thank you, The Midas of Torrington Team
Employees worked with

SH
STEPHANIE H.
Torrington, CT
Toyota SOLARA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2023
verified customerVerified Customer
10
Superb service!
Exceptional customer service, Jason Gaudet was extremely knowledgeable, efficient, and kind.

Would highly recommend him and the entire staff.
Midas M., Store Manager from Midas of Torrington responded on 06/05/2023 07:08 AM

Thank you, Stephanie, for your kind review. We are pleased to hear that Jason provided you with exceptional service and we are very proud of him and our entire team for their commitment to excellent customer service. We appreciate your business!

Thank you, The Midas of Torrington Team
Employees worked with

TD
TROY D.
Torrington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2023
verified customerVerified Customer
8
Really nice people working there
Had emissions done , it was quick and easy!
Midas M., Store Manager from Midas of Torrington responded on 06/05/2023 07:08 AM

Thank you for taking the time to share your experience, Troy. We're glad to hear that you had a smooth and efficient visit with us here at Midas of Torrington. We strive to make our customers' visits as convenient as possible. We appreciate your business and hope to have you back soon!

Thank you, The Midas of Torrington Team
Employees worked with

TA
TIMOTHY A.
Winchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customerVerified Customer
10
Super Quick Emission Testing
I stopped in at Midas to see if I could get my car tested. They took it right in and I was done within about fifteen minutes!
Midas M., Store Manager from Midas of Torrington responded on 06/05/2023 07:08 AM

Thank you for choosing Midas, Timothy. We are pleased to hear that you were able to get your car tested quickly and easily. We strive to provide the best service possible and we're glad you were satisfied.

Thank you, The Midas of Torrington Team
Employees worked with

ZT
ZAK T.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2023
verified customerVerified Customer
10
Emissions Test and VIN verification
They had an opening for me to have my emissions test and vin verification. Respectfully brought my car in and did the test. They were very polite and careful with my vehicle. The shop was nice and clean looking wasn't all messy with stuff scattered everywhere like you normally see at auto shops. Was a great experience, would recommend to friends and family.
Midas M., Store Manager from Midas of Torrington responded on 05/24/2023 02:19 PM

Thank you for taking the time to write a review, Zak! We’re pleased to hear that you had a great experience with us. We pride ourselves on respecting each customer and their vehicle, and we’re glad it showed. We hope to see you back soon!

Thank you, The Midas of Torrington Team
Employees worked with

AM
ASHLEY M.
Torrington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2023
verified customerVerified Customer
9
Great!
I went in, asked for an oil change. I told them that I worked across the street and they were so happy to drop it off for me instead of having me walk all the way there. They were fast efficient. When you walked in it was a welcoming atmosphere!
Midas M., Store Manager from Midas of Torrington responded on 05/24/2023 08:36 AM

Thank you so much for your kind review! We are so pleased that you had a great experience at Midas of Torrington and that you found our atmosphere welcoming. We are happy to have provided you with convenient service, and appreciate your business.

Thank you, The Midas of Torrington Team
Employees worked with

TD
TERRY D.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
It was so easy
I moved from another state and had to get my vin number for the DMV and it was so easy. Very professional and pleasant experience.
Midas M., Store Manager from Midas of Torrington responded on 06/05/2023 07:08 AM

Thank you for the positive review, Terry! We are glad that you had a good experience here and could easily get the vin number you needed. We hope to see you again soon.

Thank you, The Midas of Torrington Team
Employees worked with

JS
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JOHN S.
Litchfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
verified customerVerified Customer
9
Exhaust issue
Brought the car in because the exhaust had gotten louder and had been replaced only 7 months ago. Once on the lift it was found that somehow a pipe had cracked. They mechanic removed, welded and replaced the part in a couple of hours.
Midas M., Store Manager from Midas of Torrington responded on 05/22/2023 05:10 AM

We are so grateful that you chose us to service your car. We apologize for the issue with the cracked pipe and are glad we were able to get it fixed in a timely manner. We value our customers and want to make sure they feel safe on the road. Thank you for your trust in us!

Thank you, The Midas of Torrington Team
Employees worked with

TL
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TINA L.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
verified customerVerified Customer
10
Simply amazing
Have NEVER been so touched by the graciousness, pure golden heartedness, extremely truthful, loyal, exceptionally perfect work by anyplace as MIDAS, SOUTH MAIN STREET TORRINGTON!!! I RATE THEM A 15 OUT OF 10?
Midas M., Store Manager from Midas of Torrington responded on 05/22/2023 05:11 AM

Thank you for taking the time to leave us such a glowing review, Tina! We truly appreciate your kind words and are so pleased to hear that you were touched by the graciousness of our team. We take great pride in providing honest and loyal service to all our customers, and we're grateful for your feedback.

Thank you, The Midas of Torrington Team
Employees worked with

CH
CHYANNE H.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
verified customerVerified Customer
10
Great
Quick, easy and pleasant. Really appreciated being in and out in less than 30 mins for emissions!
Midas M., Store Manager from Midas of Torrington responded on 05/22/2023 05:11 AM

Thank you for the great review, Chyanne! We strive to provide a fast and friendly experience for every customer, and we're glad we could do that for you. We look forward to helping you with any of your automotive needs in the future.

Thank you, The Midas of Torrington Team
Employees worked with
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