Business Solutions
SureCritic / Crain Hyundai Little Rock / RODERICK GRAY
avatar

RODERICK GRAY

General Manager
Crain Hyundai Little Rock
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 reviews)
83

Reviews of RODERICK GRAY

Verified Customer
Little Rock, AR
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
verified customer Verified Customer
Category: Sales
Hyundai Palisade
Great experience. Mark was very helpful
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/14/2020 05:33 AM

Barry,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/14/2020 05:33 AM

Thanks for this great review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
AS
gravatar
Angela S.
Glenwood, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
verified customer Verified Customer
Category: Sales
I feel valued there
Emmanuel cares that we are pleased
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:47 AM

Angela,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:49 AM

Angela,
Thanks for this great review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
Verified Customer
Glenwood, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
verified customer Verified Customer
Category: Sales
Great product!
This was our family's 7th Hyundai from Crain. They always treat you like family and will do what they can to make the deal.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:46 AM

Thanks for this great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/30/2020 06:49 AM

Thanks for this great review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
Verified Customer
Bryant, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
verified customer Verified Customer
Category: Sales
Awesome experience
Everything was smooth, friendly, .... just GREAT!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 05:48 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/23/2020 05:49 AM

Thanks for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
ME
gravatar
Mary E.
Roland, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
verified customer Verified Customer
Category: Sales
Great service !!
I was able to purchase my new Tucson by viewing and selecting online then go to the dealership to finalize my purchase .
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/16/2020 10:08 AM

Mary,
Thanks for the great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/16/2020 10:10 AM

Mary,
Thanks for this review!  You made our day...

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
VW
gravatar
Vollie W.
Little Rock, AR
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customer Verified Customer
Category: Sales
Great Salesmen, Customer Service, Great Finance Manger, and GM!
So thankful to have some great folk to do business with.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/30/2020 05:38 AM

Vollie,
Thank you for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EDWARD TAYLOR
SALES CONSULTANT
Verified Customer
North Little Rock, AR
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
verified customer Verified Customer
Category: Sales
Ed is great!
Go see Ed! He listened to what I wanted, worked via text and email when I needed to, found the vehicle I wanted across the state and had it delivered and ready for me the next day. Outstanding service!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/27/2020 05:46 AM

Thanks so much for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EDWARD TAYLOR
SALES CONSULTANT
RR
gravatar
Robbie R.
Clinton, AR
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2020
verified customer Verified Customer
Category: Sales
Awesome Dealership
Mark was amazing!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/26/2020 05:26 AM

Robbie,
Thanks so much for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/26/2020 05:27 AM

Robbie,
Thanks so much for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
SD
gravatar
Stephanie D.
Mayflower, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020
verified customer Verified Customer
Category: Sales
Crain Hyundai Little Rock
My sales person, Mark, and his manager were both amazing. They accommodated every need I had and were eager to do so. I will never purchase a vehicle anywhere else.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/19/2020 12:10 PM

Stephanie,
Thanks so much for this grt review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Verified Customer
Hot Springs Village, AR
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
verified customer Verified Customer
Category: Sales
Mrs. Wadley
Emmanuel Olie was very helpful. He was very knowledgeable and very helpful with our purchase. We appreciated his honesty and consideration.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/14/2020 06:01 AM

Thanks for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
RH
gravatar
Roy H.
Benton, AR
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020
verified customer Verified Customer
Category: Sales
Hyundai Iconiq
I would definitely recommend this dealership to any friend I have, the sales personnel was very helpful.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/12/2020 05:50 AM

Roy,
Thanks for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Verified Customer
Little Rock, AR
2021 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/08/2020
verified customer Verified Customer
Category: Sales
Trade In Value
Salesman worked with me to get the trade value I wanted for my car so that I could trade in my vehicle without being so top heavy.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/09/2020 05:44 AM

Thanks so much for your feedback.  Customer Satifaction is very important to us.  If there is anything I can do for you just let me know.  Thank you for your business.  Kimberly Stewart, Customer Relations Mgr.

KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/23/2020 07:43 AM

Thank you for your feedback.  We have received your concerns and have taken this to our upper management and will use this for us to improve.  Customer Satisfaction is very important to us.  Feel free to call me and discuss any of your concerns at 501-604-1502.  You will receive a rescore survey ( it may appear in Spam box) from Hyundai and this survey is based on me  reaching out to you to resolve your concerns.  Please rescore us and feel to call me at anytime.  Thank you for your business.  Kimberly Stewart, CRM

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
Verified Customer
Little Rock, AR
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2020
verified customer Verified Customer
Category: Sales
Friendly Service
Our salesman (Chief) did a good job
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/06/2020 06:18 AM

Thank you fo yur feedback.  Please let me know if there was anything that we could of done to make your experience a 5 star.  Customer Satisfaction is very important to us.  Thank you for your business.  Kimberly Stewart, Customer relations Mgr.

KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/23/2020 07:49 AM

Thank you for your feedback.  Upper management has looked at your concerns and will use this to help us to improve.  Customer satisfaction is very important to us.  You will receive a rescore survey and on  this survey you will be scoring  me and if I did reach out to you.  Hyundai like to know that we take care of our customers and their concerns.  Please rescore us and feel free to contact (501) 604-1502) me at anytime.  Kimberly Stewart,CRM 

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
SJ
gravatar
Sondra J.
Bauxite, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
verified customer Verified Customer
Category: Sales
love Tuscon
it was fast and painless
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/05/2020 12:01 PM

Sondra,
Thanks so much for the great review!!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
WW
gravatar
Whitney W.
Pine Bluff, AR
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
verified customer Verified Customer
Category: Sales
Great staff
10+
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/28/2020 12:16 PM

Whitney,
Thanks for this great review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
TL
gravatar
Teniki L.
Kensett, AR
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020
verified customer Verified Customer
Category: Sales
Great place to buy a vehicle
Everyone at this dealership went beyond. After buying cars from other dealerships this one made me feel comfortable and they actually help you get a vehicle.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/28/2020 07:01 AM

Teniki,
Thanks for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EDWARD TAYLOR
SALES CONSULTANT
KN
gravatar
Kevin N.
Hamburg, AR
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
verified customer Verified Customer
Category: Sales
Great Company and Branch
Everyone was so kind while I was there purchasing my first car. Mark made it easy and I was in and out quickly. Never once wasted my time, and gave me such a good deal! Will definitely be coming back for my next car!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/17/2020 11:39 AM

Kevin,
Thanks so much for this great review.  So glad that you had a great experience with Crain Hyundai of Little Rock.

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
YM
gravatar
Yolanda M.
North Little Rock, AR
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customer Verified Customer
Category: Sales
The service
This was the best experience I had in a long time purchasing a car... Mr Kelly was exceptional...
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/11/2020 08:27 AM

Yolanda,
Thanks for this great review!

Employees worked with
avatar
RODERICK GRAY
General Manager
LJ
gravatar
Linda J.
Little Rock, AR
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customer Verified Customer
Category: Sales
Courteous and professional.
Salesman was knowledgeable and patient. Made process easy and quick.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/03/2020 12:43 PM

Linda,
Thanks for this great review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
EMMANUEL OLIE
SALES CONSULTANT
SF
gravatar
Shanna F.
Roland, AR
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2020
verified customer Verified Customer
Category: Sales
2020 Hyundai Elantra
Mark Madison is AMAZING at Crain Hyundai!!! Definitely recommend him as your next salesman!!!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/03/2020 12:05 PM

Shanna,
Thanks for this great review!!

Employees worked with
avatar
RODERICK GRAY
General Manager
avatar
Anthony Hicks
SALES MANAGER
avatar
MARK MADISON
SALES CONSULTANT
Displaying Review 41 - 60 of 64 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.