Business Solutions

SZ
gravatar

SALEEM M ZAYID

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 reviews)
64
Send a Message to SALEEM M

JB
gravatar
Jacob B.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Great customer service
Chris from NW Hyundai was the best salesperson I’ve bought a vehicle from. He was knowledgeable, answered all my questions, and he went above and beyond for me. My wife and I ended up buying one and preordering another.

Verified Customer
Hempstead, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customer Verified Customer
10
Category: Sales
Great experience!
Everyone there was so understanding and very helpful.

KS
gravatar
Kianna S.
Richmond, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customer Verified Customer
10
Category: Sales
First New Car
I'm in the military, and I went in looking to get my first car. They really worked with me and gave me the best deal. I am so happy with the car I’ve got from them.

SH
gravatar
Staffany H.
Magnolia, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customer Verified Customer
10
Category: Sales
Best experience in purchasing a vehicle!
Very professional experience with Chris as my salesman! He was very helpful with any questions I had and made the purchasing process a breeze! I would highly recommend him to anyone I know. Very happy with my experience and my car!

Verified Customer
Pearland, TX
2022 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customer Verified Customer
10
Category: Sales
I am really satisfied with the quick response of the Northwest Hyundai dealer shop.
Sam at Northwest Hyundai really tried to solve our current issues. We are really satisfied with the solutions he suggested. So far, we have bought all our cars from Hyundai and will keep doing. Hope this will be a good opportunity to grow much more!
Employees worked with

Verified Customer
Pearland, TX
2022 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customer Verified Customer
10
Category: Sales
I am really satisfied with the quick response of the Northwest Hyundai dealer shop.
Sam at Northwest Hyundai really tried to solve our current issues. We are really satisfied with the solutions he suggested. So far, we have bought all our cars from Hyundai and will keep doing. Hope this will be a good opportunity to grow much more!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2022
0
Category: Sales
I had to sign up for the APEX that I really didn't need it.
They said that APEX cancelation would be available within 30 days, but it was not. So, I couldn't cancel the APEX. After paying the $2,000 tuition fee, I learned that I had to read and sign each line carefully when I signed the contract, not just believe the dealer's words.
The Hyundai car itself that I bought is very satisfying. However, if Hyundai Motor wants to become a global company, it needs innovation in dealer shop operation.
GABRIEL D. from Northwest Hyundai responded on 02/22/2022

Hello, my name is Gabriel Deluc and I am the general manager with Northwest Hyundai. Thank you for bringing this matter to our attention. Rest assured, the most important metric by which we judge ourselves is our customer's satisfaction. Please contact the dealership at your earliest convenience and we will absolutely bend over backwards to resolve this matter. Thank you for your consideration. Have a great day.

Regards,
Gabriel Deluc

General Manager | Northwest Hyundai
19300 Northwest Fwy, Houston, TX 77065
w: www.northwesthyundai.com
e: gabriel@northwesthyundai.com
o: 281.894.5200

Employees worked with

Verified Customer
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customer Verified Customer
10
Category: Sales
Excellent
The staff was great Sam call another dealership if we didnt get car. I love my new car the color the safety feature.Thanks God for wonderful people.

Verified Customer
Hockley, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customer Verified Customer
10
Category: Sales
Smooth transaction
The deal was done very quickly and smoothly. Management worked with me to meet my price requirements.

RJ
gravatar
Raymond J.
Spring, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customer Verified Customer
7
Category: Sales
Love the cat. But insist on a buyers order
Indiana was great to deal with. We insisted we did not want any of the products that they added to the price that was not listed on an addendum on the window. Also make sure you get a buyers order whether it is a retail or a lease to see exactly what you are paying for.

Verified Customer
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
verified customer Verified Customer
10
Category: Sales
Good experience
This was a pleasant experience

AT
gravatar
Anna T.
Montgomery, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customer Verified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2022
10
Category: Sales
We had a very good experience at Nortwest Hyundai, we would shop there again. We give it a 5.
We give a rating of 5 STARS. It seems the last star
Would not light for us. Our sales person went over and above to be helpful and
Curtious, went out of his way a couple of times for us. Carlos certainly was the
Best we could have asked for, we feel like he’s a friend and would not hesitate to
Recommend our family and friends to Northwest Hyundai.
SALEEM M Z. from Northwest Hyundai responded on 01/27/2022

Thank you for allowing us to resolve your issues Anna. 


DR
gravatar
Dianna R.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
verified customer Verified Customer
10
Category: Sales
Professional and straightforward
Professional and straightforward.
I was treated with the upmost respect by all those who I encountered. There was no back-and-forth, haggling over prices, pretending to present it to the sales manager when all along you have the ability to lower the price.

I stated my budget and what I was looking for, what would meet my needs, what would fit my circumstances and they work within those parameters.
I trust them because I believe that honesty and integrity is part of their core values and they make every effort to uphold those values.

MP
gravatar
Michael P.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customer Verified Customer
10
Category: Sales
I love my new Santa Cruz! Ask for Mario and he will take excellent care of you!
I couldn’t be more impressed with the overall quality, fit and finish, and amazing technology built into my new Santa Cruz. The Hyundai brand has become a world beater when it comes to Styling, features, value, and overalls quality. I am now a Hyundai fan!

SM
gravatar
Shahin M.
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customer Verified Customer
10
Category: Sales
Sonata
NA

KC
gravatar
Kelly C.
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customer Verified Customer
8
Category: Sales
Love my Sante Fe
Although there was quite a delay in getting my car I am glad that I waited and got the model and color that I wanted. I'm very happy with my purchase

VH
gravatar
Vicki H.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customer Verified Customer
10
Category: Sales
Good
Good

AE
gravatar
Abraham E.
Pinehurst, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customer Verified Customer
10
Category: Sales
Great finding financing for the car I wanted
They were beyond all my expectations regarding my financial situation and the car I wanted

JP
gravatar
Jennifer P.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customer Verified Customer
10
Category: Sales
Great Service
Fastest car purchase ever! Everyone was so nice and helpful.

HA
gravatar
Helen A.
Spring, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/25/2021
verified customer Verified Customer
5
Category: Sales
Best part of my purchase
The courtesy and professionalism I received from my sales person made my experience and purchase worth the purchase
SALEEM M Z. from Northwest Hyundai responded on 11/29/2021

Thank you for allowing us to resolve the issue. 

SALEEM M Z. from Northwest Hyundai responded on 12/03/2021

Thank you for allowing us to resolve the issue,.


Verified Customer
Cypress, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
verified customer Verified Customer
10
Category: Sales
Elantra SEL 2022
I love it.
George/A S., Service Manager from Northwest Hyundai responded on 12/07/2021

Thank you very much for your feedback.


Displaying all 20 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.