SC

STEPHEN P CURTIS

Hyundai Center Leader
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(54 reviews)
88

TR
gravatar
Tricia R.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Category: Sales
Overall a pleasant experience
As mentioned in previous box in survey.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 11/22/2021 03:04 PM

You were a pleasure to help.  thanks so much.  management team


TS
gravatar
Thomas S.
Wilmore, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customerVerified Customer
10
Category: Sales
Excellent Buying experience
Cronin Hyundai gave us the best auto buying experience we have had. Wayne Mitchell was a pleasure to deal with. The attitude of everyone we came in contact with was exceptional
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 10/25/2021 04:48 PM

Thanks so much for your review.  We appreciate your feedback.  


MF
gravatar
Michael F.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customerVerified Customer
10
Category: Sales
Marvelous Service at Cronin Hyundai!
I am in love with my 2022 Santa Fe Limited! This was my dream SUV after owning a Santa Fe years ago before buying a loaded Tucson in 2015. I couldn't ask for a better salesman than Wayne Mitchell, who did everything in his power to make sure I got the vehicle I wanted. Beyond Wayne's superb service as a salesman, the entire staff at Cronin Hyundai showed the utmost courtesy, professionalism, and willingness to help during the buying process. I would enthusiastically recommend Cronin Hyundai to anyone in need or who desires a new vehicle - they do a 'bang-up' job!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 10/12/2021 10:37 AM

Thanks so much for your business and your wonderful feedback.  We look forward to serving you in the future.  thanks, Management


BM
gravatar
Bobby M.
Morgantown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customerVerified Customer
10
Category: Sales
Go to Cronin Hyundai
I could not ask for a better experience buying a vehicle. I’m thrilled to be one of the first owners of the new Santa Cruz.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 10/12/2021 11:15 AM

Thanks so much for your response.  We appreciate your business and look forward to serving you in the future.  thanks again, Management


CM
gravatar
Cynthia M.
Wilmore, KY
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customerVerified Customer
10
Category: Sales
Excellent Salesman
Wayne Mitchell was my salesman and he did an excellent job explaining everything on the vehicle and how it worked. He even set things up for my preferences! Absolutely love this 2022 Tuscon Hybrid!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:22 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LS
gravatar
Leonard S.
Frankfort, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Category: Sales
2022 Santa Fe Limited AWD
We are very pleased with this brand of vehicle has the 2.5T, its ride and power is exceptional, am disappointed that the hitch was removed on the 2022 model and that a spare tire was eliminated as well. This is our 4th Santa Fe we have owned and this is by far the better of them, they have changed features in every model it seems, some if i could pick out i would of kept but either way we enjoy this vehicle very much. The staff and sales manager were exceptional, thanks again!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:23 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customerVerified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

GM
gravatar
Gary M.
Eastern, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Sales
Excellent service
Excellent service from all employees
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:24 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Verified Customer
Shelbyville, KY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customerVerified Customer
7
Category: Sales
Santa Fe
I have issues with the Santa Fe I purchased and the way things were handled. I will say that the manager is working with me. For this reason I am changing my score. I am scheduled to go back to the dealership in a few days. The manager had a suggestion that will most probably take care of the 2 main issues I have. I greatly appreciate that he is working on the problems with me.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2021
5
Category: Sales
Buying a car
I would highly recommend that when you tell someone your budget, that they respect what you had advised them. It is really not nice to recommend for you to test drive a vehicle that is not in your budget. If I could go back, I would have second thoughts of buying from a company/manager that thinks it’s ok to do this.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/07/2021 02:56 PM

Hello Carrie, 

I really appreciate your review however it is not 5 out of 5 stars.  We have ordered a new seat cushion for you, we hope that fixes the issue.  Could I possibly send you the survey again and you could possibly rescore because it is bringing down our average of 5 stars quite a bit?  I am really sorry that this issue has happened and I promise we will do our best to fix it.  Thanks so much,  Stephen Curtis, Hyundai Center Leader, scurtis@croninautos.com 859-885-1000

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/20/2021 04:42 AM

Thank you for your feedback and we are striving to improve every day.  

STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:23 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


PH
gravatar
Pierce H.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customerVerified Customer
10
Category: Sales
Great job
Fantastic job done by the crew
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LR
gravatar
Loudetta R.
Danville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Sales
Awesome I couldn’t love jeremy more
Inspirational and just all around a wonderful experience I will definitely be recommending Cronin Hyundai to everyone I know!!!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


MG
gravatar
Michael G.
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
verified customerVerified Customer
10
Category: Sales
It was good
It was as expected
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


EC
gravatar
Eric C.
Lancaster, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Sales
Great Buying Experience
I worked with Wayne to purchase my car and he was a top notch person. I valued his honesty and willingness to work through the car buying process with me. The whole team seemed invested in their work, and, as a result, the people they were helping. Glad to have this initial great experience and look forward to more in the future.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:25 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


KN
gravatar
Kelli N.
Eubank, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Sales
2022 Tuscan
Love my new Tuscan
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


LV
gravatar
Linda V.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
10
Category: Sales
2022 Elantra Lease
The dealer was fair and took care of me. No need to haggle over price.
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


KN
gravatar
Kasey N.
Vanceburg, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Category: Sales
Best new car experience ever
Excellent friendly and courteous service from start to finish. Highly recommended
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


JC
gravatar
Julia C.
Somerset, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
Category: Sales
Easy experience without the usual hassle
Wayne and Jay made the whole experience easy without being pushy at all. Wayne listened to what I wanted and needed in a car and let me take the lead in making my purchase. Jay made the paperwork a breeze and I am loving my Kona!
STEPHEN P C., Hyundai Center Leader from Cronin Hyundai Of Nicholasvil responded on 09/25/2021 09:26 AM

Thanks so much for your review and we appreciate your business.  If you need anything please feel free to reach out.  Thanks, Management


Displaying Review 41 - 57 of 57 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.