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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

GW
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GEORGE W.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Truly no appointment needed!
Knowledgeable, quick, and accurate.
Recommended
Geoffrey P. from Pohanka Hyundai responded on 03/30/2016 03:51 AM

Dear Mr Widener,

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Sincerely
Scott Donaldson
Service Director
Pohanka Hyundai
301-423-1100

Employees worked with
ST
Sean Tolton
ASM
HK
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Hayward K.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
h
H
Recommended
Andy P., Service Manager from Pohanka Hyundai responded on 03/25/2016 11:48 AM

Dear Mr Kennedy,

I appreciate your completing the survey and look forward to serving you again in the near future.

Andy Portillo
Service Manager 
Pohanka Hyundai
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
LH
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LARON H.
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Sean Tolson
I'm not completely satisfied with the work.
Not Recommended
Andy P., Service Manager from Pohanka Hyundai responded on 02/05/2016 06:07 AM

Please allow us an opportunity to address your concerns. Your satisfaction is very important to us. Sean and our service team would be more than happy to help. 

Andy Portillo
Service Manager 
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Gret Service As Always
Sean always does a great job of getting my vehicle serviced and keeping me abreast of what I need to keep it running right!
Recommended
Andy P., Service Manager from Pohanka Hyundai responded on 02/01/2016 06:59 AM

We appreciate you allowing us to meet your service needs. We agree Sean is great!

Andy Portillo
Service Manager 
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
ML
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MELYSSA ELIZABETH L.
Capitol Heights, MD
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer service
Fast, Kind and professional
Recommended
Andy P., Service Manager from Pohanka Hyundai responded on 12/12/2015 04:34 AM


Thank you for your feedback, we look forward to serving you at your nest visit.

With kind regards,

Andy

Andy Portillo
Service Manager 
301-909-7531
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great people
Went in for an oil change & the mechanic took time to look over my daughter's vehicle & informed me of her need for tires. Safety is always a priority so I'm glad they noticed. They seemed honest and did not attempt to sell me any "fluff" or anything else that I did not need. Sean was great & I would highly recommend him due to his great customer service!
Recommended
Gaetana B. from Pohanka Hyundai responded on 11/02/2015 05:17 AM

Thank You for your positive feedback. We really appreciate it! We also look forward to you coming back for future services.

Employees worked with
ST
Sean Tolton
ASM
JB
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JOANN B.
Temple Hills, MD
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
stopped in without appointment and they took care of my car anyway
good customer service
Recommended
Gaetana B. from Pohanka Hyundai responded on 10/27/2015 11:10 AM

Thank you for the positive feedback! We appreciate your business and hope to see you again in the future!

Employees worked with
ST
Sean Tolton
ASM
DD
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DANIEL D.
Triangle, VA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Satisfaction #1
Excellent care
Recommended
Gaetana B. from Pohanka Hyundai responded on 10/20/2015 06:20 AM

Thank you for your recent response,

We appreciate the positive feedback!

Employees worked with
ST
Sean Tolton
ASM
IF
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INGRID F.
Capitol Heights, MD
2014 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My fav spot
Everything was done very well-as usual.
Recommended
Amanda M., Service Administrator from Pohanka Hyundai responded on 08/13/2015 11:44 AM

Ms. Scott, Thank you for taking the time to post such a sweet review and such a wonderful customer! We love to hear that you continue to choose our dealership for your vehicle's services! Can't wait to see you next time!

Employees worked with
ST
Sean Tolton
ASM
RR
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ROOSEVELT R.
Forestville, MD
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service, clean dealership.
Pohanka Hyundai dealership is excellent and my Genesis is above what I expected. I thought I would want to trade it in for an Equus, but I am very satisfied with my Genesis.
Recommended
Amanda M., Service Administrator from Pohanka Hyundai responded on 07/06/2015 10:13 AM

Mr. Roy,
Thank you so much for taking the time to review your experience with us! We are extremely happy to hear that your service went above and beyond. Your service advisor, Sean, will be more than happy to take great care of you and your genesis every visit. Once again, thank you so much and we look forward to seeing you at your next service!

Employees worked with
ST
Sean Tolton
ASM
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