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WESLEY EASTWOOD

Brandfon Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 reviews)
88

Reviews of WESLEY EASTWOOD

KA
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Kelly A.
East Haven, CT
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Sales
First Time Car Buyer
Lexi is amazing! She was able to explain everything to me and returned my calls within a timely manner! She’s very easy to get a long with and was definitely there to help me through the whole process!
Recommended
Jack R. from Brandfon Hyundai responded on 11/12/2020 10:57 AM

happy to see you had a positive visit and thank you for trusting us with your automotive needs.

please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
KE
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Kelly E.
Branford, CT
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customerVerified Customer
Category: Sales
Thank you!
I’ve never had a better car shopping experience..and during a pandemic! Absolutely seamless.
Thank you Rafael, Mike Canty and Wes!
Recommended
Jack R. from Brandfon Hyundai responded on 11/12/2020 10:58 AM

thank you for the kind words and thank you for trusting us with your automotive needs.

please stay safe

jack ryan

Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
Verified Customer
Branford, CT
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customerVerified Customer
Category: Sales
Very pleasant experience!
I would take the time to shop for a new vehicle at Brandfon Hyundai. Experienced, pleasant, and professional sales crew. They treat their customers well!
Recommended
Jack R. from Brandfon Hyundai responded on 11/12/2020 11:04 AM

thank you for your knid words and thank you for trusting us with your automotive needs.

please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
JM
JOHN MERCADO
Verified Customer
Hamden, CT
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
verified customerVerified Customer
Category: Sales
2020 Tucson
Friendliness, knowledge of product
Recommended
Jack R. from Brandfon Hyundai responded on 11/12/2020 11:05 AM

thank you for the kind words and thank you for trusting us with your automotive needs.

please stay safe

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
MB
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Maria B.
North Haven, CT
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
verified customerVerified Customer
Category: Sales
Great staff, good prices
My husband and I both bought cars from Rafael. He was very accommodating and helpful through out our whole process.
Recommended
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
DM
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Domenic M.
Branford, CT
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2020
verified customerVerified Customer
Category: Sales
Brandfon Hyundai purchase
We went in to have our 2017 serviced and left with a Brand New 2020 Elantra
Easy Peasy and we couldn't be happier our 3rd Hyundai. The purchase experience couldn't have gone easier, coupled with the ownership experience, it was a no brainer!
Thank you Kris and the Brandfon Hyundai
Recommended
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
KS
KRISHAN SHARMA
YR
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Yanitza R.
New Haven, CT
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customerVerified Customer
Category: Sales
Welcoming group
I bought my first car and every part of the process was made easier and reassuring by my salesperson Rafael. Definitely recommend!
Recommended
Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
Verified Customer
New Milford, CT
2023 ELANTRA N
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2023
verified customerVerified Customer
7
Category: Sales
Sales staff very friendly
Sales staff was very friendly. Was able to answer all my questions in a timely manner. Sales Manager was a bit pushy though.
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
SB
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Shawn B.
Branford, CT
2022 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2022
verified customerVerified Customer
7
Category: Sales
good
generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
KS
KRISHAN SHARMA
KH
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Katherine H.
Dayville, CT
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Category: Sales
First new car
I had a great friendly experience everything was done in a timely fashion, I’m very happy with my new vehicle!!
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2021
Category: Sales
First new vehicle purchased
Great experience! Fast, easy and not too complicated!
Recommended
Jack R. from Brandfon Hyundai responded on 07/13/2021 01:47 PM

thank you for trusting us with the purchase of your 2021 Elantra. we truly appreciate your business.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 07/14/2021 04:45 AM

thank you

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
MA
MALCOLM ALSOBROOK
PL
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Patricia L.
North Branford, CT
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
verified customerVerified Customer
Category: Sales
Great Dealership
Love my new Sonata! Rick did a fantastic job and dealership made turning in my old lease and getting into my new lease simple & easy. This is my second lease with Brandfon and would highly recommend them!
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2020
Category: Sales
Trish 444
Great dealership, no pressure sales.
Service department is clean, staff is friendly.
Recommended
Jack R. from Brandfon Hyundai responded on 11/30/2020 03:08 AM

thank you for trusting us with the purchase of your 2020 Sonata. Someone will reach out to you in reference to your concerns.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 12/10/2020 04:46 AM

please take a moment to rescore your survey. we truly appreciate it.

enjoy your holiday and please stay safe

thank you

Jack R. from Brandfon Hyundai responded on 12/11/2020 05:24 AM

thank you! please stay safe and enjoy your holidays.

jack ryan

Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
Verified Customer
New Haven, CT
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/09/2020
verified customerVerified Customer
Category: Sales
Sales Representative
My sales rep Mr. Rafael Once was the best. He help me through the whole process. He answered every question and was very patient.
Recommended
Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
RO
RAFAEL I ONCE
JL
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JEFFREY L.
Woodbridge, CT
2023 PALISADE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/11/2022
verified customerVerified Customer
6
Category: Sales
Love car but has issues
I need to be able to separate Brandfon from corporate Hyundai. With new cars, corporate needs to be able to answer all questions about parts/accessories/and features. To not know if the 2022 hitch will fit the 2023 model of the exact same car is unacceptable. Brandfon needs to be more responsive to emails. When I get an email from the GM and I respond with a request to email/call me and they don't, it's on them. Spending north of 50K on a car and the keyless entry and blue link not working and the dealership saying they can't do anything is unacceptable. Situation still not resolved. I should not have to wait 2 weeks for them to look into it and still not hear anything back. How many times can I hit reset on the radio????
Jack R. from Brandfon Hyundai responded on 09/15/2022 05:39 AM

good morning,

our Parts Manager Chris Vilette is working to try and get you some information from Hyundai.

thank you 

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
JM
JOHN MERCADO
SB
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Shawn B.
Branford, CT
2022 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2022
verified customerVerified Customer
7
Category: Sales
good
generally, i've always had a fantastic experience buying cars from there. that particular day it could of been the staff stressing and something else. I still do believe it's a great place to purchase a vehicle. always polite and helpful.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/03/2022
6
Category: Sales
Had a ok experience. Nice personal, felt a little missed lead
The place contacted me. I felt they were pushing certain vehicles. I wanted a smaller vehicle but was told bigger vehicles are for me. They quoted me one price, then it turned out it was high price once I was signing the paperwork. They said they go through tiers, when I asked how that works I was told don’t worry about knowing. My experience was ok.
Jack R. from Brandfon Hyundai responded on 01/04/2022 02:54 AM

thank you for trusting us with the purchase of your 2022 Tucson. we truly appreciate your business. Our sales manager will reach out to you in reference to your visit.

please stay safe!

jack ryan

Employees worked with
MC
MICHAEL CANTY
WE
WESLEY EASTWOOD
KS
KRISHAN SHARMA
RM
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Rodney M.
New Haven, CT
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Category: Sales
Sale Rep Alexandria Delvalle makes this place shine a ture professional.
SALE rep Alexandria Delvalle was a great asset to your dealership she very professional and great knowledge of the product. And she made my feel like family. Rodney Maye
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2021
Category: Sales
The detail shop needs improvement
Need to improve with loaner vehicles and the detail shop
Recommended
Jack R. from Brandfon Hyundai responded on 03/15/2021 05:18 AM

our management team will be in touch in reference to you purchase. 

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/23/2021 11:16 AM

if you could please take care of that rescore, it would be grealty appreciated.

please stay safe

jack ryan

Jack R. from Brandfon Hyundai responded on 03/29/2021 01:55 PM

please take a moment and help us with that rescore! it would be greatly appreciated.

please stay safe

jack ryan

Employees worked with
JE
JOHN W EVANS
WE
WESLEY EASTWOOD
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