Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1148 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.5517252/5Overall Rating 3.5517252/5Overall Rating 3.5517252/5rating 3.5517252rating 3.5517252
Original
Overall Rating 2.06897/5Overall Rating 2.06897/5rating 2.06897rating 2.06897rating 2.06897
95% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


FM
Francis M.
Bethel Park, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Inspection thorough in and out
Inspection thorough in and out
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/25/2019

Thank you for the great review. 

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

GS
Gerard S.
Bethel Park, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Inspection
Friendly, efficient service!
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/22/2019

Thank you for the kind words and great review.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

SW
Shelby W.
Pittsburgh, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Great
Loved it
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/21/2019

Thank you for the great review and kind words.

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Pittsburgh, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service, and scheduling.
You provide service I feel I can trust. Even though i live in another part of the city, scheduling has been convenient and professional.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/21/2019

Thank you for the great review and kind words.

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Pittsburgh, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
They were quick and on time like they said that they would be
They gave me an ECM update in one hour like they said that they would. My car was ready on time.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/16/2019

Thank you for the kind words and awesome review!

Have a great day

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

AW
Albert W.
New Castle, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Al W
The quality of service
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/14/2019

Thank you for the great review and kind words!

Have a great day

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

JT
Jessica T.
Pittsburgh, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Good
They did a very good job
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/11/2019

Thank you for the great review and the kind words.

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

JJ
John J.
Pittsburgh, PA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great Place
I just went in for an oil change, but the place was clean and friendly. Don't mind sitting and waiting.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/11/2019

Thank you for the great review and the kind words.

Have a great day!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

NH
Nancy H.
Pittsburgh, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Staff is fantastic.
I drive a 4 year old Sonata. The employees treat my car and myself like we are the most important people and car on the planet. Thanks for everything!
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/10/2019

Thank you for the kind words and great review!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

JP
Jim P.
Pittsburgh, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Not blank
Present
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/09/2019

Thanks for the kind words and great review.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

SM
Sarah M.
Pittsburgh, PA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Very Reliable
I've been using cochran since 2011 and it's always been great service
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/09/2019

Thank you for the kind review and great words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

FC
Frances C.
Pittsburgh, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Survey Completed
State inspection done. Satisfied.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/07/2019

Thank you for the great review and kind words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/14/2019

Thank you for the great review and kind words!!

Have a great day

Jim 

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

Verified Customer
Pittsburgh, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Very smooth service experience
Easy to schedule an appointment, waiting for me when I arrived with all paperwork completed- just what you want in a service dept
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/03/2019

Thank you for the great review and kind words.

Have a great 2019!!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

MR
Margaret R.
Pittsburgh, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Car serviced
The staff was very courteous and helpful. The update was done in a timely manner.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/03/2019

Thank you for the great review and kind words.

Have a great 2019!!

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

MT
Matthew T.
Pittsburgh, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Excellent service
Excellent service through and through
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 01/02/2019

Thank you for the kind words and great review.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

MT
Maryann T.
Pittsburgh, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
SERVICE
AGENTS ARE POLITE,HELPFUL, CONSIDERATE RECOMMEND ONLY NEEDED SERVICE
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 12/27/2018

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 12/27/2018

Thank you for the great review and kind words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

FR
Frank R.
Pittsburgh, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
service is wonderful
service managers are very helpful and nice usually get you in and out quick
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 12/27/2018

Thank you for the great review and kind words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

KC
Karen C.
Pittsburgh, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Quality of service. Knowledgeable staff
As above
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 12/27/2018

Thank you for the great review and kind words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

PM
Paulette M.
Pittsburgh, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Great service
Had my Tucson in for inspection and a recall issue.....Corey was great.....kept me informed what was going on and how much longer the process would be
GREAT JOB COREY
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 12/27/2018

Thank you for the great review and kind words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com

JL
Judith L.
Bridgeville, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
car wash coupon
The oil change and tire rotation went well and quickly. I presented the coupon for a car wash with any maintenance and the service manager said his facility did not have a car wash. I purchased three automobiles over the past six or seven years and all cars were cleaned??? Seems to me if your West Liberty dealership don't have a car wash, you should consider making arrangements to provide a voucher with who does the washes for new cars and send the customer for the wash.
JAMES J., Service Manager from #1 Cochran Hyundai of South Hills responded on 12/27/2018

Thank you for the great review and kind words.

Jim

James Jablonski
Service Manager 
4123433200ext 19017
jjablonski@cochran.com