Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

214 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


BB
Brenda B.
Cypress, TX
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Brenda said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

PN
Phoebe N.
Katy, TX
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Phoebe said her overall experience was good.
This review was collected via phone interview by Customer Research Inc.

MW
Marvin W.
Cypress, TX
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Marvin said this business has quick service. He is having no problems after getting it fixed.
This review was collected via phone interview by Customer Research Inc.

FP
Francisco P.
Cypress, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Francisco said the business was helpful and nice at this business.
This review was collected via phone interview by Customer Research Inc.

AO
Antony O.
Katy, TX
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Antony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Texas
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Robert said he liked the way the staff handled people, as soon as he walked in they took care of him. They finished the service pretty fast, and they took care of what he needed. He's very satisfied with how they took care of him.
This review was collected via phone interview by Customer Research Inc.

IS
Ileana S.
Katy, TX
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Ileana said she was referred to the business by her nephew. She would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HS
Husnain S.
Katy, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Husnain said this business gave him a good service and they are very helpful.
This review was collected via phone interview by Customer Research Inc.

JH
Jesus H.
Texas
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Jesus said they are very attentive and the service was very timely.
This review was collected via phone interview by Customer Research Inc.

TT
Thomas T.
Texas
Dodge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Thomas said this business does a good job at a good price.
This review was collected via phone interview by Customer Research Inc.

JV
Jose V.
Katy, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Jose said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

LM
Luis M.
Cypress, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Luis said this business was honest and the service was good.
This review was collected via phone interview by Customer Research Inc.

EM
Erika M.
Cypress, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Erika said the service from this business was good and fast.
This review was collected via phone interview by Customer Research Inc.

DJ
Dow J.
Cypress, TX
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Dow said they were honest and quick about their service. It was great.
This review was collected via phone interview by Customer Research Inc.

CJ
CYNTHIA J.
Cypress, TX
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2017
People that work there friendly and professional
Four stars, there's always room for improvements and growth.

HC
Holegario C.
Houston, TX
Chevrolet Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/28/2017 Category: Service
Holegario said he took his vehicle in for a brake job and when he left, it was worse.
This review was collected via phone interview by Customer Research Inc.
5 Speed A., owner from 5 Speed Auto Repair responded on 06/29/2017

Hi Holegario,

We appreciate your business. When we worked on your pickup, we only installed the brake pads you provided. Unfortunately, without a proper diagnostic on the vehicle it's difficult to correct any issue completely. It's common for rotors to be machined or replaced when pads are installed. Let us know if there is anything else that we can do to help.

Have a good 4th of July weekend!!!

Elizabeth Chavez
Owner

ST
Salvador T.
Katy, TX
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/28/2017 Category: Service
Salvador said he went to this business to replace the engine on his vehicle. He said they did not replace the manifold, instead they cleaned it with an oil cleanser and said it was new. They were not honest with him. He went back the next day, and they replaced it.
This review was collected via phone interview by Customer Research Inc.
5 Speed A., owner from 5 Speed Auto Repair responded on 06/29/2017

Thank you Salvador for allowing install the engine into your truck. We apologize for the misunderstanding regarding the manifold, but we did not clean the old one off with oil cleaner. We did in fact install a new one onto your engine. Let us know if you'd like another copy of the receipt for the new manifold.

Elizabeth Chavez
Owner

AP
Andres P.
Katy, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Andres said the people at the business are nice, and they work quickly. He likes the price.
This review was collected via phone interview by Customer Research Inc.
5 Speed A., owner from 5 Speed Auto Repair responded on 06/28/2017

Thank you Andres for leaving this 5 star review! We appreciate that you chose 5 Speed Auto Repair to service your Honda Fit!

Elizabeth Chavez
Owner

MV
MAGDA V.
Cypress, TX
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2017
Very fast and corteous service.
The first time I got there they found something wrong and told me honestly and told me what to do. Therefore, I became a customer. The front desk person offered to me and other visitors from coffe to refreshents and keep us up constantly the state of our vehicles.

SM
Silumesii M.
Houston, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017 Category: Service
Sillumesll said this is a good place, and he is a repeat customer of theirs.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 181 - 200 of 214 in total