Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

721 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


KJ
Kelsey J.
Michigan
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Kelsey said the service was good.
This review was collected via phone interview by Customer Research Inc.

PM
Pamela M.
Michigan
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Pamela said they did a good job as far as she knew. They were also very polite.
This review was collected via phone interview by Customer Research Inc.

RC
Ron C.
Michigan
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Ron said the service was good.
This review was collected via phone interview by Customer Research Inc.

DK
DANNEY K.
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Quickest oil change, and no hassle
I was in and out in 20 minutes for my oil change. Had a nice waiting room, with plenty of literature while I waited. And they didn't try to sell me on extra things. They just gave me a list of thing I might want to consider having fixed next time.

Just remember you have to schedule a time in advance, which ensures the smallest amount of wait time.

ZL
ZACK L.
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
The groupon $
I was very impressed with the service to my car and the polite treatment by the employees. The oil, and filter change was very fast. Best of all they remembered to put a "sticker" in my window to remind me of the next oil change😁

VB
VASH B.
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018
Quick & easy service
An hour was a good estimate to get oil changed, as mentioned. No extra fees was charged in my 1st best experience of an oil change. Place is very busy & being even 10 mins late could have resulted in re-booking the appointment, that I narrowly escaped.

SS
Sue S.
Dexter, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Sue said it is the only facility she takes her vehicle to. They are fair and reasonable. The gentleman at the desk is always pleasant and courteous. They give very good explanations as to why a certain issue needs to be fixed.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Dexter, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Gary said the customer service was good and they were good at keeping him updated.
This review was collected via phone interview by Customer Research Inc.

BT
Brad T.
Michigan
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brad said the employees kept their word. They completed the work. The service was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JO
Jen O.
Chelsea, MI
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Jen said it took the business a little while to find out there was nothing wrong with her vehicle. She stated they were waiting for the code to show.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
Ann Arbor, MI
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Thomas said he received the service he wanted and they found some other things. They didn't pressure him to have them fixed.
This review was collected via phone interview by Customer Research Inc.

JG
Josa G.
Michigan
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Josa said the business was very informative and found out quickly what was wrong with the vehicle. He recommends them for work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2018
Quick appointment & professional for pre-evaluation
Cameron helped tremendously by setting up a pre-evaluation of a used car I might buy from a dealer nearby. They were able do it the next day, give me summary over the phone and email me the report. Very glad I had it done. Car had a couple minor problems but one problem I had dealer fix before purchasing car. I don’t live in area. Felt I could trust the staff. Thanks so much.

AG
Alexa G.
Michigan
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Alexa said the service was perfect.
This review was collected via phone interview by Customer Research Inc.

JV
Juan V.
Michigan
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Juan said the business did a good job and finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ann Arbor, MI
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great service and timely
Timely and efficient

GA
Glen A.
Ann Arbor, MI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Glen said they did a good job. He did not like the pricing estimates they gave him that differed in their end charges,
This review was collected via phone interview by Customer Research Inc.

DA
Debbie A.
Dexter, MI
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Debbie said the staff fixed her vehicle and it wasn't very expensive and they fairly charged her for the services they gave.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ann Arbor, MI
Saturn Astra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018
Great service on obsolete car
2008 Saturn Astra can be challenging to service as there are not many around. AA&T performed routine maintenance and replaced back brakes for reasonable cost.

WL
WILLIAM L.
Ann Arbor, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
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Always fast friendly service.