Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

706 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Ann Arbor, MI
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great service and timely
Timely and efficient

GA
Glen A.
Ann Arbor, MI
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Glen said they did a good job. He did not like the pricing estimates they gave him that differed in their end charges,
This review was collected via phone interview by Customer Research Inc.

DA
Debbie A.
Dexter, MI
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Debbie said the staff fixed her vehicle and it wasn't very expensive and they fairly charged her for the services they gave.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ann Arbor, MI
Saturn Astra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018
Great service on obsolete car
2008 Saturn Astra can be challenging to service as there are not many around. AA&T performed routine maintenance and replaced back brakes for reasonable cost.

WL
WILLIAM L.
Ann Arbor, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
?
Always fast friendly service.

CB
Craig B.
Ypsilanti, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Craig said the service was good. The employees did not take advantage of his service.
This review was collected via phone interview by Customer Research Inc.

BF
Bruce F.
Ann Arbor, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Bruce said the staff was very courteous and did the job as asked.
This review was collected via phone interview by Customer Research Inc.

JC
Jolene C.
Ann Arbor, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Jolene said she was happy with her service.
This review was collected via phone interview by Customer Research Inc.

KS
Kayla S.
Michigan
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Kayla said she had no complaints regarding the business.
This review was collected via phone interview by Customer Research Inc.

HW
Hannah W.
Ann Arbor, MI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Hannah said the overall experience was good.
This review was collected via phone interview by Customer Research Inc.

VE
Viola E.
Belleville, MI
Buick Regal
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2018 Category: Service
Viola said the service wasn't that good. She said they gave her vehicle a tune up and an oil change. It was over priced and she stated she felt that the service was not explained thoroughly.
This review was collected via phone interview by Customer Research Inc.

LB
Louis B.
Ypsilanti, MI
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Louis said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Pigeon, MI
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Robert said the business was very comprehensive and they could also work on foreign vehicles.
This review was collected via phone interview by Customer Research Inc.

RD
Roger D.
Dexter, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Roger said the business did a great job, with reasonable prices, and he appreciated their work.
This review was collected via phone interview by Customer Research Inc.

SB
Serma B.
Ann Arbor, MI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Serma said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

NP
Niko P.
Michigan
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Niko said the customer service was good, the communication was easy, and he was happy with the results. He is thankful for everything the staff did for him.
This review was collected via phone interview by Customer Research Inc.

SS
Shelly S.
Ypsilanti, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Shelly said she liked her service. She trusts the work Jason provided.
This review was collected via phone interview by Customer Research Inc.

VM
VANESSA M.
Ann Arbor, MI
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Courteous and Professional
Groupon oil changes (and tight budget) introduced me Advanced Automotive, but the friendly customer service and excellent work will keep me coming back!

JG
John G.
Ann Arbor, MI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said the staff did well with the vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kuanl M.
Michigan
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kunal said the staff took his vehicle in right away and turned it around in 20 to 30 minutes for the oil change.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 706 in total