Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

692 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SB
Serma B.
Ann Arbor, MI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Serma said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

NP
Niko P.
Michigan
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Niko said the customer service was good, the communication was easy, and he was happy with the results. He is thankful for everything the staff did for him.
This review was collected via phone interview by Customer Research Inc.

SS
Shelly S.
Ypsilanti, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Shelly said she liked her service. She trusts the work Jason provided.
This review was collected via phone interview by Customer Research Inc.

VM
VANESSA M.
Ann Arbor, MI
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Courteous and Professional
Groupon oil changes (and tight budget) introduced me Advanced Automotive, but the friendly customer service and excellent work will keep me coming back!

JG
John G.
Ann Arbor, MI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said the staff did well with the vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kuanl M.
Michigan
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kunal said the staff took his vehicle in right away and turned it around in 20 to 30 minutes for the oil change.
This review was collected via phone interview by Customer Research Inc.

SS
Sue S.
Dexter, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Sue said they are outstanding and provide great service. She is advised of additional services needed. Jason lets her know if she's in the red zone. She highly recommends them, and always tells family, and friends about them. They are the best in town.
This review was collected via phone interview by Customer Research Inc.

ED
Erica D.
Dexter, MI
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Erica said the staff members were very courteous, and were very informative about what issues were going on with the vehicle. The business' people are reliable, honest, efficient, and got back with the customer in a timely manner
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Ann Arbor, MI
Toyota Yaris
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2018 Category: Service
Dan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Ann Arbor, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Robert said the staff were easy to deal with.
This review was collected via phone interview by Customer Research Inc.

WE
William E.
Dexter, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
William said the quality of the work and the scheduling is quite good.
This review was collected via phone interview by Customer Research Inc.

AJ
Antonio J.
Ann Arbor, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Antonio said that he receives great customer service and they always let him know what's going on.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Ann Arbor, MI
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Dan said every time he takes a vehicle into this business the staff fix it .They're good about talking to him about what they're doing and giving him options. They do an excellent job.
This review was collected via phone interview by Customer Research Inc.

AB
Ajanay B.
Ypsilanti, MI
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Ajanay said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

LF
Lauren F.
Michigan
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Lauren said her experience at the business was great, the service was pretty easy, and fast.
This review was collected via phone interview by Customer Research Inc.

WG
Wendy G.
Dexter, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Wendy said she was happy with her service.
This review was collected via phone interview by Customer Research Inc.

AR
Alex R.
Ann Arbor, MI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Spoke with Christina. She said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
Denecia C.
Ann Arbor, MI
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Denecia said the staff did a good job. They were fast and gave him a good price.
This review was collected via phone interview by Customer Research Inc.

GR
GARY R.
Ann Arbor, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Favorite
We have used Advance Automotive at least six times for oil changes. We would go there for work on our cars as they are knowledgeable and fair. Always a good experience and convenient for us.

DG
Donvan G.
Chase, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Donvan said the overall service was good. The service repairs were completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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