Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

484 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 3 days ago

Reviews


RI
Robert I.
Fallbrook, CA
BMW Z3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Robert said he had a problem after the work was done, it was a gasoline smell. The staff cleaned it the next day. The mechanic was really super good, and super helpful. Everyone there is just super, and great.
This review was collected via phone interview by Customer Research Inc.

BY
Ben Y.
La Crescenta, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Ben said it was good service all around.
This review was collected via phone interview by Customer Research Inc.

MH
Marcelino H.
Tujunga, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Marcelino said he has gone to the business for years. The staff is knowledgeable about the services they provide.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
La Crescenta, CA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
George said the people at this business are amazingly nice, very knowledgeable, honest and dependable.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Sunland, CA
Suzuki XL-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
James said the customer service the staff provided was great. The service was great.
This review was collected via phone interview by Customer Research Inc.

MR
Mujtaba R.
Tujunga, CA
Honda Civic Si
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2018 Category: Service
Mujtaba said he was pretty happy with the service. He's been a customer since 1988.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
La Crescenta, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Tom said the staff was very nice and they try real hard. The service director, Juan was super. Their prices were not necessarily always clear but they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

KC
Katharine C.
Tujunga, CA
Chevrolet Volt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Katharine said this business was very quick, professional, and thorough.
This review was collected via phone interview by Customer Research Inc.

RA
Roland A.
San Bernardino, CA
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Roland said the staff did a good job. The customer service was awesome and he was treated nicely. They were exceptional and he didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

MV
Maria V.
California
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Maria said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SO
SHEILA O.
La Crescenta, CA
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Always Able to Take In My Car On Short Notice
When preparing for an out of town trip, I noticed a groaning sound in my steering. I called Juan at Allstate and he agreed to look at it right away. As it turned out to be a lengthier repair than I had anticipated, I was very grateful that they were able to tackle it immediately. This is not the case at the dealership--it's much farther from home, requires an appointment and can take days. I appreciate Allstate for their convenience and ability to do the repair in a timely manner.

JH
Jason H.
La Canada Flintridge, CA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jason said the staff was nice, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MM
MAIA M.
Sunland, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great place!!!
Juan & his crew provide honest and reliable service. As a woman, I'm leery of auto repair shops, but this Auto Club approved location makes me feel at ease.

DB
Dimitris B.
La Crescenta, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Dimitris said the staff provided a good service, but the price was more than what he expected it to be.
This review was collected via phone interview by Customer Research Inc.

AV
Artur V.
La Crescenta, CA
Volkswagen Thing
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Artur said he needed service on a bad muffler leak. He popped in. They were very kind and very helpful. He also got new tires and a tune-up at the same time. He stated they seem to be well-rounded with their mechanical abilities. He said they seemed interested in his vehicle and in helping him out with it. He liked that they offer pick-up and drop-off service.
This review was collected via phone interview by Customer Research Inc.

MS
Marcia S.
La Crescenta, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Marcia said everyone was helpful.
This review was collected via phone interview by Customer Research Inc.

DD
DALE D.
La Crescenta, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Happy Corolla
Great service

PM
Pete M.
Sunland, CA
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Pete said the staff does a good job. They go over what the problem was, and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

DG
DANIEL G.
La Crescenta, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Trustworthy service
I have been bringing my family's vehicles to Allstate Auto Repair for years. Juan and his staff are very friendly and trustworthy. Most work is done the same day. They always explain what needs to be done and why. Highly recommend to anyone.

JB
Jerry B.
Montrose, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Jerry said the staff were friendly, provided rides, reasonable prices, and were super people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 484 in total