Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

475 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 3 days ago

Reviews


MV
Maria V.
California
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Maria said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SO
SHEILA O.
La Crescenta, CA
Lincoln Continental
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Always Able to Take In My Car On Short Notice
When preparing for an out of town trip, I noticed a groaning sound in my steering. I called Juan at Allstate and he agreed to look at it right away. As it turned out to be a lengthier repair than I had anticipated, I was very grateful that they were able to tackle it immediately. This is not the case at the dealership--it's much farther from home, requires an appointment and can take days. I appreciate Allstate for their convenience and ability to do the repair in a timely manner.

JH
Jason H.
La Canada Flintridge, CA
Honda Civic Sdn
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jason said the staff was nice, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MM
MAIA M.
Sunland, CA
Chrysler PT Cruiser
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great place!!!
Juan & his crew provide honest and reliable service. As a woman, I'm leery of auto repair shops, but this Auto Club approved location makes me feel at ease.

DB
Dimitris B.
La Crescenta, CA
Nissan Altima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Dimitris said the staff provided a good service, but the price was more than what he expected it to be.
This review was collected via phone interview by Customer Research Inc.

AV
Artur V.
La Crescenta, CA
Volkswagen Thing
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Artur said he needed service on a bad muffler leak. He popped in. They were very kind and very helpful. He also got new tires and a tune-up at the same time. He stated they seem to be well-rounded with their mechanical abilities. He said they seemed interested in his vehicle and in helping him out with it. He liked that they offer pick-up and drop-off service.
This review was collected via phone interview by Customer Research Inc.

MS
Marcia S.
La Crescenta, CA
Honda Civic Si
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Marcia said everyone was helpful.
This review was collected via phone interview by Customer Research Inc.

DD
DALE D.
La Crescenta, CA
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Happy Corolla
Great service

PM
Pete M.
Sunland, CA
Chevrolet Impala
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Pete said the staff does a good job. They go over what the problem was, and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

DG
DANIEL G.
La Crescenta, CA
Honda Accord
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Trustworthy service
I have been bringing my family's vehicles to Allstate Auto Repair for years. Juan and his staff are very friendly and trustworthy. Most work is done the same day. They always explain what needs to be done and why. Highly recommend to anyone.

JB
Jerry B.
Montrose, CA
Chevrolet TrailBlazer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Jerry said the staff were friendly, provided rides, reasonable prices, and were super people.
This review was collected via phone interview by Customer Research Inc.

LW
Lydia W.
San Francisco, CA
Saab 9-5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Lydia said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

EH
ELIZABETH H.
La Crescenta, CA
Toyota Tundra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Last minute repair
It's a typical Friday morning, except for that weird noise that's been there is now a bit louder. I swing by Allstate to see how urgent the noise is. As it turns out, without a repair immediately, I could be stranded at any time with a desperately broken vehicle. The part is ordered, which thankfully is available locally. The fix is completed within a few hours, and my road trip a few days later was a success. Thank you so very much for squeezing me in last minute and avoiding what could have been a disastrous adventure with my family!
Juan F. G. from Allstate Auto Repair responded on 04/02/2018

Thank you Elizabeth, we do appreciate your business and we are very happy to know you feel this way. Thank you for taking the time to write this positive review and for the recommendation. We are here to help any time we get the opportunity!


HN
HELEN N.
La Crescenta, CA
Scion xB
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2018
Stuck
Went to get out of my car - oops driver side door wouldn't open. Headed straight for AllState. They were able to get it opened. AllState replaced the item broken. As Always Very Happy with AllState. Juan and his employees are friendly and efficient.

LC
Louis C.
La Crescenta, CA
Chevrolet Volt
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Louis said he is happy with the service the staff provided him with.
This review was collected via phone interview by Customer Research Inc.

IM
Isaiah M.
Tujunga, CA
Toyota 4Runner
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Isaiah said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LS
LOUIS S.
La Crescenta, CA
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Great service!
I am happy with the service of Allstate auto repair!

JR
John R.
La Crescenta, CA
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
John said the staff was helpful and thorough.
This review was collected via phone interview by Customer Research Inc.

AG
Anda G.
La Crescenta, CA
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Anda said the staff were all very helpful. They provided good prices and they took care of her vehicle. The service was great.
This review was collected via phone interview by Customer Research Inc.

MN
Mary N.
Los Angeles, CA
Kia Forte
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Mary said the staff was professional. The service was fairly priced, and completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 475 in total