Allstate Auto Repair


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

450 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 2 days ago
Lisa V. on 02/22/2018
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Lisa said she would recommend this business for service.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 02/16/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
Juan L. on 02/14/2018
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Juan said he would recommend the business for service,
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
MARK R. on 02/13/2018
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"Great work!"
My go-to auto repair and maintenance folks - Juan and the team do great, reliable work!
Vehicle: Volkswagen Passat
Service Date: 02/08/2018
Review Created: 02/13/2018 07:56 AM
Scott F. on 02/10/2018
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Scott said the staff were up-front with the price it would take to repair his vehicle. They did a good job with the service provided.
Vehicle: Dodge Dakota
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
DOROTHY S. on 02/08/2018
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"Helpful service with full information provided "
Each time I go the service is prompt. Prices are broken down and time frames needed to make the repairs are provided. I take my car there exclusively.
Vehicle: Mercury Mariner
Service Date: 02/05/2018
Review Created: 02/08/2018 09:36 AM
GINGER G. on 02/05/2018
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"Awesome"
I can go there on Sat. Juan is so helpful. They try to save you money, and they do a great job.
Vehicle: Scion tC
Service Date: 02/03/2018
Review Created: 02/05/2018 09:31 AM
DENNIS S. on 01/18/2018
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"Brakes"
Service was good, estimated time when it would be completed, and received a phone call to the minute of the original estimated time to accomplish job. When asked if all the parts were OEM, an honest answer was provided, i.e., the rotors are OEM but the brake pads were after market, but with an explanation they have been using the brand for a good number of years and a 3 year warranty is provided. That was a satisfactory answer, it would have been very easy for Alstate to say ALL was OEM - I would not have known the difference!! So integrity and honesty seems to rein at Alstate.
Vehicle: Toyota Tacoma
Service Date: 01/18/2018
Review Created: 01/18/2018 07:50 PM
Juan F. G. at Allstate Auto Repair responded on 01/24/2018

Mr. Stephens we really are happy to know you feel this way. Thank you very much for your business and thank you for taking the time to recommend us and giving us this wonderful review.

BIENVENIDO R. on 01/17/2018
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"Great quality service"
Great quality service!
Vehicle: Honda Civic Cpe
Service Date: 01/16/2018
Review Created: 01/17/2018 08:01 PM
Allen S. on 01/10/2018
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Allen said Juan was excellent. He follows through with everything he says he is going to do. Juan did a great job communicating status updates.
Vehicle: Acura TL
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Hal L. on 12/21/2017
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Hal said the employees took care of him even though it was late in the day. They fixed all 4 of his brakes. Juan was very nice, did a great job, and took care of business. The business provided great brake service. It was a positive experience. They were professional, they did the job in timely manner, and he is pleased with his brakes.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/16/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Celeste M. on 12/20/2017
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Celeste said she is very pleased with the business. They are very honest and they explain everything to her. They try to keep costs down as much as possible. She stated she feels she isn't being ripped off. Juan is a very special employee.
Vehicle: Subaru Legacy
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
GARY D. on 12/18/2017
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"Good Fast Service"
Juan the manager very knowledgeable and pleasant to deal with.
The service personnel very pleasant and knowledgeable as well.
I will be getting all my service done there from now on.
Vehicle: Ford Edge
Service Date: 12/14/2017
Review Created: 12/18/2017 10:36 AM
Travis B. on 12/14/2017
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Travis said the staff worked with his schedule and did exactly what they said they would. The service was quick.
Vehicle: Kia Optima
Category: Service
Service Date: 12/09/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Frank T. on 12/11/2017
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Frank said the staff started the work on time and the job was done very quickly. The service was nice.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Paul C. on 12/10/2017
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"Honest,Professionalism"
Been going to Allstate For over 16 years.Juan and the guys do exceptional work I highly recommend Allstate to any of my friends. Thank you guys.if you don't need it he will tell you,if you need it he'll tell you.Point blank,I have trusted them with all my families cars..Thank You Juan
Service Date: 12/09/2017
Review Created: 12/10/2017 12:58 PM
DANIEL G. on 12/09/2017
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"Great Service"
As always, Allstate Auto Service provided me with a great experience. I brought in one of my cars for a new battery. The job was completed quickly and at a fair price. I have been a customer for years and highly recommend them to everybody. Juan and his staff are the best.
Vehicle: Honda CR-V
Service Date: 12/08/2017
Review Created: 12/09/2017 08:43 PM
Kent K. on 12/07/2017
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Kent said the staff was right on. They did the diagnosis, fixed his vehicle, and had it back to him the next day.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/30/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Marian H. on 11/30/2017
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Marian said the business was courteous and did a good job.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Rafael M. on 11/30/2017
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Rafael said there was no hassle and the process was simple.
Vehicle: Ram 1500
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Kylee M. on 11/28/2017
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"Outstanding service "
Being a young woman, I get a lot of anxiety when it comes to my car being serviced. Am I paying too much? Is this actually something I need done? I was referred to All State by a long time customer of theirs, and I have never been more calm about placing the fate of my car in someone else’s hands. They tell me exactly what needs to be done now, and things that can wait a while so my bill isn’t so high. Their guarantee on all of the work they do simply
proves how outstanding they are.
Service Date: 11/15/2017
Review Created: 11/28/2017 07:22 AM
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