Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

520 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 7 days ago

Reviews


DS
DOROTHY S.
Tujunga, CA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Oil change visit - I did not have an appointment. They were able to accommodate me and gave great service
My visit was very pleasant and helpful, as usual.
My oil change service was done in a short time span which enabled he to go on with my day.
The service was thorough and very friendly

SA
Shant A.
La Crescenta, CA
BMW 323is
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Shant said the mechanic was honest which is a very rare characteristic nowadays of a mechanic, he was straight forward, and very transparent
This review was collected via phone interview by Customer Research Inc.

DG
DANIEL G.
La Crescenta, CA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Very friendly staff
I have been bringing my family's cars here for many years. Juan and his staff are very friendly. They will diagnosis your vehicle's issues and have it back to you in most cases, the same day. They do maintenance as well as repairs.

JA
Jim A.
La Crescenta, CA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Jim said they do a very good job and he'll be back.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Montrose, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Spoke with Tanya. She said the service was great, and the staff was helpful and accommodating.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Tujunga, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Richard said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

AT
Adrian T.
Los Angeles, CA
Honda Civic Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2018 Category: Service
Adrian said he wasn't sure about some of the pricing of the items. The prices seemed off and the job seemed more expensive than it should've been. He stated he felt like he was double dipped on the service as well.
This review was collected via phone interview by Customer Research Inc.

ST
STEPHENS T.
La Canada Flintridge, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
2003 X-Type Jag Repair
Had two coolant leaks--water pump and thermostat housing. Juan understands that this is an old car and we don't want to spend any more than necessary, so worked to keep the cost down. (AAA discount helps too!) Repair was done quickly and everything AOK.

GG
George G.
La Crescenta, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
George said he went into the business for a smog check. He said everything went perfectly.
This review was collected via phone interview by Customer Research Inc.

OK
Osanna K.
Tujunga, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Osanna said the service was great.
This review was collected via phone interview by Customer Research Inc.

AK
Albert K.
La Crescenta, CA
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Albert said this business gives him good service. He is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

IS
Ihsan S.
Glendale, CA
BMW 3 Series
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/30/2018 Category: Service
Ihsan said the service and staff at this business were great.
This review was collected via phone interview by Customer Research Inc.
Juan F. G. from Allstate Auto Repair responded on 11/08/2018

Hi Ihsan, thank you for your review and recommendation. We will like to make that 3 star review into a 5 star review please give us the opportunity to serve you again.


KB
Katrinka B.
La Crescenta, CA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Katrinka said the staff was friendly and the service was good. She stated that she felt they were not as knowledgeable as she thought.
This review was collected via phone interview by Customer Research Inc.

DF
DOUGLAS F.
Sunland, CA
GMC Safari Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Happy with the results.
The repair on my vehicle involved finding parts from different vendors and was accomplished quickly and the vehicle is running smoothly. Thanks!

MG
MIKE G.
Los Angeles, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Truck service F-150
Allstate Auto Repair has always provided me with excellent and friendly service. The mechanics are overseen directly by the owner, who does share a true concern for your auto repair, to ensure they do the best job possible.

I do not make a habit of writing reviews for anyone on the internet, but I will make an exception for Allstate because of their work and business ethic.

There is so much misleading information "everywhere", but if you are looking for an honest, caring and committed auto repair business, Allstate is the place.
Juan F. G. from Allstate Auto Repair responded on 11/08/2018

Mr. Garcia, thank you very much for taking the time to give us this great review and recommendation. It has always been our pleasure serving you and your family over the years with your auto repair needs.

Juan G.


KH
Katrina H.
Canyon Country, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Seth. He said the staff took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
MAIA M.
Sunland, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Honda brakes
Thanks again to Juan & Ollie and the rest of the crew for honesty and great service!
Juan F. G. from Allstate Auto Repair responded on 11/08/2018

Thank you Maia, we really appreciate your business and thank you for taking the time to give us a review and recommending us.

Juan G.


NS
Nate S.
Tujunga, CA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Nate said he has been using the business for years and brings all his vehicles in to the facility. He stated that it is always a pleasure to talk to Juan who is so nice and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SS
SANDY S.
La Crescenta, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Fuel pump replacement - 2007 Prius
Juan and his mechanics have done another great repair for our family vehicles. His prices and service have always been fair and competitive and we have always been more than satisfied with Allstate's service and commitment to doing their best.

Thanks again.

Sandy S.
Juan F. G. from Allstate Auto Repair responded on 10/02/2018

Thank you very much Sandy, we are really thankful for your business and we always want to do our best. Thank you for taking the time for this great review and the recommendation.


DH
David H.
La Canada Flintridge, CA
Nissan Quest
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2018 Category: Service
David said the business did a good job. They were courteous and responsive. They kept finding issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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