Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

841 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


DC
Derek C.
Whitesboro, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2019 Category: Service
Derek said the service from the business wasn't exactly like he wanted but, it was good enough. He said he asked them to replace everything on the front end of his vehicle and they only replaced what looked bad.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Whitesboro, TX
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019
Great service
Had my Jeep brought in they did motor swap and transmission rebuild customer friendly called and told me all issues they found rates were responsible didn’t feel like they were in business to just steal your money I would recommend them to anyone.
Bubba did a great job did take a little longer but with great customer and a busy shop won’t risk quality work to rush you out the door.

Verified Customer
Denison, TX
INFINITI M35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018
Friendly and knowledgeable staff.
A very friendly and respectful staff.

PC
Patrick C.
Whitesboro, TX
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018
Friendly service
Friendly service work completed quickly

LJ
Larry J.
Gordonville, TX
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Larry said his transmission isn't going into park, and it's been going on for about a week. He'll be taking the vehicle back in for service to have them take a look at it.
This review was collected via phone interview by Customer Research Inc.

CL
Clem L.
Sherman, TX
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Clem said the service could have been better. There was a discrepancy.
This review was collected via phone interview by Customer Research Inc.

MM
Monte M.
Sherman, TX
Buick Rendezvous
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Monte said after he had what he thought was a brand new radiator put in, 6 months later his light came on and there was a whole bunch of goop in the radiator.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Gordonville, TX
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Mike said the service was good, but not the best.
This review was collected via phone interview by Customer Research Inc.

AF
Alex F.
Garland, TX
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Alex said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Dallas, TX
HUMMER H3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Bill said the service from the business was good.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Whitewright, TX
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2018 Category: Service
Mark said the service is good.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Sherman, TX
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018
quick fast service
these people have been working on my vehicles since we moved to this area and have always been prompt and fair

RR
Roger R.
Burneyville, OK
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2018 Category: Service
Roger said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Mcalester, OK
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Chris said he had to bring his vehicle back to get some adjustments, and then they fixed the problem completely.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Sherman, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Spoke with Caleb. He said the service was pretty good. The work was quick.
This review was collected via phone interview by Customer Research Inc.

KR
Kenneth R.
Sherman, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Kenneth said he took his vehicle in for service and then he was charged a higher price for something the staff did not tell him about. He had to go back for something that was not replaced correctly.
This review was collected via phone interview by Customer Research Inc.

EM
Eddy M.
Sherman, TX
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2017
Alpha Transmission listens to their customers needs and gets the work performed in a timely manner, friendly and professional!
I've been to a lot of "repair" shops in the area, but none of them can touch Alpha Transmission's dedication to customer satisfaction, and giving the paying customer "peace of mind" in all the work performed on their vehicle!

SA
Shane A.
Denison, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2017 Category: Service
Shane said when he first got to the business no one was at the front desk and he had to wait. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

EM
Eddy M.
Sherman, TX
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017
The professionalism, good listeners, and Alpha Transmission provided a courtesy shuttle for me to help me get my vehicle back!
I will definitely have my vehicle service at Alpha transmission again and again. Real nice folks! as well as honest!

JM
Jeremiah M.
Sherman, TX
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Jeremiah said he had to take his vehicle back to this business a second time so they could put it back together correctly.
This review was collected via phone interview by Customer Research Inc.

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