Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

840 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


SA
Steve A.
Sherman, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Steve said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Sherman, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Steve said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Sherman, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Scott said he has been to this business two or three times now and they are always courteous and polite. He gets his vehicle back in cleaner shape than when he dropped it off and there are no greasy handprints in it. They are very professional throughout.
This review was collected via phone interview by Customer Research Inc.

JC
Johnnie C.
Whitesboro, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Excellent people and service
Excellent people and service

RK
Russell K.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Great Service
The service was great. They did a good job!

HN
Holly N.
Pottsboro, TX
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Best Ever
Very knowledgeable and efficient and fair pricing

JW
Janice W.
Sherman, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Janice said she likes the employees and they take care of her.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Whitesboro, TX
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Kevin said this business went above and beyond. The staff was extremely friendly and very thorough in their explanations. Over all it was a good atmosphere and a good feeling. It was his first visit there and his first time doing an engine change out. They were reasonably priced. He truly appreciates the way they handled every thing.
This review was collected via phone interview by Customer Research Inc.

HH
Hal H.
Denison, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Hal said he has been going to this business for 18 years.
This review was collected via phone interview by Customer Research Inc.

MD
Melinda D.
Sherman, TX
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Melinda said the service was good. The employees did what they said.
This review was collected via phone interview by Customer Research Inc.

RU
RIchard U.
Gordonville, TX
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
The place to trust with you vehicle
Malcolm took good care of the Lexus and found some surprising evidence in the air condition filter, RATS NEST,
Terry the owner and Malcolm the mechanic give me some good advise on trying to keep critters out of the car.
Only dissatisfaction I had was waiting a while for the new air conditioning filter. In which I told them just put the old one back in and I will come back to have the one ordered installed. Felt like an hour and half was plenty of time for the oil change. Not really their fault but it is whoever (Napa) they get their parts from, is dropping the ball. So I am still giving them a five star rating. Good people, Good advise.

CS
Carl S.
Bells, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019
Fantastic quality service
This Is my 2nd time to use alpha Transmission. I had trouble with my 1st car, They took care of everything at the price quoted " and now my 2nd car has issues and they did a great job on it as well. courteous service attention to detail thank you so much

DB
Doug B.
Whitesboro, TX
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
‘82 corvette
Buba & Terry are always courteous & professional. They do good work & are honest caring people. Samantha is a great addition

Verified Customer
Sherman, TX
Chevrolet Malibu
Verified Customer
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09/03/2019
I got a personal, follow up phone call from the mechanic.
It must have been the first time in my 36 years of driving that I got a personal, follow up phone call from the mechanic. He knew I was having multiple issues with my car and he just wanted to know if everything was running smoothly. Wow! When Bubba was recommended to me (by his wife), she told me Alpha might be a little more expensive than other mechanics in town, but I won't beat the quality. She was right. I highly recommend Alpha Transmission and Auto.

DW
Danielle W.
Plano, TX
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Danielle said that they did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

RU
RIchard U.
Gordonville, TX
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Another fine service
Had trouble with the GMC. Can't fix what they don't see.
However they did fix the AC and that was of the up most importance in this Texas Heat.
Another fine service with these guys.

KS
Kenner S.
Sherman, TX
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Kenner said that the business is the best. He said that the staff is awesome.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Sherman, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019
Very Professional
Very pleased with the results. Buba had excellent knowledge of the issue I experienced. The problem was corrected and all is well with the world. I would use Alpha again without hesitation.

TB
Thomas B.
Sherman, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Thomas said the employees repaired his vehicle. His vehicles four wheel drive does not seem to be working after his visit.
This review was collected via phone interview by Customer Research Inc.

KH
Kayla H.
Calera, OK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019 Category: Service
Kayla said the business was very professional.
This review was collected via phone interview by Customer Research Inc.

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