Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 230 Reviews )

100% Would Recommend
99% Business Response
Latest Review 2 days ago

Reviews


RC
Rodney C.
Cleveland, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Rodney said the business is the best.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/14/2017

Thank you for your kind words.  We appreciate your business!!


JN
Jim N.
Cleveland, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2017
Friendly fast service.
I called for a front end alignment they took me the same day. Very competent and helpful. Highly recommend this auto shop. you guys need to update this review site. why type 250 words when a 100 will do.....................................................
AL D. from Al's Auto Service Inc responded on 12/12/2017

Thank you for your kind words.  We appreciate your business.  We will look into the limits on the site.


BT
Bob T.
Cleveland, OH
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Bob said Al and the whole crew were a pleasure to work with. Their service is always excellent and they always take the time to explain the work that needs to be done.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/07/2017

Thank you for your kind words.  We truly appreciate your business.


RB
Roberta B.
Cleveland, OH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Roberta said she had a good experience.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/05/2017

Thank you for your kind words.  We appreciate your business.


AU
Andy U.
Cleveland, OH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Andy said his vehicle is running well after being serviced by this business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/05/2017

Thank you for your kind words.  We appreciate your business.


BS
Bill S.
Cleveland, OH
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Bill said the employees are helpful, and he trusts them. He has been a customer for 15 years.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 12/05/2017

Thank you for your kind words.  We appreciate your business.


B
Brian
Independence, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Brian said the business is great, and he has used them for years. They did everything correctly, and the prices were fair.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 11/24/2017

Thank you for the kind words. We appreciate your business.


VS
Vince S.
Independence, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Vince said the employees did an excellent job.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 11/21/2017

Thank you for the kind words. We appreciate your business.


BJ
Bob J.
Cleveland, OH
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Bob said he's been going to this business for years. The service staff always does a good job and he's treated very nicely. He has never had any problems with the service.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 11/20/2017

Thank you for the kind words. We appreciate your business.


AB
AUDREY B.
Cleveland, OH
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017
Have been a customer a long time. Very friendly people.
Great workers and a nice waiting room.
AL D. from Al's Auto Service Inc responded on 11/16/2017

Thank you for the kind words. We appreciate your business.


MZ
Michael Z.
Cleveland, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Michael said the service was good. They are nice people, and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 11/16/2017

Thank you for the kind words. We appreciate your business.


JV
JOE V.
Cleveland, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Replace water pump
Work performed as promised.
AL D. from Al's Auto Service Inc responded on 11/10/2017

Thank you for the kind words. We appreciate your business.


RS
Ryan S.
Cleveland, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Ryan said this business was honest. His vehicle was done fairly quick and there was no trouble afterwards.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 11/10/2017

Thank you for the kind words. We appreciate your business.


JP
JIM P.
Cleveland, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
They are always friendly. They listen to the complaints about your auto, and fix it right the first time.
I have been going to Al for years. He is the only one who works on my cars.
AL D. from Al's Auto Service Inc responded on 11/08/2017

Thank you for the kind words. We appreciate your business.


FC
FRED C.
Broadview Heights, OH
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
efficient and knowledgeable
first place i have been to that knows what they are doing!!! I have recommended Al's to my co-worker
AL D. from Al's Auto Service Inc responded on 11/08/2017

Thank you for the kind words. We appreciate your business.


DF
DON F.
Avon Lake, OH
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
Great people, lots of knowledge, cares about service not money.
We have gone to Al and the rest of the team for 12 years. Never been disappointed or overcharged. Never felt that they were trying to sell us something we didn't need like some others in our exeperience. Top-notch all the way.
AL D. from Al's Auto Service Inc responded on 11/07/2017

Thank you for the kind words. We appreciate your business.


KK
Karl K.
Cleveland, OH
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Karl said he's known Al for quite a few years. He knows the family there and they're good friends. He has recommended this business.
This review was collected via phone interview by Customer Research Inc.
AL D. from Al's Auto Service Inc responded on 11/08/2017

Thank you for the kind words. We appreciate your business.


RF
RICHARD F.
Cleveland, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
Excellent service
My family has always gone to Al. Very trustworthy man and staff. They do a great job and always in a timely professional manner.
AL D. from Al's Auto Service Inc responded on 11/01/2017

Thank you for the kind words. We appreciate your business.


TK
TIM K.
North Ridgeville, OH
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017
Honest Service
I own a 1995 Chevy Astro and AL’S has kept it running like new. Great price and Service
AL D. from Al's Auto Service Inc responded on 11/01/2017

Thank you for the kind words. We appreciate your business.


CC
CHRIS C.
Cleveland, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Al's Auto Service
There are always interested in the safety & function of my vehicle
AL D. from Al's Auto Service Inc responded on 11/01/2017

Thank you for the kind words. We appreciate your business.