SABRINA B. on 08/09/2017
Even though they got me in right away. Not happy. I felt in a way taken advantage of die to my circumstances. Late to work, young girl alone. Never gave me a quote for everything before they did it. Instead just did it. Used the most expensive things they had for my old car when I planned on getting rid of the car soon, and never asking me if I wanted "the best". I feel I was overcharged and taken advantage of when I tell other people of what happened and how much it cost. They agree.
Vehicle: Honda Accord Sdn
Service Date: 08/08/2017
Review Created: 08/09/2017 07:10 AM
Jeff S. on 04/21/2017
Jeff said it was not a good experience because he went in for an inspection and they did an oil change instead. The vehicle did pass the inspection, but he could not drive it. He left the vehicle there until it was fixed and told them to call him when they were finished. They finally called him and said the vehicle was fixed and ready to pick up. Mike and Mark were very professional, but the rest of the employees were not.
Vehicle: Jeep Grand Cherokee
Service Date: 04/20/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
LINDA A. on 11/07/2016
"Terrible ! "
If I can give no stars , I would. They basically charged me and didn't fix anything . Terrible mechanics. I took it to a different mechanic and it was such a simple problem and they fixed it right away. I would not recommend them , and trust that I'll tell everyone I know to head else where .
Vehicle: Mazda CX-9
Service Date: 10/28/2016
Review Created: 11/07/2016 08:17 AM
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