I paid 180.00 for a wheel bearing on my car today. I was quoted over 350.00 from Auto Haus. As i said to Paul, he must be dipping these parts in gold.
Miss Garland I am sorry your experience was not to the level that most customers experience. It is not every day I have a customer bring in vehicle partially dismantled and a bag of hardware. While you may think being dismantled would shorten time need to fix the vehicle, a jigsaw puzzle actually takes longer. I would like to thank you for the education as I will never again put my reputation on the line trying to help someone.
Respectfully Paul Lanni
Well Heidi, at least you were able to have lunch with your friend!
Sorry about the wait.
. With my car being a tow in , they did their best to accommodate.
Glad their talk was polite , or I would've fired them on the spot.
So many garages casually use swear words in conversation with people like me (the customer) like we are super duper pals, not intending to make themselves look dumb- but it is so unprofessional. I will feel comfortable sending my wife, who is a true lady, there.
Nice to have the report with pictures .
Randy says he's glad they were able to do the job for less. It doesn't always go that way! See you next time!