Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

585 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


KP
Kathy P.
Brook Park, OH
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Kathy said this is a great business. Their work is excellent. They've used them for quite a few years. They're trustworthy. She spent $4900 for an oil change and rebuilding of the transmission. She received an oil change notification recently. The records need to be updated. Everything was explained.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Cleveland, OH
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
John said that the facility did a good job, provided good pricing and everything was fine.
This review was collected via phone interview by Customer Research Inc.

MM
Margaret M.
Brook Park, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Margaret said the employees were honest. They did not try to cheat her on her service.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Strongsville, OH
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
New Shop - Great People
The shop I used for my services closed suddenly and I had to find another shop. I am one who maintains my cars and keeps them a very long time. In order to do that you need a shop that is experienced and forthright. This shop is just that. Though they were not the least expensive, they are thorough and professional. They treat you like family and as a customer that is important to me. The level of detail given and the use of technology to email/text photos of the issues so you can make an informed decision is a step above other shops. Vehicles have issues and its not the shops fault that repairs can get costly at times. When I spend my hard earned money here I know its done right!

RF
Reo F.
Ohio
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Reo said she was very pleased so she will be switching all her vehicle services to this business.
This review was collected via phone interview by Customer Research Inc.

LC
Lillian C.
Cleveland, OH
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Great service, friendly
I had broke down and tech came across the street to help get the car to the shop.

VL
Victor L.
Cleveland, OH
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Victor said the staff bent over backwards to help him out. The went beyond what was expected.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Cleveland, OH
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Brian said the service was excellent. The employees are very nice people and did a very good job. Dave was up front and didn't push services on him.
This review was collected via phone interview by Customer Research Inc.

GG
Gregory G.
Cleveland, OH
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Gregory said he had a diagnostic and they were very respectful.
This review was collected via phone interview by Customer Research Inc.

RR
Ryan R.
Brecksville, OH
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ryan said the facility does a good job.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Brunswick, OH
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Carol said she got good service at the business.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy and Neil W.
Hinckley, OH
INFINITI M37
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Timely
Not a long wait and provided flexible appointments

JB
Joan B.
Cleveland, OH
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Joan said they are the nicest, friendliest, and most courteous people. They are really great. She likes them and the way they communicate over the phone. She's very pleased with them.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Brook Park, OH
Lincoln Zephyr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Mike said, the business was able to get him in for same day service.
This review was collected via phone interview by Customer Research Inc.

DS
Diljot S.
Cleveland, OH
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Diljot said he has never had a problem with his service.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Brook Park, OH
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mary said she is very satisfied and pleased.
This review was collected via phone interview by Customer Research Inc.

TD
Tiffany D.
Brunswick, OH
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Tiffany said the staff were super nice, and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Cleveland, OH
INFINITI JX35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Brian said the employees were nice. They provided really good service. The work was affordable.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Cleveland, OH
Buick Century
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Debbie said the facility provided her great service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Brunswick, OH
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Tim said the staff were very good.
This review was collected via phone interview by Customer Research Inc.