Auto Shop Northwest

Lee said quality of service, the speed and the price were all great.

Spoke with Samantha. She said she would recommend this business for service.

Jonathan said the business did what was asked and he was charged what was quoted.

Tim said the mechanic did a quality job.

Mike said Eugene and everybody else at this business have been very helpful. They have gone above and beyond to help him out. They even stayed after hours to help him. He has nothing but good things to say about them. They explained everything really well.

Kevin said the business guarantees their work.

Sue is very pleased with the service that she's received for ten years.

This shop is great. They always take care of my car and keep me on the road. The customer service is great and the the quality of work is excellent. The best thing is I trust them.

Carol said this business treated her fairly and the prices were good, with no problems.

Bob said he liked the owner. They business provided good service.

They work so well with us with scheduling and getting the work done on our vehicles when they say they will be done.

Finding a repair shop to trust is hard. Finding one with good old fashioned quality customer service is also hard. Then add in a shop that treats your vehicle holistically so you can have a well maintained vehicle, diagnoses problems quickly and you have Auto Shop Northwest. I am more than willing to drive the extra distance to get this kind of high quality service that instills confidence that my repairs are being managed and done right the first time.

Thanks for the great service Brown Sugar and Chris.....

Jeff said the staff members treated him very well. They gave him a lot of input on what was going on with his vehicle, what needed to be done, and they did a good job.

Stefan said the business was quick. They were on top of it. They gave a recommendation but did not push. They were clean, They were responsive, and well run.

From first appointment to most recent we’ve had nothing but amazing service and reliable information. Norma is especially helpful! This will definitely continue to be our go to shop for the foreseeable future!

This was my first experience and AAA had recommended Auto Shop NW when I had my car picked up. Next morning got a call with a complete summary of the repair(s) needed and a summary of other items they checked for me. They understood what needed repairing and had my quote at the same time. They were very efficient and had me back on the road within 24 hours. When I went to the shop to pick up my car they had everything lined out and they were courteous and very professional and answered questions that came up. Finally, went to my car to leave and found they had detailed my vehicle as well. I have never seen this level of customer service before and it was very pleasant to experience and the bill was better than they had originally thought. These folks are doing great work and they are very exceptional on the customer service side. They get my vote and my future repairs and maintenance. Thank you

Eugene listened to my concerns on my car and review past history of service at dealership. He recommended what he would need to check and do. While waiting he let me know what they had found and we agreed on what needed to be done. It was ready an hour later as promised. Excellent work and service.

I really appreciate the peace of mind I have when taking my vehicle in for service. I recently had the 145k mile service done on my Highlander. They did a thorough inspection and after consulting with me performed the services necessary to keep my vehicle on the road for many more miles. I highly recommend Auto Shop Northwest!

Peter said the business did a really good job and everything went really smoothly.