Auto Source Service Center

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

419 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review over 1 year ago

Reviews


DE
Dave E.
Chilton, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2018 Category: Service
Dave said he had a few things that were not fixed.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Green Bay, WI
Chrysler 300M
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2018 Category: Service
Tom said this business is good. There was a problem, but it was his fault. The service was rescheduled for the next day. The staff was really nice about it, and he's happy.
This review was collected via phone interview by Customer Research Inc.

TS
Troy S.
Chilton, WI
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Troy said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Stockbridge, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
Jennifer said her experience with this business was fine.
This review was collected via phone interview by Customer Research Inc.

AL
Art L.
Kaukauna, WI
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2017 Category: Service
Art said the service was very good and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

JP
Jennifer P.
Chilton, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2017 Category: Service
Jennifer said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Tom S., President from Auto Source Service Center responded on 08/14/2017

Thank you Jennifer.  We appreciate your business and look forward to seeing you the next time your vehicle needs service.

Tom Schmitzer
President
(920) 849-4443

MP
Mike P.
Hilbert, WI
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2017 Category: Service
Spoke with Mary. She said they were efficient and did the job on time.
This review was collected via phone interview by Customer Research Inc.
Tom S., President from Auto Source Service Center responded on 05/23/2017

Mike & Mary,
We are glad you were happy with your service and look forward to servicing your vehicle in the future.

Thanks again!

Tom Schmitzer
President
(920) 849-4443

RN
Ryan N.
Appleton, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2017 Category: Service
Ryan said he is satisfied with the service the business provides.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Chilton, WI
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2017
valve stem repair
While I was airing up my tires for a long trip to Kansas, KC to see our daughter, I had just finished the last tire when I heard air rushing out of the right rear tire. I had a faulty valve. Lucky I was a few yards away from the Auto Source building at a Quick Trip. It was already after 08:00 pm and Auto Source was closed so I drove very slow and carefully and parked in their parking lot. I was able to write up a slip for them to hopefully repair the tire in the morning as this was not a scheduled appointment. I called Tom the next morning to see if he was able to do the work on my car, and he said that they could. I called later that day to find out that it was more than just a stem replacement. He informed me they had to order the part, then install it and reset the system that reads the air pressure. It was suppose to be done after 3:00 pm and just when I was almost there he had called that it was finished. He went over everything that was done as he always does on all my auto work there. Everyone is very polite and helpful. I am always satisfied with his work. My brother takes his company's vehicle there also and is very satisfied with their work. Tom gets me a loner whenever one is available. I don't go anywhere else with my auto issues and wouldn't change.
Tom S., President from Auto Source Service Center responded on 03/22/2017

Steve,
Thank you so much for your patronage. Our goal is to keep your vehicles on the road and to keep you and other drivers safe! We appreciate your business and look forward to working with you in the future. We hope you had a wonderful and safe trip to Kansas!

Tom Schmitzer
President
(920) 849-4443

PM
PHIL M.
Sherwood, WI
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2017
Chilton Auto Source
Great service provided ranging from drop off and pickup along with temporary vehicle provided. Employees are friendly and helpful along with providing you the confidence that things will be done well.

KF
Ken F.
Chilton, WI
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2016 Category: Service
Ken said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Chilton, WI
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2016 Category: Service
Maria said this business did the work and then wanted to charge more after the work was done.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Chilton, WI
Chevrolet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2016 Category: Service
Jerry said the business is good.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Chilton, WI
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Christopher said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Wisconsin
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2016 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PK
Phil K.
Hilbert, WI
Buick Riviera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016 Category: Service
Phil said the business is convenient and do good work for a good price.
This review was collected via phone interview by Customer Research Inc.

CF
Cecelia F.
Valders, WI
Pontiac Bonneville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016 Category: Service
Cecelia said she is usually pretty satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Chilton, WI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2016 Category: Service
Ryan said this business is good but were a little overpriced.
This review was collected via phone interview by Customer Research Inc.

PM
Phil M.
Sherwood, WI
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2016 Category: Service
Phil said he had no complaints about this business, they have treated him very well. He has been happy with their performance and he likes their competitive pricing.
This review was collected via phone interview by Customer Research Inc.

PM
Phil M.
Sherwood, WI
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2015 Category: Service
Phil said this business did a great job. They were very professional, very eager to please, accommodating and did a great job with his vehicle.
This review was collected via phone interview by Customer Research Inc.