Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(1,678 Reviews)

100% Would Recommend
Latest Review about 23 hours ago

Reviews


MC
MICHELE C.
Northridge, CA
Lexus ES 350
Verified Customer
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01/14/2016
Honesty
I always refer AI to friends, they are honest and great to work with. The only place I ever felt that they weren't taking advantage
of me. These guys are the best!!!

DK
Don K.
Van Nuys, CA
Honda Odyssey
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2016 Category: Service
Don said this business got the job done right. They finished the service of his vehicle in a timely manner and were friendly.

GE
GLENN E.
North Hills, CA
Lexus IS 250
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2016
Always great work,
??????????

DR
Delores R.
Granada Hills, CA
Honda Accord
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2016 Category: Service
Delores said this business has good mechanics that are very honest.

JR
Jeanclaude R.
Van Nuys, CA
Honda Accord
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2016 Category: Service
Jeanclaude said he really likes the employees that helped him and he has been going to the business for years.

MS
Miles S.
Woodland Hills, CA
Nissan Sentra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016 Category: Service
Miles said this business was very helpful, honest and knowledgeable.

SS
Sam S.
Chatsworth, CA
Lexus LS 460L
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2016 Category: Service
Sam said this business was able to diagnose the problem, fix it correctly and they finished it on time.

NS
NANCY S.
West Hills, CA
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016
Honda CRV service
Reliable, comfortable, reassuring. Like part of a family.

LN
Laurel N.
Northridge, CA
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2016 Category: Service
Laurel said she likes this business and they always do a fine job.

CG
CHARLES G.
Chatsworth, CA
Honda Element
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
The best
Where else can you bring your car in this world where they do everything they promise and more I would trust steve with my first born

BP
Bob P.
Sherman Oaks, CA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2016 Category: Service
Bob said this business provided great service.

FF
Fawzia F.
Westlake Village, CA
Toyota Avalon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2016 Category: Service
Fawzia said she took her vehicle to this business late in the day. They were able to complete an oil change and did a good job. She is a satisfied customer.

GW
GAYLE W.
Granada Hills, CA
Lexus ES 350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2015
The honesty and integrity of the staff.
I have been coming to this establishment for over 25 years and have always been more than satisfied with the honesty and helpfulness of the staff. They are diligent in the work they do and are very hard-working with a definite sense of humor which makes the visit even easier.
Steve S. from Automotive Instincts responded on 12/28/2015

Hi Gayle,  Thank you so much for the AWESOME review!

We love you!


Steve Summers   Owner  818-349-5900

FK
FELICE K.
Northridge, CA
Acura TL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2015
Another great visit
I've been a customer about 20 years so that alone must reflect my confidence in and satisfaction with the technical and professional service. Al and now Edwin at the desk begin the experience which is courteous, honest, fairly priced and well done.
Steve S. from Automotive Instincts responded on 12/28/2015

Hi Felice, Thank you so much for the great review and 20 years! You're the best!

Steve Summers   Owner  818-349-5900

MB
MANUEL B.
Northridge, CA
Acura RL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015
Unexpected service.
Nothing has changed in many years. JUST THE BEST !