Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

736 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


JD
Jessica D.
Casselberry, FL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Jessica said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Longwood, FL
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
John said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

MI
Mike I.
Maitland, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2017
Todd
Very professional

DM
Don M.
Casselberry, FL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2017 Category: Service
Don said the staff was able to accurately diagnose the problem when another business could not. The work was great. It took about a week longer than he expected. The staff was nice, efficient, and professional.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Fruitland Park, FL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2017 Category: Service
John said they put the wrong part on his trailer hitch.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Sanford, FL
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2017 Category: Service
Craig said everything was fine. The business did not call when his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

MP
Matt P.
Florida
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2017 Category: Service
Matt said they have been good and helped him out a lot. He has had nothing but good experiences with the business. They are a good group of guys.
This review was collected via phone interview by Customer Research Inc.

AB
Al B.
Winter Springs, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2016
trusted
good job

JO
Jake O.
Sanford, FL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2016 Category: Service
Jake said they did a great job and he really appreciates the ride home.
This review was collected via phone interview by Customer Research Inc.

BF
Barry F.
Mims, FL
Chevrolet Silverado 3500 HD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2016 Category: Service
Spoke with Robert. He said the business did everything really well but it took a little longer than he thought it should take.
This review was collected via phone interview by Customer Research Inc.

JV
Jake V.
New Smyrna Beach, FL
Chevrolet Captiva Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2016 Category: Service
Jake said it would have been nice to have gotten an estimation of how long the repairs were going to take.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Casselberry, FL
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2016 Category: Service
Joe said he had an alignment done to his vehicle at this business. They gave him some feed back, regarding his tires and what was wrong with them. However, they did not provide information on how to fix the problem.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Longwood, FL
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2016 Category: Service
Brad said this business put his trailer hitch on right.
This review was collected via phone interview by Customer Research Inc.

WF
William F.
Winter Springs, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2016 Category: Service
William said he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Reid M.
Altamonte Springs, FL
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2016
Honest, fair and committed
These guys always tell you the truth. They don't push you to do work you don't need. The work always seems to be done right, whereas all trips to TiresPlus I had to go back several times because they simply don't care about your happiness or quality work.
Todd Z., Operations Manager from Automotive One Inc. responded on 03/29/2016

Reid-
Nice review!  Well stated and I very much appreciate your target points.  Thank you for continued generosity and of course, your loyalty.

Todd D. Zwalina AAM
Operations Manager
Office (407)699-9111
Fax (407) 699-4728
tzwalina@automotiveone.com

BW
Bill W.
Winter Springs, FL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2016 Category: Service
Bill said the business was very professional and it was a good experience.
This review was collected via phone interview by Customer Research Inc.
Todd Z., Operations Manager from Automotive One Inc. responded on 03/29/2016

Bill-
Thank you again for trusting us with those work trucks of yours.  We appreciate the loyalty and take pride in making sure that we are making the proper recommendations for you.  We are always a phone call away should you need anything.  Have a great Summer and we'll see you soon for servicing.

Todd D. Zwalina AAM
Operations Manager
Office (407)699-9111
Fax (407) 699-4728
tzwalina@automotiveone.com

AB
Al B.
Winter Springs, FL
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016
good job
I'm always feel that my car is in good hands when I come to you guys

JW
John W.
Geneva, FL
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2015 Category: Service
John said the vehicle needs to be taken back to get it repaired for what they did.
This review was collected via phone interview by Customer Research Inc.
Todd Z., Operations Manager from Automotive One Inc. responded on 01/07/2016

John-
Thank you for the follow up and the review.  We appreciate the fact that you allowed us to not only follow up from this service, continue on from where we left off and then correct the condition for you.  As you can see, getting it right and getting it fixed is always going to be the priority and you'll never ever have to question this.  Hope that this 2016 year goes well for you!

Todd D. Zwalina AAM
Operations Manager
Office (407)699-9111
Fax (407) 699-4728
tzwalina@automotiveone.com

AM
Andy M.
Longwood, FL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2015 Category: Service
Andy said Carl was more than helpful and appreciative.
This review was collected via phone interview by Customer Research Inc.
Todd Z., Operations Manager from Automotive One Inc. responded on 12/04/2015

Andy-
Thank you for the recent review and the kind words of our "Karl".  He is one of our best for sure and makes all of our work lives earlier. 

Todd D. Zwalina AAM
Operations Manager
Office (407)699-9111
Fax (407) 699-4728
tzwalina@automotiveone.com

MT
Maximo T.
Florida
Ford Cab
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2015 Category: Service
Maximo said this business provided good service.
This review was collected via phone interview by Customer Research Inc.
Todd Z., Operations Manager from Automotive One Inc. responded on 12/04/2015

Maximo-
Thanks for the recent review of our facility.  We appreciate you taking the time and providing the feed back.  We hope that what remains of 2015 treats you well!!!

Todd D. Zwalina AAM
Operations Manager
Office (407)699-9111
Fax (407) 699-4728
tzwalina@automotiveone.com

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