Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

495 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


BB
Brian B.
BMW X3
Verified Customer
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09/03/2014
Good Work, Fair Price
I've had B&G work on both of my cars on several occasions. They are fair and honest, and charge a reasonable price for their work.

JM
Joyce M.
Mill Valley, CA
Ford Taurus
Verified Customer
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09/03/2014 Category: Service
Spoke with Marlene. She said the business was extremely busy but fit her in as quickly as possible.
This review was collected via phone interview by Customer Research Inc.

AB
Alexandra B.
Honda Accord
Verified Customer
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08/30/2014
Friendly, Reliable Service
I've taken my car to B&G several times over the past year, and I've always been impressed with the service--it's easy to schedule appointments, their estimates are right on, they call to update you on the progress, and they fix whatever needs fixin'

BB
Brian B.
Mill Valley, CA
Toyota FJ Cruiser
Verified Customer
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08/21/2014
Honest and Fair
B&G inspected and repaired my brakes. They were very honest about what had to be done and the price was fair.

LP
Larry P.
Mill Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Larry said this business does good work.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
San Rafael, CA
Dodge Grand Caravan
Verified Customer
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08/13/2014
B & G is the Best!
As always repairs were done as promised and the staff is friendly and accommodating. I always recommend them to my friends.

FB
Francie B.
Mill Valley, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Francie said she would absolutely recommend this business to others. They are for women who do not know who to trust. They will never over charge and they even gave her a ride home. When given a quote she had no doubt that it was the lowest and best quote she could get. They followed through with this price 100 percent. This business is the best.
This review was collected via phone interview by Customer Research Inc.

BS
Buck S.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014 Category: Service
Buck said everything was taken care of quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

DT
Doug T.
New York
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014 Category: Service
Doug said they did a good job. They were efficient and fast.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2014 Category: Service
Spoke with Tom's mother. She said the service at this business was done promptly and quickly. They notified her immediately about the vehicle being ready. The vehicle was ready earlier than expected. Everything was wonderfully done and she would go there again for any service she needs.
This review was collected via phone interview by Customer Research Inc.

AO
Abby O.
Mill Valley, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014
Honest & knowledgeable staff
I trust B & G with my car. They keep me informed along the way, allowing me to make choices about what services to have done, and I know I can trust their expertise in guiding me to make those decisions. Plus, they're friendly and fast. Their online scheduling is super convenient too.

BW
Bill W.
Mill Valley, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014
Always Great Service
These folks are honest and direct. They've done a great job keeping our almost ancient Honda Odyssey alive.

PH
Peter H.
Mill Valley, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014
Close,competent and friendly
100% satisfied. Happy to have you guys in our neighbor hood

TW
Talley W.
Mill Valley, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014
Fast, honest, and affordable...
When do you ever experience all three at an auto mechanic? Always my experience at B&G. Plus they are all so nice. Great family biz.

BH
Bill H.
Mill Valley, CA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2014
Best Of MV
B&G are honest and do a great job!

EZ
Ed Z.
Mill Valley, CA
Ford Aerostar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2014
Bill is the best mechanic and he has the best support staff.
As above

DC
Deirdre C.
Mill Valley, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014
Great service
Very happy with car service--very friendly and honest.

DG
Dan G.
Mill Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Dan said this business got right to the problem and was done quickly. This is the best experience he has ever had with this type of facility and they were beyond his expectations. He plans on using them for life.
This review was collected via phone interview by Customer Research Inc.

CF
Carl F.
Mill Valley, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2014 Category: Service
Carl said his service at this facility was great. He loves this business.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Mill Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Sam said this facility explained what needed to be done and gave him an estimate beforehand. The service was not quite finished at the time he was told and surprised him that they continued to work 15 minutes past closing time to complete the service. They did the best they could do.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 461 - 480 of 495 in total