Reviews
NS
Nicole S.
Milton, WI
Jeep Grand Cherokee
Verified Customer
Not sure if I will go back
We are new and saw they had good ratings but we didn't have the best experience for what we had asked for and got was not up to par. We asked that our new breaks get sprayed so they don't squeeze as bad well that didn't happen. Then a few days after it went in the check engine light came on and it had never been on before. The price was ok for the simple fuild changes we got done. But for extra services after that unsure if we will be going back to that business.
Lisa D. from Bart's Auto Repair LLC responded on 04/17/2020
I am sorry that your experience was negative and have reached out by phone to see if we can better assist you. Upon inspection, we previously determined that you have recieved and incomplete brake service, not by us, that is the cause of your brake noise. We do no sell or recomend any types of brake sprays that claim to eliminate brake squeal, they simply do not work. We can not cut corners on brake work, our customers saftey is too important.
We would be happy to look into the check engine light. We are human, and if the light is caused by an error on our part, we will certainly do whatever necessary to resolve the problem.
JH
James H.
Wisconsin
Ford Windstar Wagon
Verified Customer
James said the staff were thorough and performed a good diagnostic. The business was on the pricey side.
Recommended
SE
Scott E.
Orfordville, WI
Acura MDX
Verified Customer
Scott said the service price was excessive.
RL
Randy L.
Edgerton, WI
GMC Sierra 3500
Verified Customer
Randy said he would recommend this business for service. However, the rate and cost were little bit higher than that of other places.
Recommended
JS
Joel S.
Whitewater, WI
Jeep Wrangler
Verified Customer
brakes fixed - but squeak
I took my jeep in for a "sound" in the breaks and was advised to replace tires and brake pads, which did solved the original problem but now I have a squeak when I apply the breaks and even after 2nd visit...still squeaks. So can only give a mid range review as they could not seem to solve the squeak even with $1400 into repairs. But I do like the tires.
Recommended
Lisa D. from Bart's Auto Repair LLC responded on 09/26/2017
Thank-you Joel for you business and bringing your problem to my attention. We will contact you by phone tomorrow morning to take care of your problem.
Bart
Verified Customer
Chevrolet Suburban
Verified Customer
Timely
They were very timely and got back to me about my vehicle quickly.
Recommended
Verified Customer
Milton, WI
Hyundai Santa Fe
Verified Customer
Great service !
Staff is knowlegabe. Check in and checkout is efficient. Repairs are as promised. And they check the vehicle for any potential problems.
Recommended
Verified Customer
Janesville, WI
Nissan Sentra
Verified Customer
in and out in timely fashion.
repaired truck in one day. after original part failed they aquired replacement and installed quickly. aquired parts to repair heater controls and installed in just 2 days.
Recommended
BW
Bonnie W.
Janesville, WI
Toyota Highlander
Verified Customer
Concern, Courtesy, Integrity
Bart’s Auto Repair came highly recommended from trusted friends. Towing was timely, an assessment of the problem and costs followed with options to tow my vehicle to another place of my choice. At the end of the repair I received a review of the work that had been done as well as the results of the overall inspection.
Recommended
JC
Jay C.
Whitewater, WI
Hyundai Tucson
Verified Customer
Good work
Good work, fair price
Recommended
LF
Laura F.
Whitewater, WI
Jeep Wrangler
Verified Customer
Always great service
Everyone at Bart's always does a great job!
Recommended
CA
Chris A.
Edgerton, WI
Honda Element
Verified Customer
Thank You
Besides fixing our vehicle, thank you for listening to our complaint and taking care of us.
Recommended
Lisa D. from Bart's Auto Repair LLC responded on 04/24/2020
We are not perfect, but we try. We appreciate you business. Thanks You-Barts Auto
JR
Jermey R.
Janesville, WI
Chevrolet Suburban
Verified Customer
Friendly staff and technicians
Thanks Jeff and Lisa for getting my vehicle fixed quickly and back on the road. Great service and quality of work
Recommended
TF
Tim F.
Milton, WI
Chevrolet Equinox
Verified Customer
Fast quality workmanship
Great timley quality work. The one area for improvement is I would like to have been told of my muffler issue when l called so I could have possibly got that taken care of at this same visit
Recommended
KS
Kyrie S.
Milton, WI
Chevrolet Aveo
Verified Customer
Kyrie said that they provided good service. It was difficult to get an appointment. They are very busy and are not open on the weekends.
Recommended
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