Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1232 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.6666643/5Overall Rating 4.6666643/5Overall Rating 4.6666643/5Overall Rating 4.6666643/5rating 4.6666643
Original
Overall Rating 2.03333/5Overall Rating 2.03333/5rating 2.03333rating 2.03333rating 2.03333
93% Would Recommend
85% Business Response
Latest Review about 12 hours ago

Reviews


CC
Cristobal C.
Haltom City, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Ecstatic!!
Thank Donny and Fiaz!! I love my car!! Thank you both for the quick and friendly help I received upon arrival.

AM
Augustine M.
Lufkin, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Honest good people
They were fair and honest people

SF
Stacy F.
Highlands, TX
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
2018 hyundai
Very friendly and love bringing my car here for any service. I enjoy beinging my car and very fast in and out

LS
Linda S.
Liberty, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Always great service
Every time I come for service, the experience is always pleasant working with Chris and Lee.

AL
Angela L.
Houston, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/30/2019 Category: Service
Confirm price and service
They’ll incentivize a 5 star rating with free oil changes and you’ll still pay for it. They always bring you a dirty air filter so write your initials on your abs check it. If you have a sunroof BE SURE to ask them to check it as this is NOT included in their review of the vehicle nor is it mentioned in any level of service (25k, 50k, etc mile recommended service).
Tim S., Fixed Ops Director from Baytown Hyundai responded on 05/03/2019

Tim Shipe
Fixed Ops Director
832-446-4021

Verified Customer
Baytown, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2019 Category: Service
Good service
Good service

SW
Steve W.
Port Neches, TX
2016 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Great service
Good service, very professional

AT
Andrew T.
Crosby, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Great service
Fast work, kept me informed and explained the repair when I picked up my car.

MB
Mitchell B.
Baytown, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Customer Service and quality of work
Service was excellent and staff was nice.

GS
Gregory S.
Baytown, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Service Specialists
Both the service specialists are great at this store. I usually deal with Chris and he goes out of his way to be sure my vehicle is taken care of.

CS
Caitlin S.
Highlands, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Great!
Lee and Chris are always so helpful, and make sure I always leave satisfied!

KG
Karen G.
Baytown, TX
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
Detailed Explanation of Needs
I appreciate the clear and detailed explanation of needs for servicing my vehicle. And not encouraging me to add service that I do not need. This keeps me coming back.

SF
Shirley F.
La Porte, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019 Category: Service
People there at disk are very very nicr
Clean place very extra nice and they explain if u don’t understand and u don’t feel stupied🦋😇❤️

SL
Samantha L.
Baytown, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great Service
Quick, professional and awesome service. I love the new updates via text messages.

RB
Raaveesh B.
Baytown, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Great service!!!
Excellent professional services!! Very satisfied with their customer service. Awesome quality of the job performance on my car.

SA
Shauna A.
Pasadena, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
The staff
Best service in town!!!

IB
Irma B.
Baytown, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
oil change
i was very amaze with all the new tech progress that has been made. so easy to get check outed. its so easy to answer. I have seen all the good changes that the dealership in Baytown, Texas has made for the best.

Verified Customer
Dayton, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Always accommodating
Scheduling service is easy

Verified Customer
Houston, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
Fast!
Service was great!

CH
Courtney H.
Houston, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Great service.
Was in and out in less than an hour. Had multiple things done on my car in this one visit and was kept up to speed on everything going on with my vehicle.