Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1338 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.7222264/5Overall Rating 4.7222264/5Overall Rating 4.7222264/5Overall Rating 4.7222264/5rating 4.7222264
Original
Overall Rating 2.05556/5Overall Rating 2.05556/5rating 2.05556rating 2.05556rating 2.05556
93% Would Recommend
80% Business Response
Latest Review about 19 hours ago

Reviews


AW
ANDRE' W.
Baytown, TX
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2015 Category: Service
Exquisite Service and Sales
DeWayne, Willis and Mrs. Bonnie are 2nd to none. Professionalism, friendliness and attention to detail leaves nothing to be desired but 2 new 2018 Azeras to replace my 2014's.
Richard H., Service Director from Baytown Hyundai responded on 07/20/2015

thank you

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


JG
JUAN G.
Channelview, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Satisfaction & Convenience
Baytown Hyundai is not only convenient for me but I like the service I receive everytime I need service to my car.
Richard H., Service Director from Baytown Hyundai responded on 07/16/2015

thank you for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


CS
CINDY S.
Dayton, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015 Category: Service
Great Service
Once again I had great service.
Richard H., Service Director from Baytown Hyundai responded on 07/09/2015

thanks

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


SH
SOUTH H.
Houston, TX
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
I had excellant service and out in a very short time
We have two hyundai and we have had nothing but good service. We appreciate you friendly and fast service
Richard H., Service Director from Baytown Hyundai responded on 06/12/2015

thanks for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


Verified Customer
Houston, TX
2013 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015 Category: Service
Excellent Service
I never have a long wait time. Any questions that I may have is always answered promptly. Bonnie the service clerk is always welcoming and friendly.
Richard H., Service Director from Baytown Hyundai responded on 06/08/2015

thanks

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


JG
JUAN G.
Channelview, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Juan J Gonzalez
The dealership has always made itself easily available to me whenever I have brought my car in for service, even if it's at the last minute. For that I am very thankful. I am an outside sales rep and try to make time whenever I can and Baytown Hyundai has always made themselves available to me. Thank you.
Richard H., Service Director from Baytown Hyundai responded on 05/28/2015

thank you for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


DA
DOSHA A.
Crosby, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2015 Category: Service
The fast service
If you want royal treatment Baytown Hyubdai is the place.
Richard H., Service Director from Baytown Hyundai responded on 05/26/2015

thank you very much for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


DC
Delecia C.
Houston, TX
2005 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2015 Category: Service
Love the Dealership
Always a pleasure and the service is great
Richard H., Service Director from Baytown Hyundai responded on 05/18/2015

thank you very much

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


SK
SUSAN K.
Pasadena, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015 Category: Service
Pleasurable
I brought in my car for its oil change. They were nice and delivered it timely.
Richard H., Service Director from Baytown Hyundai responded on 05/14/2015

thank you for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


EP
ERIC P.
Baytown, TX
2010 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015 Category: Service
honesty and quick service
Very helpful and awesome people to deal with. Honesty is number one
Richard H., Service Director from Baytown Hyundai responded on 05/14/2015

thank you very much

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


Verified Customer
Baytown, TX
2011 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2015 Category: Service
The People
The gal in charge is STUPENDOUS! Explains everything and doesn't make me feel like an idiot woman.
Richard H., Service Director from Baytown Hyundai responded on 05/08/2015

thank you for the great survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


TR
THERESA R.
Deer Park, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2015 Category: Service
STAFF VERY GOOD
i ENJOY GOING TO GET MY VEHICLE SERVICED IN BAYTOWN
Richard H., Service Director from Baytown Hyundai responded on 05/05/2015

thank you very much

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


JL
JEFF L.
Port Arthur, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
The service associates were extremely helpful and friendly.
I have dealt with various service organizations before, but John and Bonnie are the best.
Richard H., Service Director from Baytown Hyundai responded on 05/04/2015

thank you

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


NS
NICHOLAS S.
Houston, TX
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2015 Category: Service
Exceptional Service
Baytown Hyundai continues to provide fast appointments at a fair price. My last visit included a complimentary car wash which far exceeded my expectations for a service appointment. Service is always great and the waiting room is comfortable.
Richard H., Service Director from Baytown Hyundai responded on 04/03/2015

thank you very much

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


SS
shirley & Charles S.
Houston, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2015
helpful sales
I would like to thank Kim at Baytown Hyundai
for setting up my Blue Link. brcause the dealer I bought it from never did. made many trips to dealer still not right. I wished I had bought my car from them. Thank you so much Kim.
Richard H., Service Director from Baytown Hyundai responded on 04/02/2015

thanks for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


MS
Melanie S.
Dayton, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2015 Category: Service
Great experince
Called Jeanetta Havie and explained what I wanted. Went in a few hours later and test drove one of the two cars she had waiting. I had my car within under two hours. That was the easiest transaction ever. I highly recommend her
Richard H., Service Director from Baytown Hyundai responded on 03/31/2015

thank you for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


PS
PALMA S.
Houston, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2015 Category: Service
Everyone is so friendly.
My service was on time & I didn't have to wait long.
Richard H., Service Director from Baytown Hyundai responded on 03/26/2015

thanks for the great survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


Verified Customer
Houston, TX
2012 HYUNDAI GENESIS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2015 Category: Service
the service advisor Nick does a great job....
they always do what they say they're going to do, great service
Richard H., Service Director from Baytown Hyundai responded on 03/16/2015

thanks

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


DH
DONALD H.
Baytown, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015 Category: Service
Customer Service
The customer service is awesome at Baytown
Richard H., Service Director from Baytown Hyundai responded on 03/03/2015

thanks

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


DV
DIANE V.
La Porte, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015 Category: Service
Excellent Service
Friendly, efficient, helpful...
Richard H., Service Director from Baytown Hyundai responded on 03/03/2015

thanks

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com