Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3768 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5rating 4.6213613
Original
Overall Rating 2.2156863/5Overall Rating 2.2156863/5rating 2.2156863rating 2.2156863rating 2.2156863
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TB
Thomas B.
Harvest, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Great Service
I went in to have a small dent removed, I was in and out within a couple of hours. I always have receive the best service each and every time I go.
CARY F., Service Manager from Bentley Hyundai responded on 08/08/2019

Hi Thomas,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


DC
Debi C.
Fayetteville, TN
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Satisfied customer
Always happy with the friendly and professional service
CARY F., Service Manager from Bentley Hyundai responded on 08/08/2019

Hi Debi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Owens Cross Roads, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Great customer service! Knowledgeable Staff.
I have purchased three cars from Bentley Hyundai. Danny is a great sales rep who isn't pushy at all. He takes his time & listens to you. The service staff is terrific. Lori and Stephanie always take care of my needs. Hyundai is a very safe & reliable vehicle that has many of the bells and whistles that other manufacturers only offer on their most expensive vehicles.
CARY F., Service Manager from Bentley Hyundai responded on 08/06/2019

Hi,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


Verified Customer
Huntsville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2019 Category: Service
Great service
Great service
CARY F., Service Manager from Bentley Hyundai responded on 08/06/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary

 


SL
Sara L.
Huntsville, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Good atmosphere
Nathan Sockwell was the agent helping me at the time of my visit and he was was very professional and kind to work with.
Sara Little
CARY F., Service Manager from Bentley Hyundai responded on 08/05/2019

Hi Sara,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


CS
C S.
Madison, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2019 Category: Service
Tired of answering surveys and questionnaires - why don't you pay me to waste my time on this?
I don't want to write reviews every time I get service. Why don't you STOP these silly surveys?
CARY F., Service Manager from Bentley Hyundai responded on 08/05/2019

Hi CG,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


RW
Ronald W.
Madison, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Service Department
Great job in getting what I needed, always friendly
CARY F., Service Manager from Bentley Hyundai responded on 08/04/2019

Hi Ronald,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary
 


WC
William C.
Warrior, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Efficiency of staff; clean, bright facilities, amenities in waiting area
Great as usual.
CARY F., Service Manager from Bentley Hyundai responded on 08/04/2019

Hi William,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


TG
Terrence G.
Madison, AL
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Excellent Service
Excellent Service!
CARY F., Service Manager from Bentley Hyundai responded on 08/03/2019

Hi Terrence,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary


KH
Kadarius H.
Linden, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great staff
Everyone is willing to work with anyone as much as possible to meet the needs of the customer..
CARY F., Service Manager from Bentley Hyundai responded on 08/03/2019

Hi Kadarius,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary
 


JH
Joe H.
Madison, AL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Alway good
Never a problem
CARY F., Service Manager from Bentley Hyundai responded on 08/03/2019

Hi Joe,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary
 


RW
Robert W.
Huntsville, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great service as always
Great service
CARY F., Service Manager from Bentley Hyundai responded on 08/03/2019

Hi Robert,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary
 


CM
Chanarda M.
Huntsville, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Customer Service
I enjoy bringing my car to this dealership.
CARY F., Service Manager from Bentley Hyundai responded on 08/03/2019

Hi Chanarda,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


SK
Sophie K.
Toney, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Amazing service
Quick and fast
CARY F., Service Manager from Bentley Hyundai responded on 08/03/2019

Hi Spohie,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary


AB
Averell B.
Athens, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
They have allways gone over my car and check everything, also my wife's 2018 G-80
Chris Erickson always knows my name and knows both of our Genesis, I usually talk to my sales rep Jasper Blow, both make me feel at home, everyone at the dealership are friendly, the restrooms are clean, there is always coffee, pop corn and the vending machine always has something I like especially breakfast items as I usually go there in the mornings'
CARY F., Service Manager from Bentley Hyundai responded on 08/02/2019

Hi Averell,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


Verified Customer
Huntsville, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great service
Easy to schedule appt
CARY F., Service Manager from Bentley Hyundai responded on 08/02/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


HM
Haron M.
Huntsville, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Wonderful personnel and great service
I highly recommend this establishment mainly because they are friendly, caring, and most of all about their business the way you would want an company to be, great job Bentley Hyundai.
CARY F., Service Manager from Bentley Hyundai responded on 08/02/2019

Hi Haron,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


CN
Charles N.
Huntsville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Oil change
I made an appointment and they were ready for me when I arrived. They were very professional.
CARY F., Service Manager from Bentley Hyundai responded on 08/02/2019

Hi Charles,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


PS
Pamela S.
Huntsville, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Professional and friendly
My wife brought her car in to check for a fluid leak, which was addressed quickly. We also were informed about a recall we were previously unaware of and the service department addressed that for us as well.
CARY F., Service Manager from Bentley Hyundai responded on 08/02/2019

Hi Pamela,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


MB
Mark B.
Huntsville, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Service
Overall good experience.
CARY F., Service Manager from Bentley Hyundai responded on 08/02/2019

Hi Mark,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary