Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3762 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5rating 4.6213613
Original
Overall Rating 2.2156863/5Overall Rating 2.2156863/5rating 2.2156863rating 2.2156863rating 2.2156863
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


RS
Renee S.
Huntsville, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Excellent Service
Great Teamwork!
CARY F., Service Manager from Bentley Hyundai responded on 07/26/2019

Hi Renee,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


Verified Customer
Winchester, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Customer care
Always on top of their game very helpful.
CARY F., Service Manager from Bentley Hyundai responded on 07/26/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


Verified Customer
Elkmont, AL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Pleased
Good team, who got the job done without hassle.
CARY F., Service Manager from Bentley Hyundai responded on 07/25/2019

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


MC
Morranda C.
Huntsville, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Chapman
Nice and polite. Good customer service.
CARY F., Service Manager from Bentley Hyundai responded on 07/24/2019

Hi Morranda,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Madison, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Oil Change
Service was great!
CARY F., Service Manager from Bentley Hyundai responded on 07/24/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


LC
Linda C.
Madison, AL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Friendly, quick service
I know I can trust my service rep because they take the time to explain what needs to be done and how long it will take.
CARY F., Service Manager from Bentley Hyundai responded on 07/23/2019

Hi Linda,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


DM
Dianna M.
Harvest, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great job! Great people!
I was in and out in less than and hour, even on a Saturday morning.
CARY F., Service Manager from Bentley Hyundai responded on 07/23/2019

Hi Dianna,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


MT
Milton T.
Huntsville, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great service always at Bentley’s
Always can count on #1 service when you take your car there for service, fast and professional.
CARY F., Service Manager from Bentley Hyundai responded on 07/23/2019

Hi Milton,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


CT
Charles T.
Madison, AL
2014 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
CLT
Chris was friendly, professional, and knowledgeable. Ensured our work was done in a timely manner. Parts and service departments were excellent.
CARY F., Service Manager from Bentley Hyundai responded on 07/23/2019

Hi Charles,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


GS
Ginger S.
Athens, AL
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Great people, great service
Great people, great service
CARY F., Service Manager from Bentley Hyundai responded on 07/22/2019

Hi Ginger,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Madison, AL
2015 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2019 Category: Service
Great Service
Car went in for an oil change but they noticed that the control arms were bad. It took a while for the parts to come in but the service advisor kept me informed of the status weekly. They provided a loaner vehicle also.
CARY F., Service Manager from Bentley Hyundai responded on 07/22/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


Verified Customer
Huntsville, AL
2012 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2019 Category: Service
Good service!!
Friendly, helpful and considerate.
Lori is an excellent employee.
CARY F., Service Manager from Bentley Hyundai responded on 07/22/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


JM
Jim M.
Meridianville, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Great service
Fast and easy service with shuttle service to work and back for pickup. Wanted to buy a 2020 Palisade from them but they didn’t yet have the color and trim I wanted.
CARY F., Service Manager from Bentley Hyundai responded on 07/22/2019

Hi Jim,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


PK
Pamela K.
Huntsville, AL
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019 Category: Service
Excellent service
I just needed new key fobs programmed. They did it for a reasonable price and also did a recall service thet was needed.
CARY F., Service Manager from Bentley Hyundai responded on 07/22/2019

Hi Pamela,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


Verified Customer
New Market, AL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Customer service is excellent
Professional and courteous
CARY F., Service Manager from Bentley Hyundai responded on 07/21/2019

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


Verified Customer
Madison, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Service
Quick service
CARY F., Service Manager from Bentley Hyundai responded on 07/19/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary

 


Verified Customer
Cookeville, TN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
First Time at this service department
A couple of small glitches, but overall a good experience.
CARY F., Service Manager from Bentley Hyundai responded on 07/17/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


Verified Customer
Scottsboro, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
"Good Service"
The service department always tries to get you in and out in a timely matter. prices so far have been decent.
CARY F., Service Manager from Bentley Hyundai responded on 07/17/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


PP
Patrick P.
Huntsville, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
fast easy service
service staff was friendly and helpful. will be back for next scheduled service join my vehicle.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Patrick,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


WW
William W.
Fayetteville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service On Our Hyundai
Great And Speedy Service
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi William,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary