Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3756 Reviews

ReScore Reviews™ (102)

ReScore
Overall Rating 4.6274521/5Overall Rating 4.6274521/5Overall Rating 4.6274521/5Overall Rating 4.6274521/5rating 4.6274521
Original
Overall Rating 2.2156863/5Overall Rating 2.2156863/5rating 2.2156863rating 2.2156863rating 2.2156863
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TB
Thomas B.
Harvest, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Great Service
Went for my 33500 oil change and tire rotation and like always they got me in and out in no time.
CARY F., Service Manager from Bentley Hyundai responded on 07/08/2019

Hi Thomas,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


MM
Michael M.
Owens Cross Roads, AL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Customer friendly service
Nathan, provided an excellent interface to Hyundai service department and was very responsive to my questions and automotive service needs. I give Nathan high marks
CARY F., Service Manager from Bentley Hyundai responded on 07/08/2019

Hi Michael,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


SN
Stephen N.
Madison, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Efficient and polite
Always a pleasant experience.
CARY F., Service Manager from Bentley Hyundai responded on 07/06/2019

Hi Stephen,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary
 


AA
Alfonso A.
Huntsville, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Friendly and efficient
Great service
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi Alfonso,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


MW
Michael W.
Harvest, AL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Service reps
Mrs. Lori is awesome, she kept me updated with the entire process of the service, great job..
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi Michael,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Tullahoma, TN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Quick service
Great service...possible a wash???
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 PS Because we hand wash vehicles we can not possibly wash every vehicle that comes to our service department. With that said. If you would like a wash and have the time, we would be happy to wash car your vehicle for you. Just ask your advisor.   Thanks again for visiting our service dealership.


JN
Jinva N.
Huntsville, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Great experience from Nathan Sockwell
He calls me and explained what needs to be done and cost. Great job by Nathan and appreciate it. Thanks to Bentley !

Jinva
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi Jinva,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


Verified Customer
Gurley, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Scheduled Service
Excellent service and quick
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


JW
Joetta W.
Huntsville, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Effcient and courtesy customer service
Will return and tell others of the great service.
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi Joetta,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


LW
Leon W.
Petersburg, TN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Friendly and helpful
Awesome place
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi Leon,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Madison, AL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
.
.
CARY F., Service Manager from Bentley Hyundai responded on 07/05/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary

 


CG
Christy G.
Arab, AL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great service!
I bought my Kona from Bentley Hyundai last June. I have had it serviced three times so far and have been extremely pleased.
CARY F., Service Manager from Bentley Hyundai responded on 07/03/2019

Hi Christy,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


BB
Barry B.
Owens Cross Roads, AL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great service
Friendly, efficient personal.
CARY F., Service Manager from Bentley Hyundai responded on 07/03/2019

Hi Barry,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


LM
Luis M.
Scottsboro, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great experience from Stephanie & team
Stephanie got me in on short notice and got me in and out with what was needed. . Great job!
CARY F., Service Manager from Bentley Hyundai responded on 07/02/2019

Hi Luis,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


Verified Customer
Ardmore, AL
2015 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great Service
Everyone in the service department is very friendly and knowledgeable.
CARY F., Service Manager from Bentley Hyundai responded on 07/02/2019

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


PR
Paul R.
Decatur, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2019 Category: Service
Oil change and tire Rotation
Not
CARY F., Service Manager from Bentley Hyundai responded on 07/02/2019

Hi Paul,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary

 

 


DT
David T.
Huntsville, AL
2019 Hyundai Veloster N
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
best dealership i knnow of
I have been a Hyundai fan since 2012 , with the purchase of my 2012 accent then i got my 2013 Elantra gt from Bentley Hyundai and have been going there every since. with my 2015 Veloster RSPEC and then bought my 2019 Veloster N again from Bentley . They have been ny service dept and dealership for a long time and i would not go anywhere else .I am sold on Hyundai brand and on Bentley"s sales and service
CARY F., Service Manager from Bentley Hyundai responded on 07/01/2019

Hi David,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


AP
Alex P.
Gurley, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Engine Replacement
Great service and communication. There was a minor issue when the car was returned, but Bentley fixed it immediately.
CARY F., Service Manager from Bentley Hyundai responded on 07/01/2019

Hi Alex,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


DT
David T.
Owens Cross Roads, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Recent Service
Thanks to Nathan and team for the great service.
CARY F., Service Manager from Bentley Hyundai responded on 07/01/2019

Hi David,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


WJ
Wilder J.
Huntsville, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Great service
Working with advisor Stephanie on my up and down schedule is amazing. Thank you!
CARY F., Service Manager from Bentley Hyundai responded on 06/29/2019

Hi Wilder,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary