Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,298 Reviews)

ReScore Reviews™ (155)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Hartselle, AL
2013 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020 Category: Service
Bentley Hyundai Service Department is Amazing!
This Service Department is why my next car will be a Hyundai. I could not ask for a friendlier, more qualified group of people to take care of my car.
CARY F., Service Manager from Bentley Hyundai responded on 09/29/2020

Hi,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.
 
Thanks Again,
 
Cary


ER
Edward R.
Athens, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020 Category: Service
Prompt service
Good personnel
CARY F., Service Manager from Bentley Hyundai responded on 09/28/2020

Hi Edward, 

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary

 


GS
Ginger S.
Athens, AL
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
Great
Great product, great staff, great warranty.
I love the notifications when service is due.
CARY F., Service Manager from Bentley Hyundai responded on 09/25/2020

Hi Ginger, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Huntsville, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
30,000 mile service
For 30,000 service, it takes a couple hours. Rather than just sit, I ventured to the Waffle House a half mile away. Or I started to until Bentley Hyundai offered their driver to drive me there. And after almost an hour, come get me and drive me back. My car was ready in about 2 hours and 15 minutes. When I paid, I found about 5% in unexpected coupon discounts. And when I finally got my car, it had been washed. A most pleasant way to start the day.
CARY F., Service Manager from Bentley Hyundai responded on 09/24/2020

Hi, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


LM
Latressa M.
Huntsville, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
Faithful Hyundai owner!
I always expect nothing but friendliness and satisfaction when I am there. Lori Wagenstein is exceptional! She always gives me top notch care.
CARY F., Service Manager from Bentley Hyundai responded on 09/24/2020

Hi Latressa, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


AW
Angela W.
Harvest, AL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Great Service
Came in late on a Wednesday afternoon after having my car jumped did not have appointment service department change my battery checked everything and got me my car back in a very very very good time thank you very much to Stephanie
CARY F., Service Manager from Bentley Hyundai responded on 09/21/2020

Hi Angela, 

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


SD
Stephen D.
Huntsville, AL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Three Cars all Great
This is my third Hyundai vehicle and my second from Bentley Hyundai on University Drive in Huntsville, Alabama.
I have always been treated great by everyone there and would recommend Bentley Hyundai to anyone.
CARY F., Service Manager from Bentley Hyundai responded on 09/21/2020

Hi Stephen, 

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


MT
Margy T.
Huntsville, AL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Great service
Very satisfied with the service.
CARY F., Service Manager from Bentley Hyundai responded on 09/21/2020

Hi Margy, 

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary

 


CM
Charles M.
Huntsville, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Great Quality and Service
We have bought 5 cars from Bentley Hyundai. We have been very pleased with our experience buying cars there and getting them serviced there.
CARY F., Service Manager from Bentley Hyundai responded on 09/18/2020

Hi Charles, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


DC
Dennis C.
Decatur, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
great team
Always prompt
CARY F., Service Manager from Bentley Hyundai responded on 09/18/2020

Hi Dennis, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


Verified Customer
Madison, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Efficient as always
I like waiting on my car and I am always pleased with the service and the short wait time. Appointments are taken care of on time.
CARY F., Service Manager from Bentley Hyundai responded on 09/18/2020

Hi, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


JV
John V.
Huntsville, AL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Excellent timely service
Service started right after my arrival and minimized waiting time.
CARY F., Service Manager from Bentley Hyundai responded on 09/18/2020

H John, 

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


JP
James P.
Huntsville, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020 Category: Service
Customer Service
Exceptional Service
CARY F., Service Manager from Bentley Hyundai responded on 09/16/2020

Hi James, 

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


Verified Customer
Madison, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2020 Category: Service
It is in Huntsville
Sorry
CARY F., Service Manager from Bentley Hyundai responded on 09/16/2020

Hi Carey,

We apologize that we didn’t meet or exceed your expectations.  Thank you for taking your time to let us know. Hopefully you will give us another opportunity to earn your business.

Cary

 


RS
Richard S.
Hazel Green, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020 Category: Service
Always a pleasure
Lori is wonderful
CARY F., Service Manager from Bentley Hyundai responded on 09/12/2020

Hi Richard,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary