Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(4,278 Reviews)

ReScore Reviews™ (149)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


TF
Tanya F.
Owens Cross Roads, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020 Category: Service
Great job as always
Stephanie in service is always so pleasant and easy to work with!
CARY F., Service Manager from Bentley Hyundai responded on 07/27/2020

Hi Tanya,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


SD
Sherri D.
Huntsville, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020 Category: Service
Always good
The times I have taken my 2013 Sonata in for service, I get excellent service from the time I pull in until I pull out.
CARY F., Service Manager from Bentley Hyundai responded on 07/27/2020

Hi Sherri,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


Verified Customer
Owens Cross Roads, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020 Category: Service
Excellent
Excellent service.
CARY F., Service Manager from Bentley Hyundai responded on 07/26/2020

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


SL
Susan L.
Decatur, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020 Category: Service
Very professional
They meet you at the door. Take care of you and make your visit easy.
CARY F., Service Manager from Bentley Hyundai responded on 07/26/2020

Hi Susan,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary
 


PE
Paula E.
Brownsboro, AL
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020 Category: Service
Speedy service
Great service
CARY F., Service Manager from Bentley Hyundai responded on 07/24/2020

Hi Paula,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


ZF
Zandra F.
Madison, AL
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020 Category: Service
Excellent Customer Service
They never disappointed. They know how to take care of their customers. Every single time I have my vehicle serviced, they are on point.
CASEY J B. from Bentley Hyundai responded on 07/24/2020

Hi Zandra,

Thank you for taking the time to give us this 5 Star review. Thanks for the kind remarks as well. We value your time and appreciate your business. We’ll see you for your next service.
 
Thanks Again,
 
Cary


YP
Yogesh P.
Madison, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020 Category: Service
thx
thank you
CASEY J B. from Bentley Hyundai responded on 07/24/2020

Hi Yogesh,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.
 
Thanks Again,
 
Cary


AB
Averell B.
Athens, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020 Category: Service
They have allways gone over my car and check everything, also my wife's 2018 G-80
Lori Wangenstein is always pleasant, remembers my name, and always gets our cars taken care of, keeps me informed and always knows I want a free car wash. Jasper my sales rep. always is please, always feel at home at your bossiness.
CARY F., Service Manager from Bentley Hyundai responded on 07/23/2020

Hi Averell,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.
 
Thanks Again,
 
Cary


JG
Janine G.
Huntsville, AL
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020 Category: Service
Great service
The quality of the service is excellent. Work on repairs or routine maintenance is completed in a timely manner. Very nice waiting area.
CASEY J B. from Bentley Hyundai responded on 07/23/2020

Hello Janine,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Cary Floyd
Service Manager


Verified Customer
Huntsville, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020 Category: Service
Maintenance
The service received at Bently Hyundai had always been professional and on schedule/time
No long waits :-)
CARY F., Service Manager from Bentley Hyundai responded on 07/23/2020

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


PD
Paula D.
Toney, AL
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020 Category: Service
Love my Hyundai Service Dept
My Hyundai Service Department in Huntsville Alabama is terrific!! The people are friendly and helpful. The service is fast and efficient. Stephanie Bingham is my go to person for service and she is the best!
CASEY J B. from Bentley Hyundai responded on 07/21/2020

Hello Paula,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Cary Floyd
Service Manager


Verified Customer
Madison, AL
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020 Category: Service
Regular service and repair - both excellent and trustworthy!
They have earned my trust to be fair and honest, along with excellent personnel.
CARY F., Service Manager from Bentley Hyundai responded on 07/20/2020

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


LF
Lon F.
Huntsville, AL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020 Category: Service
Great Support for Vehicle.
I am very pleased with the service at Bentley. From the time I arrived till I headed home with my vehicle, each staff member made me feel welcomed and confident during this visit. Lori who has always been helpful arranged for my day and time for service. Stephanie was courteous and explained what was recommended for my vehicle this service time. Add to that were the rides to and from my home while my vehicle was at the dealership. Everything was done in a timely manner. Excellent!!!
CARY F., Service Manager from Bentley Hyundai responded on 07/20/2020

Hi Lon,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary

 


AY
Anita Y.
Madison, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020 Category: Service
Great service
Always great and timely service.
CARY F., Service Manager from Bentley Hyundai responded on 07/27/2020

Hi Anita,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary

 


CC
Chartease C.
Harvest, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020 Category: Service
Doug took GREAT care of my issues!
ABSOLUTELY NO COMPLAINTS EVER!
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2020

Hi Chartease,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary