Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3932 Reviews

ReScore Reviews™ (113)

ReScore
Overall Rating 4.5752247/5Overall Rating 4.5752247/5Overall Rating 4.5752247/5Overall Rating 4.5752247/5rating 4.5752247
Original
Overall Rating 2.2123852/5Overall Rating 2.2123852/5rating 2.2123852rating 2.2123852rating 2.2123852
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


SC
Shannon C.
Huntsville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Great service!
Always have a great experience with Bentley Hyundai! They are timely with the car service, clear, concise, and always have my vehicle in wonderful shape after the appointment. I am very happy with the service provided!
CARY F., Service Manager from Bentley Hyundai responded on 09/09/2019

Hi Shannon,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary

 


DT
David T.
Owens Cross Roads, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019 Category: Service
Recent Service
Nathan and team do a fantastic job. Thanks for the quick and efficient service.
CARY F., Service Manager from Bentley Hyundai responded on 09/09/2019

Hi David,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


Verified Customer
Huntsville, AL
2019 Hyundai Veloster N
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2019 Category: Service
Lack Luster service
They need better communication and more employees to relieve the pressure of volume.
CARY F., Service Manager from Bentley Hyundai responded on 09/08/2019

Hi Megan,

We apologize that we didn’t meet or exceed your expectations.  Thank you for taking your time to let us know. Hopefully you will give us another opportunity to earn your business.

Cary


PJ
Paul J.
Scottsboro, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Good Service
I really like the service I get at Bentley's, plus the complimentary car wash is nice.
CARY F., Service Manager from Bentley Hyundai responded on 09/08/2019

Hi Paul,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,
 “We Make It Happen”.
 
Thanks Again,
 
Cary
 


CM
Connie M.
Arab, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Fast and friendly.
They are always friendly and fit me in if possible,when I forget to make an appointment, Fast , friendly and efficient.
CARY F., Service Manager from Bentley Hyundai responded on 09/08/2019

Hi Connie,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.
 
Thanks Again,
 
Cary


KB
Kevin B.
Huntsville, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Good Service
They did an amazing job with my car!!!!
CARY F., Service Manager from Bentley Hyundai responded on 09/06/2019

Hi Kevin,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


CC
Chartease C.
Harvest, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Hyundai is exceptional!
Nathan and Chris are ALWAYS nice to me!
CARY F., Service Manager from Bentley Hyundai responded on 09/06/2019

Hi Chartease,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


KD
Krystal D.
Athens, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Service
Stephanie is the best!! I always trust her to let me know any issues with my car and refer anyone that needs to come to Hyundai service to work with Stephanie.
CARY F., Service Manager from Bentley Hyundai responded on 09/06/2019

Hi Krystal,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary

 


TP
Thomas P.
Madison, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Good job
Recalls and oil change where done in a timely manner.
CARY F., Service Manager from Bentley Hyundai responded on 09/06/2019

Hi Thomas,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


SS
Steve S.
Athens, AL
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Service
I want to commend the service team for their professionalism and providing excellent service during my recent visit to have my vehicle serviced.

Thank you!
CARY F., Service Manager from Bentley Hyundai responded on 09/04/2019

Hi Steve,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


KR
Kevin R.
Huntsville, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Great and thorough detail fix
Great fix and the gentleman who took care of my paper work went into great detail of what was wrong with the car. (Not just oil leak) but actually told me where it was leaking how & why. And then he explained how he could fix it, with an estimated time, and price of fix. Which I was very pleased with, definitely a 10/10 on service
CARY F., Service Manager from Bentley Hyundai responded on 09/04/2019

Hi Kevin,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


JB
Julie B.
Owens Cross Roads, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019
Exceptional follow-up service
I received exceptional follow up on a unique problem with my radio that I was having.
CARY F., Service Manager from Bentley Hyundai responded on 09/04/2019

Hi Julie,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


JB
Julie B.
Owens Cross Roads, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Exceptional follow up service
I received unexpected follow-up on a unique problem I was having with my radio.
CARY F., Service Manager from Bentley Hyundai responded on 09/04/2019

Hi Julie,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


NB
Nicholas B.
Athens, AL
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Good as usual
That took care of the issue even though I didn’t have an appointment. Plus it was the Friday before Labor Day.
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi Nicholas,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


MB
Martha B.
Huntsville, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
friendly, prompt
friendly staff. very prompt this time.
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi Martha,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


BW
Belynda W.
Harvest, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Service appointment
great fast service.
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi Belynda,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


JM
James M.
Huntsville, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Great Service
As always excellent service. Very professional and courteous.
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi James,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


CS
Carl S.
Madison, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Service
Great overall Service
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi Carl,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


Verified Customer
Owens Cross Roads, AL
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Warranty repairs
Diagnosed my funny noise right away & discovered it was under warranty. Repaired quickly, no more noise! Car was also cleaned when I picked it up.
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


JH
Jean H.
Owens Cross Roads, AL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Always a pleasant experience.
Always a pleasant experience
CARY F., Service Manager from Bentley Hyundai responded on 09/03/2019

Hi Jean,

Thank you for allowing us the opportunity to earn your business. We appreciate your time and loyalty. Enjoy your Hyundai and we’ll see you for your next service.

Thanks Again,

Cary