ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
100% Business Response
Latest Review 3 days ago
Joan W. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No complaints "
No complaints
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:51 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/16/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Baltazar H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
It’s nice quick and didn’t seem over priced
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:19 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/16/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Sonia E. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 05:55 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/16/2017

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.

Rolando S. ReScore Review on 10/14/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai experience"
I had a bad experience at hyundai with one of their employees but after talking to one of their customer service representative about the experience they told me they would talk to that set employee and that they would take of it. Its nice to know that they actually listen to their customers. I would definitley recommend that place if your looking for a vehicle.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:08 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"The employee"
Would not go there for any service but unfortunately i have to because i got adiscount on my oil change
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:08 AM
65deb9527de30aba61e1b8d8a7f33a9c?s=28
Adrienne R. at Bert Ogden Hyundai responded on 10/13/2017

Hello Rolando,
I am sorry to hear about your experience. Customer service is our top priority. I have passed this information onto our Sales Manager and our Service Team is looking on how to best rememdy the situation. Feel free to contact us if you have any futher comments or concerns.

Bert Ogden Hyundai Team
956-412-3333

YVONNE M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great wait time!"
Everything done in a short timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 12:42 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/12/2017

Good afternoon and thank you for the great survey, on be half of the Bert Ogden family.

Hanna S. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive and timely service"
The scheduled service was done in a very timely manner and by very professional staff.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 03:58 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/06/2017

Good afternoon and thank you for the great survey.

Pedro G. on 10/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
Good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 08:40 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/06/2017

Good morning and thank you for the survey.

Verified Customer on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great experience!"
The staff was knowledgeable and friendly. My vehicle was seviced quickly and efficiently. I did have an extensive wait for my car to get serviced.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 08:44 PM
Guadalupe G. at Bert Ogden Hyundai responded on 10/04/2017

Good morning and thank you for the survey.

Miguel T. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great atmosphere! "
And awesome people that work there with great attitude!
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/28/2017 02:26 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/28/2017

Good afternoon and thank you for the great survey, on behalf of all the Bert Ogden family.

Jecoa C. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every one is very friendly and helpful "
Yes most definitely
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/28/2017 10:05 AM
Guadalupe G. at Bert Ogden Hyundai responded on 09/28/2017

Good afternoon and thank you for the survey, on behalf of all the Bert Ogden family.

Raquel B. on 09/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"poor work"
took in to replace leather seats and door latch recall. door panels and seat lever were not put in correctly. still waiting for call for mirror covers that they said they had to order
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/28/2017 07:07 AM
Guadalupe G. at Bert Ogden Hyundai responded on 09/28/2017

Good afternoon thank you for the survey, someone will contact you when parts arrive.

ROGELIO O. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Always a great experience getting my car serviced.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/26/2017 05:53 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/27/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

ENRIQUE R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelent Service "
Great customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 06:58 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/25/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Cynthia M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Clean waiting room, they have coffee, cookies & popcorn to enjoy while watching TV.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:42 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/19/2017

Good afternoon and thank you for the great survey.

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite and efficient "
Great job
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/18/2017 07:07 AM
Guadalupe G. at Bert Ogden Hyundai responded on 09/18/2017

Good morning and thank you for the great survey.

Anabel C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Used Car"
I was happy that I was able to purchase another car without trading my SUV! YAY!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 06:11 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/18/2017

Good morning and thank you for the great survey

Serina L. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome job"
Great job
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 02:19 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/13/2017

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.

Raul M. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Positive experience"
Greeted at the door, wait time wasn't bad, price was good
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/11/2017 10:32 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/12/2017

Good morning and thank you for the great survey.

Florinda T. on 09/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"There were no pop corns. Great Coffee !!!"
Good Service
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/08/2017 08:24 AM
Guadalupe G. at Bert Ogden Hyundai responded on 09/08/2017

Good morning and thank you for the survey.

Roberto E. on 09/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast turn around time. "
Good
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/03/2017 06:53 PM
Guadalupe G. at Bert Ogden Hyundai responded on 09/05/2017

Good morning and thank you for the survey.

Displaying Review 1 - 20 of 308 in total