Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

488 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 2 days ago

Reviews


RW
RANDALL W.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Good service.
I have always been happy with the service.

TC
TERESA C.
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Honest
I have take all 3 of my cars/suv here because they are honest, and fast. I went to another place to get tires and was told I needed $1200 worth of work done to my car. As always I asked what BLC would charge she told me to bring it in so they could look at it, I did and come to find out everything they said needed to be replaced didn't even need to be replaced. The few things BLC found that needed to be repaired (NOT replaced) were not even the things the other place told me. I will ALWAYS bring my cars/suv here for repairs. I even try hard to take it there for oil changes, but its hard since not open on the weekends, but I do not fault them for giving the guys and girls the weekend off. THANK YOU for ALWAYS being HONEST its so hard to find now a days!
Brandy R., Manager from BLC Automotive Repair responded on 03/08/2019

Thank you for the wonderful review. We are so happy that we are able to provide you with honest and reliable service. We fully understand that most people work the same hours that we do and do not fault you for having to handle certain maintenance on the weekends but we are grateful for the repairs you trust us with.

Brandy Reyes
Manager
904-779-5777

LJ
Lonnie J.
Jacksonville, FL
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Lonnie said that the place did a good job, it's the third time he's been in there, he likes the service and is pleased with the work.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 03/08/2019

we appreciate you returning back to us.

Brandy Reyes
Manager
904-779-5777

Verified Customer
Jacksonville, FL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
The people
Satisfaction guaranteed!
Brandy R., Manager from BLC Automotive Repair responded on 03/08/2019

whoo hooo!!!

Brandy Reyes
Manager
904-779-5777

MM
MICHAEL M.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019
Work completed as scheduled and reasonable
received good work with review of further needs and an idea of potential time frame and the priority of when repairs are needed.

MC
Megan C.
Jacksonville, FL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Megan said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 03/08/2019

Thank you!!

Brandy Reyes
Manager
904-779-5777

KF
KEVIN F.
Orange Park, FL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Top Notch Customer Service
I don't like to spend money if I don't have to but if you don't take care of the investment you made in your car, your car won't take care of you. I value customer service as much as I value people who know what they are doing under the hood of your car. I appreciate and applaud the folks at BLC.

DC
Dalton C.
Florida
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Dalton said it was great.
This review was collected via phone interview by Customer Research Inc.

JH
Jalen H.
Florida
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Jalen said that the place has nice staff and they treat him like family.
This review was collected via phone interview by Customer Research Inc.

CF
Courtney F.
Florida
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Courtney said that he felt like they know what they were talking about regarding his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jacksonville, FL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Great job!
Everything was FINE and LOVELY

RB
Rayshad B.
Florida
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Rayshad said the business was excellent, they were able to solve the problem the first try.
This review was collected via phone interview by Customer Research Inc.

MM
MICHAEL M.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Wiper repair
Wipers only worked on one speed, determined that a sensor board was inop in the wiper motor and replaced during the visit. Oil change and rotation also completed. Computer was reset to show oil changed completed. Wiper fluid was over looked and had to be added when I got home.

TP
Tiffany p.
Florida
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Tiffany said that the place was friendly, precise, accurate and they are her friends.
This review was collected via phone interview by Customer Research Inc.

TL
Tony L.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tony said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Greg said the business repaired his vehicle in a timely manner and for the exact price quoted. The employee assisting him had good customer service. He was outstanding and Brandy, an employee at the business, was a great service advisor.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Michael said he likes how quickly the business was working on his vehicle and the service that was done.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Jacksonville, FL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
New clutch for the SRT-4!
As usual, I was not disappointed. I had BLC replace my faded clutch, and other miscellaneous supporting parts, and the result is it now shifts like butter! The price, and time were both reasonable, and I was kept informed about potential issues that needed future attention.

RP
Ronald P.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Ronald said that the place did not complete all he'd asked, and he is going back.
This review was collected via phone interview by Customer Research Inc.

BW
Bonnie W.
Florida
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Bonnie said the staff was polite and helpful.
This review was collected via phone interview by Customer Research Inc.