Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

474 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 9 days ago

Reviews


TL
Tony L.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tony said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Greg said the business repaired his vehicle in a timely manner and for the exact price quoted. The employee assisting him had good customer service. He was outstanding and Brandy, an employee at the business, was a great service advisor.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Michael said he likes how quickly the business was working on his vehicle and the service that was done.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Jacksonville, FL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
New clutch for the SRT-4!
As usual, I was not disappointed. I had BLC replace my faded clutch, and other miscellaneous supporting parts, and the result is it now shifts like butter! The price, and time were both reasonable, and I was kept informed about potential issues that needed future attention.

RP
Ronald P.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Ronald said that the place did not complete all he'd asked, and he is going back.
This review was collected via phone interview by Customer Research Inc.

BW
Bonnie W.
Florida
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Bonnie said the staff was polite and helpful.
This review was collected via phone interview by Customer Research Inc.

AN
Andre N.
Jacksonville, FL
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Andre said the staff have great service, excellent customer service, and he loves them. They have great personalities, and are friendly.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

We love you too! Thank you for the kind review.

Brandy Reyes
Manager
904-779-5777

DT
DANIEL T.
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great service!
BLC Automotive has always taken great care of my vehicles and their service is excellent! They are always courteous and friendly.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

We will always strive to keep excellent pricing and service for our customers.

Brandy Reyes
Manager
904-779-5777

DF
Devonte F.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
DeVonte said the service was great and the facility is very convenient.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

Thank you for taking the time to review us.

Brandy Reyes
Manager
904-779-5777

PS
Patricia S.
Jacksonville, FL
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Spoke with Ellen. She said they are very out going and friendly. She said their prices are lower than most places and the work they do is very good.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

:)

Brandy Reyes
Manager
904-779-5777

HJ
Helen J.
Florida
Kia Optima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/16/2018 Category: Service
Helen said that they gave her a diagnosis which was incorrect.
This review was collected via phone interview by Customer Research Inc.

TH
Tracy H.
Middleburg, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Tracy said the staff got her in quickly and fixed her vehicle the same day.
This review was collected via phone interview by Customer Research Inc.

AD
Arthur D.
Jacksonville, FL
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Arthur said these are good people, they are very cooperative.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 10/29/2018

We try to help make the best of every situation. Glad to know we could help you.

Brandy Reyes
Manager
904-779-5777

LD
Larry D.
Florida
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Larry said the people at this business were very nice, found the problem, and they were able to fix it in 45 minutes. He most definitely would recommend this place. The staff treated him fairly, what more can a man ask, and he appreciated it.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Joseph said he is real satisfied with this business, they do great work and know what they are talking about.
This review was collected via phone interview by Customer Research Inc.

TB
Tobi B.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Tobi said the staff was super nice, they were very informative and also provided fast service.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Orange Park, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Tracy said it was a good experience at this business. The staff was quick, got him in right away, and the pricing was good.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Florida
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Eric said the employees did everything he asked for at a good price.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Joseph said they did a good job as far as everything else he needed done, but they broke the little safety piece where the vehicle is shifted from park to other gears.
This review was collected via phone interview by Customer Research Inc.

CH
Celiste H.
Florida
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Celeste said the business' employees were very considerate, very fast and efficient. They told her what the problem was, and they were able to handle it. She plans on bringing the vehicle back very soon.
This review was collected via phone interview by Customer Research Inc.