Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

474 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 14 days ago

Reviews


DE
David E.
Jacksonville, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015 Category: Service
David said they had the work done in a timely fashion, the price was comparable to their competition and their inspection of the vehicle was thorough.
This review was collected via phone interview by Customer Research Inc.

MT
MARLON T.
Jacksonville, FL
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2015
well they changed the price
But great job on the car
Brandy R., Manger from BLC Automotive Repair responded on 03/31/2015

Sorry about the price change..somethings are hard to quote with out looking at the job first especially when someone else has previously attempted the repairs. We are happy the car is doing great for you.

Brandy Reyes
Manger
904-779-5777

JP
JEREMY P.
Jacksonville, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2015
Less than original quote
BLC was recommended to us by Dales Automotive. Everyone was great and the final price was a bit under the original quote which was great!
Brandy R., Manger from BLC Automotive Repair responded on 03/26/2015

We enjoyed serving you and we are happy our friends at Dales Automotive sent you this way. Glad we provided you with excellent service and pricing. We are available if and when you need us in the future.

Brandy Reyes
Manger
904-779-5777

ST
SYLVIA T.
Jacksonville, FL
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015
Good service
BLC team they really work with you. They do a really good job they make me so happy with the service. I love them.
Brandy R., Manger from BLC Automotive Repair responded on 03/31/2015

We will always to our best to work with you to help you keep your vehicle on the road.

Brandy Reyes
Manger
904-779-5777

BT
Betty T.
Jacksonville, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015 Category: Service
Betty said she is a repeat customer and the first time she went there she was recommended by somebody else.
This review was collected via phone interview by Customer Research Inc.

SK
Sean K.
Florida
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015 Category: Service
Sean said they did a great job and it was done in a very timely manner. They were nice and helpful.
This review was collected via phone interview by Customer Research Inc.

TP
THOMAS P.
Orange Park, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2015
Good customer service
Vary friendly and lnowledgable staff. Always feel like they are looking out for me.
Brandy R., Manger from BLC Automotive Repair responded on 03/13/2015

Thank you. Your wife is such a joy to talk to as our you.

Brandy Reyes
Manger
904-779-5777

DB
Diamond B.
Jacksonville, FL
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2015 Category: Service
Bryan said this business was good, but they were too expensive. He would not recommend them to others because their prices are too high.
This review was collected via phone interview by Customer Research Inc.

MP
Morgan P.
Jacksonville, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2015 Category: Service
Morgan said he paid a lot of money for his vehicle and it is not a regular size vehicle. The staff should have focused on doing their job but they got in his vehicle and they were messing around with everything on the dashboard. When he purchased the vehicle, a lot of time and money were spent on getting and setting up everything the way he wanted. He would not recommend the business and would not go back because of what has already been shared.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Jacksonville, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2015
fast and efficient.
Overall the work performed was very good.

CL
CHRIS L.
Jacksonville, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015
fast service
Nice. People. Vary informative

RS
Ruth S.
Jacksonville, FL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015 Category: Service
Ruth said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JN
JANICE N.
Jacksonville, FL
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2015
awesome staff and work
This is the best place I have found in the city. They make sure you understand everything and give great direction. A godsend for me.
Brandy R., Manger from BLC Automotive Repair responded on 03/04/2015

Thank you so much for this lovely review!! It means so much to us for you to share your kind words regarding your experirence here. We hope to provide you with the same serivce at each visit.

Brandy Reyes
Manger
904-779-5777

LG
Lloyd G.
Jacksonville, FL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Lloyd said the service was very good.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manger from BLC Automotive Repair responded on 03/02/2015

Good to hear.

Brandy Reyes
Manger
904-779-5777

PS
Peggy S.
Jacksonville, FL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Peggy said she has been using this business ever since they have been in business. They do really good work.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manger from BLC Automotive Repair responded on 03/02/2015

Its always nice to see you Miss Sparks. You are such a joy.

Brandy Reyes
Manger
904-779-5777

TG
Torrey G.
Florida
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Torrey said he enjoyed dealing with the business. They were quick and honest. It was a pleasurable experience.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manger from BLC Automotive Repair responded on 03/02/2015

Quick and Honest are 2 of our best qualities. Glad you got to experience it.

Brandy Reyes
Manger
904-779-5777

JF
Joey F.
Jacksonville, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015 Category: Service
Joey said he had no problems at all with the staff and the services performed.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manger from BLC Automotive Repair responded on 03/02/2015

Glad to hear your repairs and interactions with the staff went smoothly. All services come with a warranty.

Brandy Reyes
Manger
904-779-5777

TE
Trel E.
Jacksonville, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015 Category: Service
Trel said the service was great and the people were friendly as always.
This review was collected via phone interview by Customer Research Inc.

AB
ASHLEY B.
Jacksonville, FL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015
Time is everything
At first I was kind of hesitant about coming to BLC . The workers are awesome , super friendly and knows about cars . They won't try to rip you off and they get work done in a timely fashion ! :-) I'll be back to service my car whenever it's time .
Brandy R., Manger from BLC Automotive Repair responded on 02/18/2015

We can't wait to have you back. Welcome to our shop. We are here for you whenever you need a repair or maintainence item. We are happy you came in and gave us a shot!

Brandy Reyes
Manger
904-779-5777

CK
Cynthia K.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015
BLC
I choose to keep BLC as my car mechanics because they do great work and I trust them:)
Brandy R., Manger from BLC Automotive Repair responded on 02/18/2015

We appreciate your partronage over the years. You have been an excellent customer.

Brandy Reyes
Manger
904-779-5777