Reviews
RW
ROSA W.
Jacksonville, FL
Plymouth Voyager
Verified
ReScore Review™
Car Repair
My car is just falling apart it has over 200 thousand miles on her, they are wonderful and friendly.
explain everything to you Thank you Sorry about the review
explain everything to you Thank you Sorry about the review
Recommended
Original Review
Work on the Car
The work performed seemed alright at first, The One thing I wondered about was that the mechanics get paid more than the parts cost. the Hourly wages for the mechanics crazy. The work performed on the car was seemed good/ but later my car still had the same problem with leaking fluid only now it was also leaking brake fluid. ok replaced the radiator in the car also had BLC do the repair cost me alot again more for the mechanic than the car ok the part by the radiator was bent by the mechanic and my line that goes to the transmission was broken. the don't show you the parts and i think that there is a little something wrong with this. being a mechanic myself. sounds like you are taking this to a level of making a bonus on each car should be a million air by now. no more BLC for me.
Brandy R., Manager from BLC Automotive Repair responded on 02/02/2018
We hope that after the owner reached out and explained the sistuation that you will give an another chance in the future and be kind enough to rescour our review. We did everything we could to help your situation based on the current circumstances. Please let us know if there is anything else we can help with.
Brandy ReyesManager
904-779-5777
GA
Gregory A.
Jacksonville, FL
Ford F-150
Verified
Gregory said the business did an excellent job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Destenie M.
Jacksonville, FL
Nissan Sentra
Verified
Spoke with Jacob. He said the business was really kind and understanding.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Shonjae H.
Orange Park, FL
Mazda Mazda3
Verified
Shonjae said the staff helped a lot.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Ricky H.
Jacksonville, FL
Toyota RAV4
Verified
Ricky said the staff was honest and the prices reasonable. He was well satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
TM
THEODORE M.
Jacksonville, FL
Ford Fusion
Verified
very good attitudes
meeting good people is the highest honor to do business. Seem to me people who work at BLC were programmed to represent outstanding personality and concern for the people in need.. Linda job represents her very good character always willing to help.
Recommended
DB
Daryl B.
Jacksonville, FL
Nissan Altima
Verified
Spoke with Daryl's wife. She said the business gets the work done on time, and the staff is nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
EM
Ernie M.
Middleburg, FL
Kia Optima
Verified
Ernie said the staff did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
BK
Bill K.
Jacksonville, FL
Dodge Grand Caravan
Verified
Bill said his experience was very good and he is going back on Thursday. He used this facility a few years ago, and they figured out an issue when no one else could.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Alex M.
Jacksonville, FL
Isuzu Rodeo
Verified
Alex said the business provides good service and he recommends them.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
JEFF W.
Jacksonville, FL
Dodge Stratus
Verified
Rides Like A Brand New Car
I trusted BLC to a big job on my 2003 Dodge SRT-4 (Neon) I had them replace the entire suspension with new OEM parts. They were able to do the job quite efficiently. The car rides like a brand new car, and I am very pleased with the quality of work. I continue to recommend BLC to anyone that I know needing any level of work done to their car.
Recommended
Brandy R., Manager from BLC Automotive Repair responded on 12/20/2017
Thank you so much for this fabulous review. We are so happy to hear that it rides like a new car and thank you in advanced for your reccomendations. If you need anything let us know.
Brandy ReyesManager
904-779-5777
CJ
Curtis J.
Jacksonville, FL
Buick Lucerne
Verified
Curtis said this business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
CN
Carol N.
Jacksonville, FL
Honda Accord Cpe
Verified
Carol said everything was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Montiyanah M.
Jacksonville, FL
Nissan Sentra
Verified
Montiyanah said she enjoyed the service she got from this business. However, she didn't get any updates on their progress while they were working on the vehicle like she does from other facilities she has been to.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Billy C.
Jacksonville, FL
Kia Amanti
Verified
Billy said the business did a great job and he is really happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BE
Brian E.
Newport News, VA
Ford F-150
Verified
Brian said the facility got the job done.
Recommended
This review was collected via phone interview by Customer Research Inc.
AW
Arnold W.
Jacksonville, FL
Honda CR-V
Verified
2007 Honda
Really great automotive repair and service facility. Personal attention given to each customer. They always stand behind their mechanical parts guarantees and labor.
Each part cost and labor need is always .done according customer request,
Each part cost and labor need is always .done according customer request,
Recommended
Brandy R., Manager from BLC Automotive Repair responded on 12/20/2017
Always a pleasure assiting you with your auto repair needs sir. Thank you for your long time service.
Brandy ReyesManager
904-779-5777
AL
Alphonso L.
Jacksonville, FL
Cadillac Seville
Verified
Alphonso said when he takes his vehicle to the business he is in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
MIKE C.
Jacksonville, FL
Chrysler PT Cruiser
Verified
Not the best experience.
I was called and told that the water pump was leaking. After declining the almost $1000.00 rapair I asked how much coolant needed to be added to the system and was told that the leak was minor and they were just informing me of the condition. This should have been conveyed to me during the original phone call. Also, they stated that the torque struts needed replacing but would not provide a written quote showing parts and labor costs. (still don't have a price for this repair.) Not the kind of service I have been used to over the last 10+ years.
RH
Robert H.
Jacksonville, FL
Chevrolet Impala
Verified
Robert said he had a good experience with this business. The service was fast and he would visit them again.
Recommended
This review was collected via phone interview by Customer Research Inc.