Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

478 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 4 days ago

Reviews


CN
Carol N.
Jacksonville, FL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Carol said everything was good.
This review was collected via phone interview by Customer Research Inc.

MM
Montiyanah M.
Jacksonville, FL
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2017 Category: Service
Montiyanah said she enjoyed the service she got from this business. However, she didn't get any updates on their progress while they were working on the vehicle like she does from other facilities she has been to.
This review was collected via phone interview by Customer Research Inc.

BC
Billy C.
Jacksonville, FL
Kia Amanti
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Billy said the business did a great job and he is really happy with the service.
This review was collected via phone interview by Customer Research Inc.

BE
Brian E.
Newport News, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Brian said the facility got the job done.
This review was collected via phone interview by Customer Research Inc.

AW
Arnold W.
Jacksonville, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
2007 Honda
Really great automotive repair and service facility. Personal attention given to each customer. They always stand behind their mechanical parts guarantees and labor.
Each part cost and labor need is always .done according customer request,
Brandy R., Manager from BLC Automotive Repair responded on 12/20/2017

Always a pleasure assiting you with your auto repair needs sir. Thank you for your long time service.

Brandy Reyes
Manager
904-779-5777

AL
Alphonso L.
Jacksonville, FL
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Alphonso said when he takes his vehicle to the business he is in and out.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Jacksonville, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/16/2017
Not the best experience.
I was called and told that the water pump was leaking. After declining the almost $1000.00 rapair I asked how much coolant needed to be added to the system and was told that the leak was minor and they were just informing me of the condition. This should have been conveyed to me during the original phone call. Also, they stated that the torque struts needed replacing but would not provide a written quote showing parts and labor costs. (still don't have a price for this repair.) Not the kind of service I have been used to over the last 10+ years.

RH
Robert H.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Robert said he had a good experience with this business. The service was fast and he would visit them again.
This review was collected via phone interview by Customer Research Inc.

NA
Nick A.
Jacksonville, FL
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Nick said he would recommend this business for service. Customer chose not to answer all questions.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Jacksonville, FL
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Charles said they always doe good work and they do it on time. He did not have any problems.
This review was collected via phone interview by Customer Research Inc.

ES
Ernesto S.
Orange Park, FL
Lexus LS 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Spoke with Brenda. She said her vehicle in tip top shape.
This review was collected via phone interview by Customer Research Inc.

LT
Loritia T.
Jacksonville, FL
Saturn Ion
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2017 Category: Service
Loritia said she had a hard time with this business because they wanted the cash in their hand before they even unloaded the vehicle and she didn't understand that. She was upset because she writes a check 99 percent of the time and they wouldn't take a check. She has done work with other businesses who were fine with checks. She wasn't happy with them.
This review was collected via phone interview by Customer Research Inc.

JM
Jamie M.
Jacksonville, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Jamie said she received good, friendly service and she has had no more issues with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 11/10/2017

That's wonderful. Please let us know if we can help with anything you may need in the future.

Brandy Reyes
Manager
904-779-5777

EP
Evelyn P.
Jacksonville, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Evelyn said the staff at this business was very nice and efficient.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 11/10/2017

Thanks!

Brandy Reyes
Manager
904-779-5777

CL
Charles L.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Charles said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 11/10/2017

We appreciate your reccomendation!!

Brandy Reyes
Manager
904-779-5777

CW
Cynthia W.
Jacksonville, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Cynthia said she had a good experience with this business and she would highly recommend them to others.
This review was collected via phone interview by Customer Research Inc.

LW
Leroy W.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Spoke with Cecelia. She said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JW
Jordan W.
Jacksonville, FL
Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/26/2017 Category: Service
Jordan said she was not satisfied with her overall experience but did not specify why.
This review was collected via phone interview by Customer Research Inc.

LR
Lillian R.
Jacksonville, FL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017 Category: Service
Lillian said this business was good.
This review was collected via phone interview by Customer Research Inc.

SD
SYBIL D.
Jacksonville, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Great staff, excellent service.
This was my first visit to BLC Automotive Repair. I was unsure what to expect, but as soon as I entered the office and told the secretary was was wrong with my car she make me relax. It was an 1.5 hrs before closing but the staff took care of the problem with my car and I am very happy with the work they did.
Brandy R., Manager from BLC Automotive Repair responded on 10/20/2017

We are so happy you chose us to address your auto repair needs. I am glad our staff took great care of you and helped ease your stress. Please know we are here for anything you may need.

Brandy Reyes
Manager
904-779-5777