Bimmer PHD Motorsports

They addressed several vexing and mysterious problems, great job.

Very disappointed mostly in the fact that I thought I had found a shop that I could trust and build a long term relationship with. Unfortunately I was wrong.

Simply put... I brought my car into the shop with a specific concern. Thousands of dollars later, I still have the same problem. That’s not ok. Customer experience dropping off car and getting a loaner was a nightmare. First I was told that rental cars were not available anymore when booking my appointment. When I arrived, there was a customer in the lobby waiting for a ride to enterprise as he explained that the shop is issuing a rental. The gentleman at the desk asked if they reserved a rental for me and I told him that I was told they didn’t do that anymore. He said that information is incorrect. Hmmm. What’s up with that? I end up getting the shops loaner and 10 min after driving it overheats and the shop tells me to stop and that a tow truck would pick it up. Leaving me and my guests stranded until they picked me up. They first asked me to wait and ride back with the tow truck, but I was with a friend, adding to frustration and embarrassment. If they would have shown as much care for my car as they did Ruth the loaner, I may be writing a very different review.
Simply put... work performed did not resolve the problem. The solution offered is unacceptable... looking for more error codes and spending more money in something that I asked them to fix. I paid for the work and parts to get it fixed. Why isn’t it fixed? Paid but no resolution to my car’s problem. Seriously?!

I have taken my BMW 540 wagon to Tim and Johanna for almost 8 years. They are the best!

Honest, efficient, reliable and pleasant.

Tim and his team know their stuff. I’m very particular about my BMW but Tim is more so than I. He treats my car like it’s his own. He is trustworthy, thorough and honest. Do not hesitate to contact them for service.

My nearly 19 year old BMW is a daily driver, my two sons use it for school and work. When I purchased it from the original owner the car ran but had been neglected to the point that I nicknamed the car Sir Leakalot. Bimmer PHD Motorsports worked with me on prioritizing repair work based on need and budget. Their work is outstanding, they do it right the first time.

Tim and his top flight technicians have performed various engine and suspension maintenance repairs on my 113,000 mile X3. They were actually referred to me by the service department of a local BMW dealer. Their work and the results have been excellent! Tim is quite an educator, making sure the customer has the knowledge to make an informed decision regarding their recommendations. I highly recommend them for your BMW repair needs!

Bimmer PHD has serviced my 328i for many years. They keep it in top condition, get the job done timely and it's always done right the first time. Great service

My husband and I have found Tim and his center. He and his team has made us feel like family and explains everything they work on and do. They do not give us the run around on what is not needed and we will always recommend our friends who own Beemers. Thank you for your honest service and friendly smile.

I appreciate Tim taking his time to explain what the problem and the solution was, and to send a professional detailed estimate.

Tim and his staff take pride in their job when working on BMW automobiles. Tim can clearly and articulately explain a service issue, potential maintenance problem(s) and the "fix" to keep your BMW on the road for a long time. I will NOT take my car to the dealer when Bimmer PHD is here handle all my service needs in a honest, prompt and friendly manner!

The owner is great and gave me all the car education/information I needed. This was really refreshing compared to the client experiences I had at dealerships.

Will definitely come back and recommend to my friends/family

Knowledgeable and forthright in their evaluation. Provided a thorough inspection and education.

Tim and his team always do a thorough job and keep my car running at its best.

Bimmer PHD has kept my 9 year old car running like new. They are great at scheduling maintenance, and clearly describing repairs with photos. Don't hesitate to bring your BMW here for service.

great Service!

BMWs are luxury products and deserve the very best. Bimmer PHD delivers.

They have excellent customer service, and make you feel comfortable about your repairs. Would definitely recommend. Thanks, Tim.

had a 9 year old original battery. Starting getting all knids of error messages. Replaced battery seems to have solved all the problems

I am so fortunate to have found these folks! They are filled with enthusiasm and their work shows it. My car was just at the dealership a few months ago and was not told about all the lurking problems. Tim and the pro's at Bimmer PHD walked me through all my car's issues and provided detailed photos and explanations. I'm grateful to have now found the family doctor...for my car.