Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

986 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.81818/5Overall Rating 4.81818/5Overall Rating 4.81818/5Overall Rating 4.81818/5rating 4.81818
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


LD
Laurynn D.
Snellville, GA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Ms Lauryn
Very positive
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/25/2018

Thank you for the positive review! We appreciate your business!


GM
Gregory M.
Garland, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Fantastic
At Bob Stallings Hyundai, it’s the people that make the difference. Wonderful people, great service and a fantastic dealership!
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/23/2018

We appreciate your feedback and value your business! Thank you!


SM
Sandra M.
Grand Prairie, TX
2016 Hyundai Genesis Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Great Service Reps
My service representative (Bobbie) is professional, knows cars, personable, and relieves me of the anxiety of dealing with "dealerships". There is no effort to try to over-sale me on any product or service. Increases my trust in my representative.
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/23/2018

Thank you for the five star review! We appreciate your feedback!


CE
Charles E.
Grand Prairie, TX
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
service review
The service and follow thru is always top notch. Your new service advisor Makayla did an outstanding job in explainingmy problem wirh the right side tail light,
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/21/2018

Thank you for your feedback! We appreciate your business!


LP
Loren P.
Mansfield, TX
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
convenient service
I was able to schedule my service online via my phone; select the type of service and time frame;
It also gave me a preference of the mechanic by name;
I definitely like this option; I drove right into the service area and someone was there to greet me right away;
very little delay; the car was washed and cleaned; ready to go in no time;
Thanks
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/21/2018

Thank you for the wonderful review! We appreciate the positive feedback!


DM
Debbie M.
Dallas, TX
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
My service advisor Corwin is Great
Overall Corwin my service advisor always do a great job informs me of things needed to be done to keep my vehicle running at it’s upmost, this was the second visit that the machine to put nitro in tires was down again,Corwin apologize several times but I know this is no fault of his I hope my next service visit it’s better on the mechanics end so I can get what I request next time around
Thank You
Debbie Mangum
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/21/2018

Thank you so much for the kind words! We appreciate your feedback and value your business!


AM
Andrea M.
Glenn Heights, TX
2012 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Friendly like family atmosphere
Very pleasant and attentive. A little pricey though.
DEAN D. from Bob Stallings Hyundai responded on 06/20/2018

Thank you!


Anonymous avatar
Verified Customer
Lancaster, TX
2017 Hyundai Santa Fe S
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Willing to make it work
The dealership have some people who are passionate about their job.
DEAN D. from Bob Stallings Hyundai responded on 06/20/2018

I apologize for the inconvenience.


JF
James F.
Midlothian, TX
2012 Hyundai Genesis
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
ACrepair
Improve parts logistics and order accuracy
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/19/2018

Thank you for your feedback. I'm sorry we did not provide you with a five star service!


Anonymous avatar
Verified Customer
Dallas, TX
2005 Hyundai Sonata
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/15/2018 Category: Service
Four and a half stars? Really?
Really?!
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/19/2018

I'm sorry we did not provide you with a five star service. A manager from our store will be giving you a call regarding this issue. 


Anonymous avatar
Verified Customer
Cedar Hill, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Oil Change
Corwin always makes the experience great!
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/18/2018

Thank you for the five star review!!


CW
Cheryl W.
Grand Prairie, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Excellent
This dealership is like family. They are #1!!!! I look forward to going every time. They take very good care of you especially in the service Dept.
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/18/2018

Thank you for the wonderful review! We appreciate your business!


Anonymous avatar
Verified Customer
Mesquite, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Awesome service!
Very great customer service!
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/14/2018

Thank you! We appreciate your feedback and value your business!


TB
Tammy B.
Arlington, TX
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Excellent customer service
Went above and beyond. Even put my groceries in their refrigerator while my car was being serviced.
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/13/2018

Thank you for the five star review! We appreciate your feedback!


JS
John S.
Venus, TX
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sales people
Julian Salazar is a great rep for this dealership
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/13/2018

Thank you for the five star review!!


RS
Rosie S.
Texarkana, TX
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
The service
Excellent
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/08/2018

Thank you! We appreciate your feedback and value your business!


SL
Steven L.
Waxahachie, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Steve
Awesome
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/07/2018

Thank you for the five star review!


Anonymous avatar
Verified Customer
Venus, TX
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Great service
Love that I receive an e-mail when my vehicle is ready.
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/07/2018

Thank you for the five star review!


LB
Leroy B.
Waxahachie, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Friendly staff
The staff are friendly, courteous and efficient.
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/07/2018

Thank you for the positive feedback! We appreciate your business!


WD
Wendy D.
West Columbia, TX
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
check your recalls!
My engine suddenly was making a horrid noise on the way home, only had the car 1 year...and kept up the maintenance. By the time I got home it was undrivable. I'd gotten a recall in the mail a while back so I checked it and called Hyundai. They asked me to bring it in and the tested it. Sure enough the bearings were wearing due to a machining error. They replaced my engine and set me up in a loaner until they were done.
ALL. FOR. THE. AMAZING. PRICE. OF. FREE.
They really took care of me and they've made a lifetime customer.
And let me say, if you ever have a recall, get yourself acquainted with Corwin Miles. Super awesome customer service!
STEPHANIE M B. from Bob Stallings Hyundai responded on 06/07/2018

Thank you for the amazing review! We appreciate the positive feedback!!