Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61
4.6

( 1659 Reviews )

ReScore Reviews™ (31)

ReScore
Overall Rating 4.7096777/5Overall Rating 4.7096777/5Overall Rating 4.7096777/5Overall Rating 4.7096777/5rating 4.7096777
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


CV
Claudette V.
Desoto, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
service
Excellent customer service.
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/07/2019

Thank you for taking the time to let us know how we are doing and rating us five stars!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


FB
Francis B.
Red Oak, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
AMAZED
I am re amazed every time I go in to this dealership, from the time I bought the car to servicing it. I a 76 years old, and I have never been TREATED SO WELL by any auto dealership as this one. and especially by a sales person as Julian. Many thanks to all of you.
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/04/2019

Thank you for taking the time to provide us with your kind comments and wonderful five star review! We appreciate your feedback and value your business!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


CR
Charmeca R.
Lancaster, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Always Great Customer Service!!!
Thank you Will and Julian for all your help!!!!
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/04/2019

Thank you for being a loyal customer and taking the time to leave us a wonderful five star review!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


KH
Keith H.
Desoto, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
The sevrice staff is very business friendly and helpful .
Very good experience every time I take my car for service.
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/04/2019

Thank you for taking the time to leave us a wonderful five star review! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


CD
Clara D.
Dallas, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Service
Excellent customer service
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/02/2019

Thank you for the wonderful five star review!! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Dallas, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
good service
Blake was a great customer service person. The waiting area had snacks and was comfortable.
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/02/2019

Thank you for taking the time to let us know how we are doing! We appreciate the five star review! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


CH
Christopher H.
Midlothian, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Good service.
Good service.
STEPHANIE M B. from Bob Stallings Hyundai responded on 12/02/2019

Thank you for the five star review! We appreciate your feedback and value your business!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


AW
Anthony W.
Ennis, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Knowledgeable staff
Service advisor, Chris was very knowledgeable.
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/29/2019

Thank you for taking the time to let us know how we are doing and providing us with a five star review!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Cedar Hill, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Service Rep
Service Rep, Will Jones is the best!
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/29/2019

Thank you for taking the time to leave us a wonderful five star review! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


SM
Sandra M.
Dallas, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Feedback on recent maintenance visit
My usual service advisor is no longer there but another advisor responded well to my needs. Although I made and kept my appointment I received a notice the following day stating that I had missed the appointment. The service advisors and other personnel who may pass you in the facility are quite cordial and pleasant. Unfortunately this is not the case with the personnel who complete the payment part. The young women that I have encountered over time seem aloof and reluctant to engage with clients beyond very short replies. They appear unwilling to explain any details related to the charges, etc.
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/27/2019

Ms. Malone, we truly appreciate your taking the time to provide us with your feedback and letting us know how our team is doing. I'm sorry to hear that you did not have a good experience upon checking out but we are glad the rest of your visit was good. We are continuing to work on providing a five star service experience in every aspect of our store. We look forward to seeing you on your next visit!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


VB
Veronica B.
Ennis, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Service that Keeps Giving
Will Jones makes my service visits extra special. He always greets me with a smile every time. He keeps me updated on the status of my vehicle so I am aware of how long it will be before I my visit will be finished. Every one is friendly, smiles and speaks. That in itself speaks volumes to me about The Bob Stallings Hyundai work family. They must really like working here. I will be coming here for the friendly service if nothing else. Having a great dependable vehicle is the icing on the top.
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/19/2019

Thank you for the excellent five star rating! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


RW
Rob W.
Duncanville, TX
2016 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Great service
If you’re looking for a great place to get your car serviced and done right, this is the place.
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/19/2019

Thank you for taking the time to provide us with your feedback and leave us a wonderful five star review! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Henderson, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Great Service
Excellent!
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/18/2019

Thank you for the positive feedback and wonderful five star review! We appreciate your business!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Austin, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great service!
Great service and fast!
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/14/2019

Thank you for the wonderful five star review! We greatly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


AW
Amber W.
Waxahachie, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Nice
I told them I wanted to be out quick and I was
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/12/2019

Thank you for taking the time to leave us a wonderful five star review! We appreciate your feedback and value your business!

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


Verified Customer
Dallas, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Bob Stallings Service
Awesome service experience. Nice clean dealership and they returned my car clean.
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/12/2019

Thank you for taking the time to provide us with your feedback and leaving us a wonderful five star review! We greatly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


GK
George K.
Cedar Hill, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Everyone seems happy to see you and eager to be helpful. And the coffee is a big plus.
Everyone is committed to doing the best they can to service your vehicle. I always leave with a peaceful, easy feeling.
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/12/2019

Thank you for the positive feedback and kind words! We truly appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


AS
Albert S.
Duncanville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Customer service
Excellent and professional courteous personnel
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/08/2019

Thank you for taking the time to provide us with your feedback and leaving us a wonderful five star review! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


HW
Henry W.
Dallas, TX
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
My last service visit
The service personnel was very courteous and attentive
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/08/2019

Thank you for the kind words and taking the time to provide us with a five star!! We appreciate your feedback and value your business! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com


CW
Christopher W.
Dallas, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great service
Nice waiting area. Friendly staff. Quick service. Great job on the car wash!
STEPHANIE M B. from Bob Stallings Hyundai responded on 11/07/2019

Thank you for the kind words and positive feedback of a five star rating! 

Stephanie Benson
Bob Stallings Hyundai/Genesis of Dallas
(214)694-2700
sbenson@mydallashyundai.com